Top 21 Technical support occupations Jobs in Waterloo, Ia

IT Technician
Furniture Mart USA —Cedar Falls, IA
- $22 an hour
- Full-time
- System design
- Mid-level
- Trade school
Quick Apply
Application Support Analyst II (Back Office Credit Union)
Jack Henry —Cedar Falls, IA
- $48,350 - $72,450 a year
- Extended hours
- Remote
- Research
- Mid-level
- 2 years
Application Support Analyst II
Jack Henry —Cedar Falls, IA
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
Software Support Representative (ACH and Wires)
Jack Henry —Cedar Falls, IA
- Weekends as needed
- Remote
- Research
- Mid-level
- 1 year
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Waterloo, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Cedar Falls, IA
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
Systems Administrator I
Locknet Managed IT —Waterloo, IA
- Full-time
- Computer Science
- 2 years
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
EMR Analyst and Trainer
Cedar Valley Medical Specialists PC —Waterloo, IA
- Full-time
- Mid-level
- Clinic
- Continuous improvement
- Health insurance
- Dental insurance

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TTEC —Iowa
Current Health insurance license in your state of residence. Whether it's getting answers for customers quickly, consulting on health-related products with…
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Banking Technical Support Representative
Jack Henry —Cedar Falls, IA
Monitors incoming phone calls and/or case assignment queue and resolves in accordance with Service Level Standards (SLS). Associate or bachelor’s degree.
$42,000 - $53,000 a year
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Proteam Solutions Inc. —Columbus, OH
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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
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IT Technician

Furniture Mart USA -
Cedar Falls, IA

Quick Apply

Job Details

Full-time
$22 an hour

Qualifications

Email customer support
Phone communication
Client interaction via phone calls

Full Job Description

Since 1976, Furniture Mart USA has been more than just a furniture retailer, it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. If you're passionate about helping others transform their house into a home, you’ll feel right at home here too.

Join Furniture Mart USA and be part of a fast-paced, ever-evolving business. We value outgoing, ambitious individuals who want to make an impact and grow their careers. If you're looking to take your career to the next level, Furniture Mart USA is where your future begins.

Our mission is simple: Transform houses into homes, employees into family, and customers into friends. If you share our vision and values, we invite you to join our team.

Starting Wage: $22/hour

Summary:

Grow with our team as an IT Technician at the Furniture Mart! This is an exciting opportunity for a self-motivated individual to start a career within IT. Make a difference by providing daily IT support to our internal users.

Full-Time: Monday-Friday 9AM - 6PM
Understanding and implementing designs from technical drawings.
Interacting with contractors and customers using verbal and written communication.
Creating technical reports for other IT staff, product documentation and other records.
Preparing cost estimates for management.
Inspecting electrical components during and after the product installation.
Testing electronics for problems and proposing solutions.
Creating accurate project specifications for IT systems.
Designing engineering experiments for IT systems.
Finishing projects on time and within budget for IT systems.
Communicating with clients and coworkers about analysis results.
Install application and operating system software on PC’s and servers.
Install and maintain both physical and virtual server environments consisting of Windows, Linux and AIX operating systems.
Maintain and upgrade telephone systems & software.
Administer email and anti-virus systems.
Monitor software licenses and procedures to ensure compliance.
Troubleshoot at the physical level of the network.
Coordinate and/or perform additions and changes to network hardware, such as routers, switches and wireless.

Requirements/Qualifications:

Problem-solving: This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee.
Patience: Often the clients don't understand what is happening with their system and may not describe it properly. Patience will benefit the IT Tech in understanding the problem and working toward a solution.
Communication: Communicating with clients, clearly stating the situation, following through with emails and phone calls and sharing resolutions will make the process flow smoothly.
Endurance: Because IT Technicians can work long hours with complicated projects, the ability to stay focused on the objective is key. IT Techs may also be involved in the relocation of servers, hardware and peripherals that are important to the operation of the business.
At least a one-year certification from college or technical school OR three to six months related experience and/or training; OR equivalent combination of education and experience

Furniture Mart USA is an Equal Opportunity Employer

Quick Apply

Refine Your Search

technical support occupations jobs in waterloo, ia

IT Technician

Application Support Analyst II (Back Office Credit Union)

Application Support Analyst II

Software Support Representative (ACH and Wires)

Seasonal, Operations Technical Specialist (Part Time)

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Systems Administrator I

EMR Analyst and Trainer

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