Top 154 Engagement manager Jobs in Waterford, Ct

RETAIL LEADERSHIP DEVELOPMENT MANAGER
Charter Oak Federal Credit Union —Waterford, CT
- Continuous improvement
- Mentoring
- Senior level
Quick Apply
Case Manager
Reliance Health, Inc. —Norwich, CT
- $19.28 an hour
- Full-time
- Bilingual
- Clean driving record
- Driver's License
- Paid training
- Health savings account
Quick Apply
9d
National Account Onsite Service Account Manager
UnitedHealthcare —Groton, CT
- $72,800 - $130,000 a year
- Overtime
- 18 years or older
- Pass drug screening
- HIPAA
- On-the-job training
Social Media Manager
Sarah Farms & Co. —Waterford, CT
- From $20 an hour
- Part-time
- Hybrid work
- Writing skills
- Mid-level
- Flexible schedule
Quick Apply
9d
Hotel General Manager- Hilton- Hampton Inn Groton
Hampton Inn- Groton —Groton, CT
- $65,000 - $75,000 a year
- Weekends as needed
- Google Workspace
- Sales
- Hotel
- Paid holidays
- 401(k)
Quick Apply
Senior Manager, Human Resources (Labor Management)
Yale New Haven Health —New London, CT
- Full-time
- Hospital
- 5 years
- Research
- Wellness program
Field Supervisor
AWP Safety —Norwich, CT
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Fuel card
- Paid holidays
Quick Apply
Project Support Lead
Zachry Group —Stonington, CT
- Full-time
- 5 years
- Continuous improvement
- Senior level
Retail Store Manager
PetSmart —New London, CT
- $79,000 - $130,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Customer Service Manager
Stop & Shop —Waterford, CT
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
General Manager
FFD Holdings LLC —Old Saybrook, CT
- $75,000 - $87,500 a year
- Weekends as needed
- Background check
- Inventory management
- 3 years
- Paid holidays
- Health insurance
Quick Apply
12d
Submarine Construction Performance Improvement Manager
Orbis, Inc. —Groton, CT
- Microsoft Excel
- Microsoft Outlook
- Construction site
District Manager, Psychiatry - Norwich, CT
AbbVie —Norwich, CT
- $139,000 - $250,500 a year
- Full-time
- Remote
- Psychiatry
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
5d
Manager, Publicity
The Globe Pequot Publishing Group —Essex, CT
- $65,000 - $75,000 a year
- Full-time
- Children
- US work authorization
- Organizational skills
Quick Apply
Sales Manager
Ulta Beauty, Inc. —Waterford, CT
- $26 - $34 an hour
- Weekends as needed
- Merchandising
- Data analysis skills
- Mid-level
- Dental insurance
- Paid time off
Service & Engagement Team Leader
Target —Waterford, CT
- $24.25 - $41.25 an hour
- Part-time
- 18 years or older
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
2d
Senior Marketing and Publicity Manager
Globe Pequot Publishing Group —Essex, CT
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Organizational skills
- Budgeting
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Manager, Line Service (GON)
MODERN AVIATION INC —Groton, CT
- $55,000 - $65,000 a year
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Birth to Three Team Manager
Lumibility —Norwich, CT
- Full-time
- Clean driving record
- Experience working with individuals with disabilities
- Bachelor of Science
Quick Apply
Blue Star Connect Outdoors Leader Consultant
Blue Star Families —Groton, CT
- $30 an hour
- Mid-level
- Administrative experience
- Outdoor work
Quick Apply

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engagement manager jobs near waterford, ct

RETAIL LEADERSHIP DEVELOPMENT MANAGER

Charter Oak Federal Credit Union -
Waterford, CT

Quick Apply

Job Details

Qualifications

Community partnership development
Customer communication
Staff supervision
Confidential information handling
Process audits
Managing teams in a customer support role
Managing retail teams
Team leadership
Coaching
Regulatory compliance
Compliance audits & assessments
Promoting bank products
Frontline customer support management
Leadership development
Team development
Compliance management
Professional development support
Operational risk mitigation
Continuous improvement
Mentoring
Project implementation
Operational excellence initiatives
Conducting staff training sessions as a store manager
Community relationship building
Business operations
Senior level
Retail management
Process management
Leadership
Call center management

Full Job Description

RETAIL LEADERSHIP DEVELOPMENT MANAGER

Charter Oak Federal Credit Union is seeking a motivated and experienced retail professional to join our team as a Retail Leadership Development Manager. This unique role is designed for a high-performing employee ready to grow into future leadership while supporting branch and contact center operations, coaching frontline teams, strengthening consistency across locations, and helping deliver an exceptional member experience. If you are a strong communicator, natural problem-solver, and collaborative leader who is passionate about developing others and making an impact across Retail, we encourage you to apply.

SUMMARY

The Retail Development Manager is a leadership development role designed to build a ready pipeline of future retail leaders while providing flexible operational coverage across branches and the contact center. This position supports day-to-day retail operations, reinforces consistent procedures and member experience standards, provides coaching and training to frontline employees, and contributes to retail initiatives, SEG development, membership growth, and operational excellence. The role is designed to accelerate growth for high-performing employees who demonstrate strong operational knowledge, leadership potential, sound judgment, and the ability to influence consistent execution across multiple locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide interim branch leadership coverage as needed, including staff direction, daily operational oversight, member escalation support, and reinforcement of service and compliance standards.
Perform all levels of branch and contact center coverage during staffing gaps, ensuring member needs are met with accuracy, professionalism, and minimal disruption.

Mentor, coach, and train frontline employees by reinforcing procedures, service expectations, operational controls, and member experience standards.

Support branch managers and Retail leadership with team development, onboarding reinforcement, coaching conversations, and consistent execution of retail expectations.
Participate in process improvement initiatives, audits, procedure reviews, and compliance-related activities to strengthen operational consistency and risk management.
Support retail initiatives and project rollouts by providing field expertise, assisting with testing and implementation, gathering employee feedback, and helping drive adoption across branches and the contact center.
Participate in leadership development activities, including manager shadowing, leadership curriculum, goal-setting discussions, performance conversations, and business acumen development.
Support SEG development, employer partnerships, community engagement, commercial calling, referral generation, product penetration, and membership growth efforts.
Monitor and communicate operational trends, member feedback, service concerns, procedural gaps, and improvement opportunities to Retail leadership.
Demonstrate strong knowledge of credit union products, services, systems, policies, procedures, and regulatory requirements.
Maintain confidentiality, sound judgment, and professionalism when handling employee matters, member concerns, operational exceptions, and sensitive credit union information.

Equal Opportunity Employer. Veterans/Disabled.

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Refine Your Search

engagement manager jobs in waterford, ct

RETAIL LEADERSHIP DEVELOPMENT MANAGER

Case Manager

National Account Onsite Service Account Manager

Social Media Manager

Hotel General Manager- Hilton- Hampton Inn Groton

Senior Manager, Human Resources (Labor Management)

Field Supervisor

Project Support Lead

Retail Store Manager

Customer Service Manager

General Manager

Submarine Construction Performance Improvement Manager

District Manager, Psychiatry - Norwich, CT

Manager, Publicity

Sales Manager

Service & Engagement Team Leader

Senior Marketing and Publicity Manager

Manager, Line Service (GON)

Birth to Three Team Manager

Blue Star Connect Outdoors Leader Consultant

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