Top 47 Front desk agent Jobs in Waterford, Ct

Front Desk Concierge – Luxury Wellness Lounge @ Mohegan Sun
Second Wind IV Therapy —Uncasville, CT
- $20 - $24 an hour
- Part-time
- Sanitation
- HIPAA
- Computer skills
Quick Apply
Night Auditor
Great Wolf Lodge —Ledyard, CT
- $18.50 an hour
- Basic math
- Pass drug screening
- Office
- Wellness program
- Paid parental leave
Quick Apply
12d
Front Desk/ Office Clerk
Niantic KOA —Niantic, CT
- From $17.50 an hour
- Part-time
- Merchandising
- Office
- Computer skills
- Paid holidays
- Employee discount
Quick Apply
Front Desk Agent
Hampton Inn- Groton —Groton, CT
- Holidays
- Hotel
- Organizational skills
- Communication skills
Quick Apply
Front Desk Sales & Office Operations Associate (Full-Time or Part-Time)
J & E FARMS, INC. —Preston, CT
- $20 - $25 an hour
- Part-time
- Computer literacy
- Office
- Organizational skills
Quick Apply
9d
Front Desk Receptionist
Drs. Donna Sanfilippo & Daniel Nasser —Groton, CT
- $23 - $26 an hour
- Full-time
- Private practice
- Dental office
- US work authorization
Quick Apply
Spa Front Desk Concierge Mandara Spa Mohegan Sun
OneSpaWorld —Uncasville, CT
- $18 an hour
- Full-time
- Computer literacy
- Merchandising
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Front Desk Associate
Planet Fitness —Waterford, CT
- $16.94 an hour
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist / Front Desk
Fyzical —Clinton, CT
- Computer literacy
- No experience needed
- High school diploma or GED
- Opportunities for advancement
Concierge
Hersha Hospitality Management, LP —Groton, CT
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
2d
FLEX GUEST SERVICE REPRESENTATIVE I NGIS
Navy Exchange Service Command —Groton, CT
- $19.61 an hour
- Weekends as needed
- Inventory management
- Hotel
- Driver's License
Front Desk Team Member
Steamboat Inn LLC —Groton, CT
- Part-time
- Hotel
- Communication skills
- Entry level
Quick Apply
Guest Service Agent
Fairfield by Marriott inn & suites Uncasville Mohegan sun area —Uncasville, CT
- Weekends as needed
- Mid-level
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist/Billing
Connecticut Surgical Arts —Norwich, CT
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- HIPAA
- Administrative experience
- 401(k)
- Paid time off
Quick Apply
2d
Front Desk Gym Staff
Beach Club Fitness —Old Saybrook, CT
- $17 - $20 an hour
- Part-time
- 18 years or older
- Computer literacy
- Cleaning
Quick Apply
7d
Front Desk Dental Receptionist
NFDA —Norwich, CT
- $19 - $25 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Communication skills
- Wellness program
- Continuing education credits
Quick Apply
2d
Medical Receptionist / Front Desk
FYZICAL Therapy and Balance Centers —Clinton, CT
- Full-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Guest Service Agent
Hilton Mystic —Mystic, CT
- $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Welcome Center-Front Desk Staff
Ocean Community YMCA —Mystic, CT
- $16.94 - $17.00 an hour
- Part-time
- Computer literacy
- Communication skills
- Entry level
- Opportunities for advancement
- Retirement plan
Concierge
Mystic Marriott Hotel & Spa —Groton, CT
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
2d

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Front Desk Concierge – Luxury Wellness Lounge @ Mohegan Sun

Second Wind IV Therapy
Uncasville, CT

Quick Apply

Job Details

Part-time
$20 - $24 an hour

Qualifications

Teamwork
Interpersonal skills
Medical records
Attention to detail
Med spa experience

Full Job Description

Second Wind IV Therapy is a physician-directed wellness lounge located inside The Shops at Mohegan Sun. We combine personalized wellness services with an upscale hospitality experience designed to help every guest feel comfortable, cared for, and confident in their visit.

We are seeking a polished, dependable, and service-oriented Front Desk Concierge to serve as the first and last point of contact for our guests. This position is ideal for someone who is highly organized, comfortable with technology, confident discussing services, and capable of delivering exceptional customer service in a fast-paced environment.

This is not a traditional medical receptionist position. The right candidate will bring together the professionalism of a healthcare office, the attentiveness of luxury hospitality, and the confidence of a high-end retail environment.

Primary Responsibilities

Welcome every guest promptly and professionally
Create a warm, polished, and attentive arrival experience
Check clients in and out using our electronic scheduling and medical-record system
Confirm that required intake forms, consents, and appointment information are complete
Schedule appointments and assist guests with future bookings
Answer incoming phone calls, text messages, and general service inquiries
Clearly explain available services, packages, upgrades, and membership options within the limits of the role
Help guests select appropriate appointment types without providing medical advice
Process payments accurately and maintain proper cash-handling procedures
Communicate appointment arrivals and scheduling needs to the nursing and telehealth teams
Monitor appointment flow and keep guests informed of delays
Maintain client privacy and follow HIPAA requirements
Keep the reception, waiting, and retail areas clean, organized, and guest-ready
Restock front-desk supplies, retail items, beverages, and guest materials
Assist with opening and closing procedures
Complete daily logs, checklists, inventory notifications, and administrative tasks
Address guest concerns calmly and professionally and involve management when appropriate
Follow all Second Wind IV Therapy and Mohegan Sun operating, security, parking, access, and workplace policies

Guest Service and Sales Expectations

The Front Desk Concierge should be comfortable speaking confidently about Second Wind’s services and helping guests understand available options.

This includes:

Identifying opportunities to schedule future visits
Explaining service packages and available upgrades
Introducing injectable wellness services and other offerings
Supporting promotional programs and special events
Making appropriate recommendations based on the guest’s stated interests
Encouraging repeat visits without using aggressive sales tactics
Never making medical claims or offering clinical advice

Success in this role requires the ability to be welcoming and personable while remaining efficient, accurate, and professional.

Preferred Qualifications

At least one year of experience in hospitality, medical reception, spa services, wellness, concierge services, luxury retail, or a related customer-facing position
Experience with appointment scheduling, electronic records, point-of-sale systems, or customer-management software
Strong verbal and written communication skills
Professional appearance and polished interpersonal skills
Strong attention to detail and ability to follow established procedures
Comfortable discussing pricing, services, packages, and upgrades
Ability to maintain confidentiality and protect private client information
Ability to remain calm and courteous during busy periods
Dependable attendance and reliable transportation
Comfortable working independently while also supporting a clinical team
Familiarity with Jane App or another electronic scheduling or medical-record platform is helpful but not required
Previous experience at a medical spa, wellness center, hotel, resort, casino, upscale salon, or luxury retail business is strongly preferred

Schedule Requirements

Second Wind IV Therapy operates Thursday through Sunday. Applicants must be available for a combination of daytime, evening, weekend, and holiday shifts based on business needs.

Current operating hours are:

Thursday: 10:00 a.m.–10:00 p.m.
Friday: 10:00 a.m.–10:00 p.m.
Saturday: 9:00 a.m.–10:00 p.m.
Sunday: 9:00 a.m.–5:00 p.m.

Shifts may include opening or closing responsibilities. Consistent weekend availability is required.

Professional Standards

Team members are expected to:

Arrive on time and ready to work
Maintain a polished and professional appearance
Wear the approved Second Wind uniform or dress code
Protect guest confidentiality
Avoid discussing private client information in public areas
Use professional language and maintain a positive demeanor
Follow all workplace safety, sanitation, emergency, and security procedures
Represent Second Wind IV Therapy professionally while inside Mohegan Sun

Physical Requirements

This position may require:

Sitting or standing for extended periods
Frequent use of a computer, tablet, telephone, and payment system
Moving throughout the lounge to assist guests and staff
Reaching, bending, and lifting supplies weighing up to approximately 25 pounds
Maintaining an organized reception and retail area throughout the shift

Reasonable accommodations may be made for qualified individuals with disabilities.

Why Join Second Wind?

Work in a new luxury wellness concept inside Mohegan Sun
Be part of a growing business from its opening stages
Develop experience in wellness, hospitality, customer service, and medical-office operations
Receive training on our services, technology, and guest-service standards
Work in a polished, team-oriented environment
Opportunities may become available for increased hours and responsibilities as the business grows

Application Instructions

Please submit your résumé along with a brief statement explaining why your experience would make you a strong fit for a luxury wellness and hospitality environment.

Applicants should specifically include their availability on Thursdays, Fridays, Saturdays, Sundays, evenings, and holidays.

Second Wind IV Therapy is an equal opportunity employer. Employment decisions are made without regard to legally protected characteristics and are based on qualifications, performance, business needs, and the ability to fulfill the essential responsibilities of the position.

Pay: $20.00 - $24.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in waterford, ct

Front Desk Concierge – Luxury Wellness Lounge @ Mohegan Sun

Night Auditor

Front Desk/ Office Clerk

Front Desk Agent

Front Desk Sales & Office Operations Associate (Full-Time or Part-Time)

Front Desk Receptionist

Spa Front Desk Concierge Mandara Spa Mohegan Sun

Front Desk Associate

Medical Receptionist / Front Desk

Concierge

FLEX GUEST SERVICE REPRESENTATIVE I NGIS

Front Desk Team Member

Guest Service Agent

Front Desk Receptionist/Billing

Front Desk Gym Staff

Front Desk Dental Receptionist

Medical Receptionist / Front Desk

Guest Service Agent

Welcome Center-Front Desk Staff

Concierge

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