Top 1452 Customer advocate Jobs in Washington State

Advocacy Coordinator – North Sound
Peer Washington —Everett, WA
- $25.76 - $28.38 an hour
- Full-time
- Background check
- Addiction Medicine
- Military
- AD&D insurance
- Disability insurance
Quick Apply
Hospital Based Patient Advocate
Elevate Patient Financial Solutions —Silverdale, WA
- $19.22 - $24.56 an hour
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
4d
Intake Specialist (Remote)
The Advocates - Driggs, Bills & Day —Seattle, WA
- $25 - $30 an hour
- Full-time
- Remote
- Spanish
- 1 year
- Associate's degree
- Dental insurance
- Paid time off
Quick Apply
2d
Customer Success Manager
Clever Devices Ltd. —Washington State
- $90,000 - $130,000 a year
- Full-time
- Remote
- Mid-level
- Accounting
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Quality Training & Employee Engagement Specialist
Alliant Insurance Services —Washington State
- $65,000 - $70,000 a year
- Email
- Remote
- Data analysis skills
- Research
- Mid-level
Quick Apply
Customer Support Advocate
Gosiger —Kent, WA
- $70,000 - $80,000 a year
- Microsoft Word
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Customer Care Advocate, Sr.
Zenith-American —Bothell, WA
- $32.36 an hour
- Full-time
- Bilingual
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Customer Success Manager (Remote)
Formations Corp —Kirkland, WA
- $68,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Project management
- Computer skills
- Health insurance
- Dental insurance
Customer Care Advocate
Zenith-American —Bothell, WA
- $29.68 an hour
- Full-time
- Bilingual
- Writing skills
- Research
- Health insurance
- Dental insurance
2d
Customer Success Incident Manager
Okta —Bellevue, WA
- $104,000 - $143,000 a year
- Monday to Friday
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Customer Success Manager
Humanly —Bellevue, WA
- $100,000 - $110,000 a year
- Full-time
- Hybrid work
- 3 years
- Senior level
- Leadership
- Paid parental leave
- Health insurance
Quick Apply
Community & Partner Engagement Manager
Impact.com —Seattle, WA
- $100,000 - $120,000 a year
- Remote
- Mid-level
- 3 years
- Continuous improvement
- Health insurance
- 401(k)
Quick Apply
Customer Success Manager
Valant —Seattle, WA
- $65,000 - $75,000 a year
- Remote
- Continuous improvement
- Senior level
- Communication skills
- Health savings account
- Health insurance
Quick Apply
4d
Client Service Specialist
Focus Partners Wealth —Seattle, WA
- $70,000 - $75,000 a year
- Remote
- Research
- Mid-level
- Organizational skills
Patient Services Specialist - Patient Access 0.5 FTE
Pacific Medical Centers —Seattle, WA
- $21.30 - $32.57 an hour
- Part-time
- Remote
- Microsoft Word
- Surgery
- Research
- Paid parental leave
- Paid holidays
2d
Receptionist (PT)
Issaquah Veterinary Hospital —Issaquah, WA
- $20 - $23 an hour
- Part-time
- Organizational skills
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
9d
Receptionist
Livewell Animal Urgent Care of Bothell —Bothell, WA
- $20 - $23 an hour
- Part-time
- Organizational skills
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
5d
People and Culture Data Analyst
Neighborhood House Inc —Seattle, WA
- $34.12 - $37.90 an hour
- Email
- Hybrid work
- Background check
- Research
- Mid-level
- On-the-job training
LPN
Peoples Senior Living —Tacoma, WA
- $33 - $37 an hour
- Overtime
- Customer service
- Adults
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Advocacy Coordinator – Salish
Peer Washington —Port Orchard, WA
- $25.22 - $27.78 an hour
- Full-time
- Background check
- Addiction Medicine
- Military
- AD&D insurance
- Disability insurance
Quick Apply

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Advocacy Coordinator – North Sound

Peer Washington -
Everett, WA

Quick Apply

Job Details

Full-time
$25.76 - $28.38 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan
Paid sick time

Qualifications

Program design
High school diploma or GED
Driver's License
Typing
Cross-functional collaboration
Cross-functional communication

Full Job Description

Title: OBHA Advocacy Coordinator – North Sound (Everett)

Part Time / Full Time: Full Time

Hourly / Salary: Hourly

Pay Scale: $25.76 – $28.38

Reports to: OBHA Director

Supervisory role: No

Candidates who identify with one or more of the following are STRONGLY encouraged to apply:

Lived experience with addiction and/or mental health challenges and in recovery for at least one year.
BIPOC identified individuals.
LGBTQIA+ identified individuals.
Veterans.

General Summary

The Office of Behavioral Health Advocacy (OBHA) is an independent body protecting the interests of Washingtonians engaged in behavioral health services and their loved ones by providing consulting, resources, advocacy, and mediation for complaints against behavioral health services by individual providers and facilities. As such, the OBHA directly upholds the rights of individuals who are experiencing challenges in the public and private behavioral health systems in one of the ten regions established across Washington State. The responsibility of the Advocacy Coordinator is to provide administrative support for the Behavioral Health Advocate and be the first point of contact for their assigned region.

Primary Responsibilities

Assist callers requesting behavioral health advocacy services or community resources information
Ability to effectively use Microsoft Office
Utilize database to document client information and services accurately and efficiently
Communicate effectively and cooperatively in the workplace
Provide excellent customer service to callers and visitors
Verify Insurance eligibility
Perform new client pre-registration
Accurately schedule or reschedule visits with the Behavioral Health Advocate
Communicate grievance and complaint process and procedures
Provide and direct interested parties to behavioral health rights resources

Required Qualifications

Must identify as a peer: someone with lived experience with behavioral health challenges and in recovery for a period of at least one year
High School Diploma / GED
Valid driver’s license
Must have organizational, documenting, communication, and program development skills
Ability to be an active listener by asking questions and reflecting on what is being said
Ability to work both independently and under supervision
Ability to maintain healthy boundaries with peers and co-workers
Be able to work in a team environment collaborating effectively with multiple diverse individuals and programs
Have personal lived experience and knowledge of the Washington State behavioral health system and other related systems
Type 40+ WPM
Ability to research and gather information from the internet
The ability to work a regular schedule

Preferred Qualifications

Data entry
Conflict resolution experience
Experience with documentation via database
Ability to manage time effectively
Strong ability to maintain self-care in a fast-paced demanding employment environment
Ability to learn tools created for use by the OBHA to enhance organization and effectiveness
Must have great organizational, documenting, communication, and program development skills
Understand how to set up and breakdown virtual and in person trainings
Proficient level of ability with computer software such as Microsoft Office products

Additional Responsibilities

This document is not intended to be an exhaustive list of responsibilities. In addition to the responsibilities listed above, the Advocacy Coordinator will be responsible for any additional tasks that are assigned by the Behavioral Health Advocate.

Compensation

Starting wage $25.76 – $28.38 per hour DOE.
Paid Vacation Time – 3 weeks per year, accrued at 5.00 hours per bimonthly pay period, 120-hour maximum annual carryover.
Paid Sick Time – 80 Hours per year, accrued at 3.33 hours per biweekly pay period, 480-hour maximum annual carryover.
Two Personal Days if hired prior to August 8, 2026. Three Personal Days per quarter thereafter. Personal days do not carry over from year to year, have no monetary value, and are forfeited upon employment separation.
Medical, Dental, Vision, Life, AD&D, and Long-Term Disability; employee premiums covered by employer at 100% for employees.
Simple IRA through Charles Schwab with an employer match of up to 3%
Employee Assistance Program through Mutual of Omaha
Work cell phone through AT&T
Peer Washington covers the employee portion of Washington Unemployment and Paid Family Medical Leave at 100%.

If you would like to apply for this position, please submit your resume AND cover letter.

Job Type: Full-time

Pay: $25.76 - $28.38 per hour

Benefits:

Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in washington state

Advocacy Coordinator – North Sound

Hospital Based Patient Advocate

Intake Specialist (Remote)

Customer Success Manager

Quality Training & Employee Engagement Specialist

Customer Support Advocate

Customer Care Advocate, Sr.

Customer Success Manager (Remote)

Customer Care Advocate

Customer Success Incident Manager

Customer Success Manager

Community & Partner Engagement Manager

Customer Success Manager

Client Service Specialist

Patient Services Specialist - Patient Access 0.5 FTE

Receptionist (PT)

Receptionist

People and Culture Data Analyst

LPN

Advocacy Coordinator – Salish

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