Top 35 Service desk technician Jobs in Washington State

Service Desk Technician L2
Milestone Technologies, Inc. —Bellevue, WA
- $25.38 - $38.00 an hour
- Google Workspace
- Mid-level
- Windows
IT Support Technician
First Fed —Bellingham, WA
- $24.94 - $42.40 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
Desktop Support Technician
SN Technologies pvt ltd —Vancouver, WA
- $25.88 - $31.16 an hour
- Full-time
- Mid-level
- Communication skills
- Employee assistance program
Quick Apply
Service Desk Technician
Seitel Systems —Seattle, WA
- $29 - $32 an hour
- Full-time
- Hybrid work
- Customer service
- Office
- Windows
- Profit sharing
- Disability insurance
Quick Apply
IT Support Technician
American Capital Group —Bellevue, WA
- $27 - $33 an hour
- Monday to Friday
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
2d
IT Technician
Allwire Technologies —Redmond, WA
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
IT Help Desk Technician
Charlie's Produce —Seattle, WA
- $25 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Windows
- Free parking
- Profit sharing
Quick Apply
Technical Support Technician for POS
TSMS GROUP INC —Bellevue, WA
- $25.36 - $40.00 an hour
- Part-time
- Bilingual
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Kent, WA
- Full-time
- Hybrid work
- Writing skills
- Office
- Windows
- Opportunities for advancement
Quick Apply
IT Helpdesk Specialist I
S & K Technologies, Inc. —Bremerton, WA
- $25.30 - $28.00 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Continuing education credits
10d
IT - Solutions Tech II
Confluence Health —Wenatchee, WA
- $30.21 - $48.21 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
1d
Endpoint Operations Technician II
Milestone Technologies, Inc. —Renton, WA
- $25.38 - $27.00 an hour
- Microsoft Outlook
- Mid-level
- Windows
10d
Desktop Support Engineer (Dispatch /Part-Time) Seattle, -Washington
Axiom Technologies —Seattle, WA
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Help Desk Technician (Tier 1)
Graemouse Technologies, Inc —Lakewood, WA
- $45,000 - $50,000 a year
- Full-time
- Computer literacy
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
2d
IT Support Analyst
NEFCO Construction Supply LLC —Spokane, WA
- $33 - $38 an hour
- On call
- Computer Science
- Mid-level
- Office
Quick Apply
Secure IT Help Desk Tech - All Levels
Janicki —Hamilton, WA
- $20 - $40 an hour
- On call
- Pass drug screening
- English
- Windows
- Health savings account
- AD&D insurance
Quick Apply
Field Services – IT Support Technician 2 (Non-Permanent)
State of Washington Dept. of Transportation —Seattle, WA
- $4,411.00 - $5,924.08 a month
- Online Application
- Hybrid work
- Clean driving record
- Mid-level
- Office
- Paid holidays
- Tuition reimbursement
5d
Service Desk Dispatcher (Technician)
Seitel Systems —Seattle, WA
- $20 - $23 an hour
- Full-time
- Hybrid work
- Office
- Driver's License
- 1 year
- Profit sharing
- Disability insurance
Quick Apply
Help Desk Technician
KELLEY CREATE —Bothell, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
IT Support Specialist
Kendall Auto Group —Marysville, WA
- Weekends as needed
- Dealership
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply

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service desk technician jobs near washington state

Service Desk Technician L2

Milestone Technologies, Inc. -
Bellevue, WA

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Job Details

$25.38 - $38.00 an hour

Qualifications

IT user and group management
Windows
Desktop (troubleshooting support)
macOS administration
macOS

Full Job Description

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Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.

Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
Support user requests and performs remote installations as needed
Assist remote users with access problems ranging from password resets to network access failures
Support messaging & calendaring services and content collaboration
Support issues with mobile devices
Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service
Attend and participate in weekly team syncs by driving actionable discussions
Display learning agility by actively seeking answers when technically challenged
Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements

Skills

HS Diploma or GED
3+ years of experience in a Help Desk role w/walk-up service required, VIP support preferred
Strong interpersonal communication skills with a high degree of empathy is a must
Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures required
Advanced working knowledge of collaboration tools such as Slack, Teams and Google Workspace required
Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required
Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus
Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred
Experience in supporting PCs and Windows OS in a commercial or enterprise environment
Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment
Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.
Working knowledge of Active Directory and basic AD administration

Compensation

Estimated Pay Range: $25.38 - $38.00 USD. We also offer comprehensive benefits options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Apply Now

Refine Your Search

service desk technician jobs in washington state

Service Desk Technician L2

IT Support Technician

Desktop Support Technician

Service Desk Technician

IT Support Technician

IT Technician

IT Help Desk Technician

Technical Support Technician for POS

Tier 1 Technician (In-Office)

IT Helpdesk Specialist I

IT - Solutions Tech II

Endpoint Operations Technician II

Desktop Support Engineer (Dispatch /Part-Time) Seattle, -Washington

Help Desk Technician (Tier 1)

IT Support Analyst

Secure IT Help Desk Tech - All Levels

Field Services – IT Support Technician 2 (Non-Permanent)

Service Desk Dispatcher (Technician)

Help Desk Technician

IT Support Specialist

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