Top 23 Technical associate Jobs in Washington State

Information Technology (IT) Help Desk Specialist
Harper Engineering Company —Renton, WA
- $36 - $41 an hour
- Weekends as needed
- Computer Science
- English
- Mid-level
Quick Apply
Help Desk Support
MV Transportation —Kent, WA
- $37.80 - $40.95 an hour
- Full-time
- Background check
- Addiction Medicine
- Pass drug screening
- Health savings account
- AD&D insurance
IT Help Desk Support
MV Transportation —Kent, WA
- $37.80 - $40.95 an hour
- Full-time
- Background check
- Addiction Medicine
- Pass drug screening
- Health savings account
- AD&D insurance
11d
Associate Technical Recruiter
Rune Technologies —Seattle, WA
- $80,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Office
- 1 year
- Commuter assistance
- Health insurance
5d
Help Desk Support
Fennemore Craig —Seattle, WA
- $70,000 - $85,000 a year
- Overtime
- Background check
- 3 years
- Continuous improvement
- Profit sharing
- Wellness program
Quick Apply
IT Manager, Help Desk
The Odom Corporation —Vancouver, WA
- $115,000 - $145,000 a year
- Pass drug screening
- Office
- 8 years
- Paid holidays
- Health insurance
Quick Apply
Secure IT Help Desk Tech - All Levels
Janicki —Hamilton, WA
- $20 - $40 an hour
- On call
- Pass drug screening
- English
- Windows
- Health savings account
- AD&D insurance
Quick Apply
Technical Sourcer - Global E-Commerce - Seattle (Third-Party Associate)
TikTok —Seattle, WA
- $30 - $50 an hour
- Temporary
- Mid-level
- Bachelor's degree
- Product management
Help Desk Technician
KELLEY CREATE —Bothell, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
IT Help Desk Technician
Communauté de Communes des Lacs et Montagnes du Haut-Doubs —Vancouver, WA
- $20,000 - $60,000 a year
- Full-time
- Mid-level
- Communication skills
Quick Apply
11d
Help Desk Support Technician- Day Shift
nLIGHT —Camas, WA
- $22.93 - $31.80 an hour
- Overtime
- Writing skills
- Mid-level
- Office
- Paid jury duty
- Health savings account
Technical Sourcer - DataAILab - Seattle (Third-party Associate)
TikTok —Seattle, WA
- $30 - $50 an hour
- Temporary
- Hybrid work
- Research
- Mid-level
- 3 years
Technical Sourcer - Seed - Seattle (Third-Party Associate)
ByteDance —Seattle, WA
- $29 - $50 an hour
- Temporary
- Research
- Fair chance
- 1 year
Technical Sourcer - E-Commerce - Seattle (Third-Party Associate)
TikTok —Seattle, WA
- $30 - $50 an hour
- Temporary
- Mid-level
- Continuous improvement
- Product management
Help Desk Technician
Reid Middleton —Everett, WA
- $25.25 - $28.50 an hour
- Full-time
- Computer science
- Computer Science
- Office
- Free parking
- Health savings account
Quick Apply
3d
Non-Technical Sourcer - E-Commerce - Seattle (Third-Party Associate)
TikTok —Seattle, WA
- $29 - $50 an hour
- Temporary
- English
- Analysis skills
- Organizational skills
IT Support Services I-Help Desk
Courser Employment Services LLC —Wenatchee, WA
- $18 - $20 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Azure
- Paid parental leave
- Paid holidays
Help Desk Support Technician
Lynden Door —Lynden, WA
- $20 - $25 an hour
- Full-time
- 18 years or older
- Pass drug screening
- Mid-level
Quick Apply
Student Help Desk Tech - Information Technology - (Must be a current GHC student to apply)
Grays Harbor College —Grays Harbor, WA
- $17.13 an hour
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
- Work from home

More jobs to discover

Find similar jobs that you might be interested in.

Network Administrator
Ledgent Technology —Vancouver, WA
Respond to and resolve technical issues through the organization's service desk platform. Support secure remote access solutions for employees, contractors, and…
$40 - $55 an hour
Quick Apply
IT Service Desk Tier 1
TurnPoint Technology —Seattle, WA
This role will provide Tier 1 technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
Quick Apply
It Help Desk Support Technician - OH
Beacon Specialized Living —Worthington, OH
Associate degree in Information Technology or related field, preferred. Approved by state, federal and government entities to work within BSLS programs.
$54,000 - $57,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical associate in washington state

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical associate jobs near washington state

Information Technology (IT) Help Desk Specialist

Harper Engineering Company -
Renton, WA

Quick Apply

Job Details

Full-time
$36 - $41 an hour

Qualifications

Computer operation
Confidential information handling
Linux support
English
Incident Escalation
Printer (troubleshooting support)
Computer hardware
Desktop (troubleshooting support)
Azure AD
Desktop applications
Productivity software
Root cause analysis
Desktop administration
Escalation handling
Peripheral hardware support

Full Job Description

Description:

Job Summary:

The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information technology systems. This IT role is responsible for receiving, documenting, prioritizing, resolving, and escalating support requests through the JIRA ticketing system. The position supports computer hardware, software, operating systems, user accounts, peripherals, networking, backups, inventory, IT training, and continuous improvement of IT support processes while maintaining a professional and service-oriented attitude.

Essential Job Duties:

1. Manage JIRA support tickets with accurate status, troubleshooting notes, resolutions, and follow-up actions. Provide timely end-user support in person, by phone, email, remote tools, and the approved ticketing process.

2. Install, configure, deploy, maintain, and troubleshoot computers, mobile devices, printers, peripherals, conference room equipment, and other IT assets.

3. Resolve common hardware, software, OS, application, network, VPN, printer, email, access, and account issues across Windows, Mac, and Linux.

4. Support user accounts, password resets, access requests, group updates, and identity tasks in Microsoft Entra ID and Active Directory.

5. Support IT security by following access control, endpoint protection, patching, phishing awareness, data handling, incident reporting, and least-privilege practices.

6. Monitor backups, recovery processes, endpoint health, software updates, and routine operational checks as assigned.

Secondary Duties:

1. Documentation: Maintain IT documentation, knowledge base articles, setup guides, and user instructions.

2. Data Support: Assist with reporting, analytics, spreadsheets, data cleanup, and basic Power BI, Tableau, SQL, Python, or API tasks as assigned.

3. Process Improvement: Support JIRA improvements and recommend practical updates to IT tools, processes, security practices, and user experience.

4. Other IT Support: Support assigned IT initiatives, security operations, equipment moves, onboarding, offboarding, vendor coordination, and related operational tasks.

Requirements:

Job Qualifications:

Minimum

1. Relevant education, experience, certifications, or multifunctional IT experience for a junior support role.

2. Strong verbal and written communication, including explaining technical topics to non-technical users.

3. Professional interpersonal skills and discretion with sensitive or confidential information.

4. Strong organization, time management, follow-through, attention to detail, and ability to manage multiple tickets.

5. Working knowledge of Microsoft Entra ID, Active Directory, Microsoft Office, Windows, Mac, Linux, business applications, hardware, software, networking, printers, and peripherals.

6. Strong troubleshooting, problem-solving, documentation, and root-cause analysis skills.

7. Ability to work independently and on a team, follow procedures, seek help, and escalate appropriately.

8. Ability to communicate professionally in English with employees at all levels.

Preferred

1. Bachelor's degree in Computer Science, Information Technology, or a related field.

2. Knowledge of IT security best practices, endpoint protection, phishing awareness, access control, and incident reporting.

3. Experience with JIRA, service desk workflows, IT asset management, remote support tools, endpoint management, or knowledge base systems.

4. Familiarity with data analytics tools such as Power BI, Tableau, SQL, Python, API integrations, or similar tools.

5. Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, Cisco, ITIL Foundation, or equivalent training.

Physical Requirements:

1. Occasional kneeling, pulling, pushing, reaching, crawling under desks, cable handling, and carrying equipment as related to IT support work.

2. Must be able to lift up to 25 pounds at times.

3. May require weekend work, after-hours support, scheduled maintenance windows, or urgent response as business needs require.

Quick Apply

Refine Your Search

technical associate jobs in washington state

Information Technology (IT) Help Desk Specialist

Help Desk Support

IT Help Desk Support

Associate Technical Recruiter

Help Desk Support

IT Manager, Help Desk

Secure IT Help Desk Tech - All Levels

Technical Sourcer - Global E-Commerce - Seattle (Third-Party Associate)

Help Desk Technician

IT Help Desk Technician

Help Desk Support Technician- Day Shift

Technical Sourcer - DataAILab - Seattle (Third-party Associate)

Technical Sourcer - Seed - Seattle (Third-Party Associate)

Technical Sourcer - E-Commerce - Seattle (Third-Party Associate)

Help Desk Technician

Non-Technical Sourcer - E-Commerce - Seattle (Third-Party Associate)

IT Support Services I-Help Desk

Help Desk Support Technician

Student Help Desk Tech - Information Technology - (Must be a current GHC student to apply)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for technical associate in washington state

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected