Top 45 Patient advocate Jobs in Washington State

Customer Care Advocate I/II
Healthcare Management Administrators —Bellevue, WA
- $24 - $26 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Excel
- Free parking
- Health savings account
Quick Apply
5d
Patient Navigator II
Fred Hutchinson Cancer Center —Seattle, WA
- $34.23 - $48.74 an hour
- Monday to Friday
- Bachelor of Science
- HIPAA
- Mid-level
- Employee assistance program
- Retirement plan
Family Advocate Case Manager - Psychiatry Urgent Care
Seattle Children's Hospital —Seattle, WA
- $35.28 - $52.92 an hour
- Psychiatry
- Urgent Care
- Mid-level
- Health insurance
- Dental insurance
11d
Health Insurance and Services Navigator I
HealthPoint —Tukwila, WA
- $22.50 - $32.41 an hour
- Microsoft Outlook
- Customer service
- Word processing
- Wellness program
- Health savings account
Quick Apply
Patient Advocate - Float
CCNW-Cancer Care Northwest —Spokane Valley, WA
- $22.33 - $31.27 an hour
- 3 years
- High school diploma or GED
- Clinic
13d
RN Nurse Navigator - Digestive Health (Remote)
Prosser Memorial Health —Prosser, WA
- $43.09 - $79.71 an hour
- Full-time
- Remote
- Microsoft Excel
- RN License
- BLS Certification
Customer Care Advocate 1
Zenith-American —Bothell, WA
- $29.68 an hour
- Full-time
- Writing skills
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Patient Support Coordinator (PSC)
Seattle Children's Hospital —Seattle, WA
- $23.15 - $34.73 an hour
- Medical office experience
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Customer Care Advocate, Sr.
Zenith-American —Bothell, WA
- $32.36 an hour
- Full-time
- Bilingual
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Community Health Navigator Lead Panel Support - Pacific Tower (Hybrid, 1.0 FTE)
Neighborcare Health —Seattle, WA
- $24.48 - $30.78 an hour
- Full-time
- Hybrid work
- Spanish
- Writing skills
- English
- AD&D insurance
- Paid holidays
Community Health Navigator
Reema Health —Tacoma, WA
- $54,000 - $62,000 a year
- Weekends as needed
- Background check
- 18 years or older
- Computer literacy
- Mileage reimbursement
- Health savings account
Quick Apply
Director of PI, Risk & Patient Advocate
Smokey Point Behavioral Hospital —Marysville, WA
- $100,000 - $110,000 a year
- Full-time
- Nursing
- OSHA
- Addiction Medicine
- Free parking
- Paid holidays
Quick Apply
Oncology Nurse Navigator
Valley Medical Center —Renton, WA
- $94,894 - $142,341 a year
- Online Application
- Nursing
- RN License
- Clinic experience
- Health insurance
- Dental insurance
Quick Apply
RN - Home Infusion Patient Teach/Liaison Nurse
Providence Health and Services —Spokane Valley, WA
- $42.09 - $65.35 an hour
- Full-time
- Nursing
- RN License
- Sales
- Paid parental leave
- Paid holidays
5d
Community Health Navigator
Urban League of Metropolitan Seattle —Seattle, WA
- $28.95 - $31.44 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Case management
- AD&D insurance
- Paid holidays
Quick Apply
Patient Access Navigator
Washington Center for Bleeding Disorders —Seattle, WA
- $28 - $36 an hour
- Full-time
- Background check
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Care Advocate I
Healthcare Management Administrators —Bellevue, WA
- $24 - $26 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Excel
- Free parking
- Health savings account
Quick Apply
Patient Care Coordinator - Nursing Support PMG Lacey
Providence —Lacey, WA
- $22.44 - $34.33 an hour
- Full-time
- Office
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
4d
Field Marketer & Care Advocate, Washington
Remo Health —Seattle, WA
- $80,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Travel
- US work authorization
- Paid parental leave
- Health savings account
Quick Apply
TMS Technician (Medical Technician/Patient Advocate)
ARC Health Partners —Bellevue, WA
- $22 - $24 an hour
- Email
- Bachelor of Science
- Medical office experience
- BLS Certification
- Health savings account
- AD&D insurance
Quick Apply

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Customer Care Advocate I/II

Healthcare Management Administrators -
Bellevue, WA

Quick Apply

Job Details

Full-time
$24 - $26 an hour
5 days ago

Benefits

Free parking
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Work from home
Parental leave
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Prescription drug insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Phone communication
Professional ethics
High school diploma or GED
Typing

Full Job Description

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service.

We are proud to say that for three years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.

What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven.

What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: https://www.accesshma.com/

How YOU will make a Difference:

The Customer Care Advocate at HMA responds to customer incoming phone calls and written inquiries; from clients, providers and members inquiring about eligibility, benefits, and the status of claims. You will quickly research and troubleshoot inquiries delivering information to callers that helps them better understand and utilize their benefit plans. The CCA plays a key front-line role in our mission to revolutionize customer service in the Healthcare industry!

Employees in this position may be scheduled for shifts beginning as early as 6:45 a.m. and ending as late as 6:15 p.m. Applicants must be available to work any assigned shift within these hours.

What YOU will do:

Be a ‘Trusted Advisor’ for our members
Serve our Members, Providers, Brokers and Clients by quoting accurate Eligibility, Benefit, Claim Status via call and written communication
Advocate for callers by working with internal and external stakeholder to report, resolve inquiries, and prevent them from reoccurring
Follow-up with callers timely to ensure customer satisfaction
Listen for understanding in order to competently address questions on an array of topics
Maintain a personable, courteous, and professional demeanor at all times
Strive for first call resolution by applying your ability to “think outside the box” and taking true ownership of the customer experience
Perform multiple tasks and navigate multiple systems to investigate and respond to our customer needs.
Apply organization and written communication skills to quickly document phone conversations, noting key themes and resolutions
Proactively raise recurring issues/questions with management for further review

Requirements

1-3+ years of experience providing superior service in a call center environment or providers office, preferably in the healthcare industry
High school diploma or equivalent
Knowledge of medical, vision and dental terminology preferred
Knowledge of customer service ethics, principles and procedures
Strong verbal, written communications skills and analytical abilities
Extensive keyboarding skills, including the ability to talk and document simultaneously
Attention to detail and accuracy
Proven ability to work independently and in a team environment
Basic proficiency using Microsoft Office: Word, Excel, Instant Messaging and Outlook
Ability to multitask including being able to maintain the flow of a conversation while typing 40+ WPM
Bilingual (Spanish/English) skills a plus

Benefits

Compensation:

The base salary range for this position in the greater Seattle area is $24/hr - $26/hr for a level I and varies dependent on geography, skills, experience, education, and other job or market-related factors. While we are looking for level I, we may consider level II for highly qualified candidates.

Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.

In addition, HMA provides a generous total rewards package for full-time employees that includes:

Seventeen (IC) days paid time off (individual contributors)
Twelve paid holidays
Two paid personal and one paid volunteer day
Company-subsidized medical, dental, vision, and prescription insurance
Company-paid disability, life, and AD&D insurances
Voluntary insurances
HSA and FSA pre-tax programs
401(k)-retirement plan with company match
Annual $500 wellness incentive and a $600 wellness reimbursement
Remote work and continuing education reimbursements
Discount program
Parental leave
Up to $1,000 annual charitable giving match

How we Support your Work, Life, and Wellness Goals

At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party.

We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.)

HMA requires a background screen prior to employment.

Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA’s standard policies and procedures.

HMA is an Equal Opportunity Employer.

For more information about HMA, visit: https://www.accesshma.com/

Quick Apply

Refine Your Search

patient advocate jobs in washington state

Customer Care Advocate I/II

Patient Navigator II

Family Advocate Case Manager - Psychiatry Urgent Care

Health Insurance and Services Navigator I

Patient Advocate - Float

RN Nurse Navigator - Digestive Health (Remote)

Customer Care Advocate 1

Patient Support Coordinator (PSC)

Customer Care Advocate, Sr.

Community Health Navigator Lead Panel Support - Pacific Tower (Hybrid, 1.0 FTE)

Community Health Navigator

Director of PI, Risk & Patient Advocate

Oncology Nurse Navigator

RN - Home Infusion Patient Teach/Liaison Nurse

Community Health Navigator

Patient Access Navigator

Bilingual Customer Care Advocate I

Patient Care Coordinator - Nursing Support PMG Lacey

Field Marketer & Care Advocate, Washington

TMS Technician (Medical Technician/Patient Advocate)

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