Top 549 Senior customer support representative Jobs in Washington State

Operations Manager - NEW SITE START ON BONUS $5,000
Metropolitan Stevedore Company —Aberdeen, WA
- $83,100 - $103,900 a year
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
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Inside Sales Representative
Intelligent Weighing Technology —Port Townsend, WA
- $68,000 - $80,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid time off
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4d
Data Center Project & Facilities Manager
Artemis Technologies —Wenatchee, WA
- $110,000 - $135,000 a year
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Relocation assistance
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3d
Director of Construction, Special Projects
Skanska USA —Seattle, WA
- $151,455 - $206,500 a year
- Full-time
- Background check
- Construction site
- Customer service
- Commuter assistance
- Health savings account
Senior Contract Administrator (Knight Const. & Supply)
Knight Companies —Deer Park, WA
- $80,000 - $110,000 a year
- Full-time
- 5 years
- Office
- Business development
- Health savings account
- Disability insurance
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Activities Assistant | Senior Living
Patriots Landing —DuPont, WA
- $17.13 - $18.50 an hour
- Part-time
- Customer service
- English
- High school diploma or GED
- AD&D insurance
- Paid holidays
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4d
Staff Attorney
Liberty Mutual —Olympia, WA
- $125,000 - $221,000 a year
- Full-time
- Writing skills
- Analysis skills
- Mentoring
- 401(k) matching
Employment & Corporate Counsel
Inland Imaging Business Associates, LLC —Spokane, WA
- $149,714.21 - $224,571.31 a year
- Full-time
- Background check
- 7 years
- Microsoft Excel
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Staff Attorney
Liberty Mutual —Tacoma, WA
- $125,000 - $221,000 a year
- Full-time
- Writing skills
- Analysis skills
- Mentoring
- 401(k) matching
AI Solutions Engineer
Inland Imaging Business Associates, LLC —Spokane, WA
- $89,137.79 - $133,706.68 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
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Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
Senior Accountant (076)
Great Rivers Behavioral Health Administrative Services Organization —Centralia, WA
- $35 - $53 an hour
- Extended hours
- CPA
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Program Assistant
Northwest Neighbors Network —Edmonds, WA
- $22 - $25 an hour
- Overtime
- Office
- Older adults
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Lead Field Technician
MasTec —Spokane Valley, WA
- $24.00 - $24.50 an hour
- Weekends as needed
- Microsoft Outlook
- Inventory management
- Mid-level
- Paid jury duty
- AD&D insurance
Quick Apply
Staff Attorney
Liberty Mutual —Seattle, WA
- $125,000 - $221,000 a year
- Full-time
- Writing skills
- Analysis skills
- Mentoring
- 401(k) matching
Senior Manager, Corporate Development & Strategy
Ziply Fiber —Kirkland, WA
- $125,000 - $175,000 a year
- Hybrid work
- Background check
- 6 years
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Senior OSP Engineer (Twisted Pair, Permitting & Project Delivery)
Ziply Fiber —Everett, WA
- $88,000 - $115,000 a year
- Weekends as needed
- Background check
- Inventory management
- CAD
- Health insurance
- Dental insurance
Quick Apply
Community Manager - Traveling - Southern WA *LIHTC AND HUD EXP REQ* WC04/WC09
Cambridge Management, Inc. —Olympia, WA
- $32 an hour
- Weekends as needed
- Background check
- Computer literacy
- Writing skills
- AD&D insurance
- Paid holidays
Quick Apply
CP - Regional Sales Director (RSD)
Century Park Associates —Seattle, WA
- $105,000 - $120,000 a year
- Full-time
- English
- Mid-level
- 3 years
Quick Apply
Van Driver
CRISTA Senior Living —Silverdale, WA
- $20 - $25 an hour
- Full-time
- English
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply

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senior customer support representative jobs near washington state

Operations Manager - NEW SITE START ON BONUS $5,000

Metropolitan Stevedore Company -
Aberdeen, WA

Quick Apply

Job Details

Full-time
$83,100 - $103,900 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Safety equipment provided
Life insurance
Pet insurance

Qualifications

Customer communication
Rail operations supervision
TWIC Card
Operations management
Labor dispute resolution
Employee grievance management
Spreadsheets
Writing skills
High school diploma or GED
Union relations
Driver's License
Shipping logistics
Labor contracts
Relationship management
Managing rail transportation teams
Productivity software
Crew management
Rail freight

Full Job Description

Expected Salary: $83,100 - $103,900 per year.

\*\* NEW SITE START UP SIGN ON BONUS $5,000 \*\*

About us

Nautilus International Holding Corporation provides business administration and management services to its subsidiary marine transportation companies that have been serving the maritime community for over a century. Our mission is to consistently deliver safe, efficient, innovative and environmentally responsible maritime operational solutions for our customers.

Position Summary

The Operations Manager I provides day-to-day operational leadership for vessel and rail operations at the Grays Harbor terminal. Reporting to the Sr. Operations Manager, this role directs union labor to ensure safe, efficient, and compliant cargo-handling operations while exercising independent judgment and discretion. The Operations Manager I partners closely with Metro Ports, customers, and external stakeholders to execute operational plans that support service commitments and business objectives.

Essential Duties and Responsibilities

Directs and supervises cargo-handling operations on a shift-by-shift basis, including labor allocations, manpower assignments, and hiring needs for vessel and rail operations.
Exercises independent judgment and discretion to manage daily work assignments for ILWU labor, holding employees accountable and taking immediate corrective action for non-compliance.
Coordinates vessel and rail operations to ensure timely, cost-effective loading and unloading without compromising service quality or customer requirements.
Monitors, enters, reviews, and approves operational documentation, including vessel, rail, and payroll records, ensuring accuracy and completion by the end of each shift.
Interfaces and communicates with customers, agents, rail companies, PMA, Local ILWU representatives, and pilots’ associations to support effective operational execution.
Ensures strict compliance with customer cargo handling and cleaning procedures, including requirements related to cargo changes, cargo types, and destinations.
Promotes safety awareness and ensure compliance with environmental, safety, and health policies by initiating immediate corrective action and completing injury and incident reports as required.
Maintains working knowledge of applicable labor agreements, including PCLCD and PCMSC, and remains aware of labor relations issues to effectively manage organized labor.
Prepares and completes accurate shift reports, cargo-handling notes, and required records, routing documentation appropriately by the end of each shift.
Establishes and implements operating priorities, procedures, practices, and goals to meet organizational objectives, continuously evaluating operations for improvement.
Proactively and reactively engages with customers, ship’s crew, agents, port staff, and governmental agencies regarding the most effective methods of operation.
Handles labor grievances in an expeditious manner by gathering relevant facts and applying sound judgment and discretion in resolution.
Delivers and enforces regulatory compliance training, including PMA, PCLCD, PCMSC, OSHA, port working rules, stowage, hazardous materials, and proper manning requirements.
Performs daily and monthly operational and safety compliance inspections to ensure ongoing adherence to standards.
Assists with maintenance repair coordination and oversight as needed to support operational readiness.
Participates in industry functions and attend meetings as required.
Maintains awareness of site security requirements and ensures terminal security procedures are followed.
Must be able to work day and night shifts, weekends, and holidays as scheduled.
Other duties as assigned by supervisor.

Qualifications

Required:

Education: High school diploma or equivalent.
Experience: 3-5+ progressively responsible, related, experience, including a background in a position such as Terminal Operations Supervisor/Superintendent.
Licenses:
Valid driver’s license.
Must possess or be able to obtain a Transportation Worker Identification Credential (TWIC).
Knowledge:
Thorough understanding of operating procedures for terminal equipment, including mobile and fixed equipment, ship loaders, ship’s gear cranes, locomotives, rail switching, and bulk cargo operations.
Working knowledge of Microsoft Office applications, including Excel.
Skills:
Ability to direct and supervise union labor effectively.
Independent judgment and discretion in operational decision-making.
Strong planning and organizational skills.
Effective verbal and written communication skills.
Ability to resolve problems, manage conflict, and handle grievances professionally.
Ability to work collaboratively with internal and external stakeholders at all levels.

Preferred:

Education: Bachelor’s degree in business, Logistics, or a related field.
Knowledge:
Familiarity with PMA processes and reporting requirements.
Understanding of hazardous materials handling and stowage practices.
Skills: Ability to adapt to changing operational priorities in a fast-paced terminal environment.

Physical Demands & Work Environment

Physical Demands: The physical demands described here represent those that are typically required to perform the essential functions of this position. This role requires the ability to stand, walk, bend, and lift up to 50 pounds. It may involve regular exposure to outdoor environments and active work sites. Use of personal protective equipment (PPE) may be required depending on the task. Some positions may require travel between job sites.
Work Environment: Work may be performed in both indoor and outdoor environments, including active job sites with varying weather conditions and potential exposure to noise, dust, and other occupational hazards. Safety protocols and personal protective equipment (PPE) are provided and required as appropriate.

Benefits

Paid vacation and holiday pay.
Health, dental and vision (employee contribution required).
401(k) with company matching contribution.
Bonus eligible.
Employee Assistance Program (EAP).
Pet insurance (employee contribution required).

Why Join Us

At Nautilus, our people are our most valuable asset. We foster a collaborative, inclusive environment where team members feel valued, supported and empowered to grow with us. Whether you are starting your career or looking for the next step, we are committed to investing in your development, offering clear pathways for advancement, ongoing training and leadership development.

With operating areas across CA, FL, IN, NC, NJ, SC, TX and WA, we continue to impact diverse communities and industries. Nautilus International Holding Corporation and its subsidiaries are Equal Opportunity Employers (https://www.metroports.com/img/eeocselfprintposter.pdf). All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other legally protected status.

If you require reasonable accommodation to apply for a position or to perform the essential functions of a role, please contact [email protected].

This job description is not intended to be an employment contract or guarantee of employment. Employment with Nautilus International Holding Corporation is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. This job description may be modified at any time at the sole discretion of the company.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

senior customer support representative jobs in washington state

Operations Manager - NEW SITE START ON BONUS $5,000

Inside Sales Representative

Data Center Project & Facilities Manager

Director of Construction, Special Projects

Senior Contract Administrator (Knight Const. & Supply)

Activities Assistant | Senior Living

Staff Attorney

Employment & Corporate Counsel

Staff Attorney

AI Solutions Engineer

Project Manager

Senior Accountant (076)

Program Assistant

Lead Field Technician

Staff Attorney

Senior Manager, Corporate Development & Strategy

Senior OSP Engineer (Twisted Pair, Permitting & Project Delivery)

Community Manager - Traveling - Southern WA LIHTC AND HUD EXP REQ WC04/WC09

CP - Regional Sales Director (RSD)

Van Driver

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