Top 104 Call center representative Jobs in Wauconda, Il

Email Support | Robot Parts Specialist
TEKsystems —Hoffman Estates, IL
- $22 - $25 an hour
- Temporary
- Pass drug screening
- Research
- Office
- Commuter assistance
- Health savings account
Quick Apply
1d
Customer Service Representative
Ortho Molecular Products —Barrington, IL
- $19 - $24 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Windows
- Health savings account
- Paid holidays
6d
Contact (Call) Center Representative
Consumers Credit Union, Illinois —Lake Forest, IL
- $16.67 - $25.01 an hour
- Full-time
- Hybrid work
- Hospitality
- Spanish
- Computer literacy
- Disability insurance
- Dental insurance
Inside Sales Representative
Bath Concepts —Libertyville, IL
- $40,000 - $90,000 a year
- Full-time
- In-person
- Entry level
- Paid training
- Paid holidays
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Robotic Parts Support Coordinator CSR
TEKsystems —Schaumburg, IL
- $22 - $25 an hour
- Temporary
- Pass drug screening
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
1d
Customer Sales Representative
Redo Cabinets —Wood Dale, IL
- $20 - $23 an hour
- Full-time
- Mid-level
- Office
- In-person
- Paid holidays
- Health insurance
Quick Apply
5d
Customer Service Representative
Rust-Oleum —Vernon Hills, IL
- $23 - $25 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Call Center Representative
Gold Rush Gaming —Hoffman Estates, IL
- Part-time
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
Future Hires Customer Care
I-CAR —Hoffman Estates, IL
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Customer Service Representative
GUARANTEE TRUST LIFE INS CO —Glenview, IL
- $26 - $27 an hour
- Full-time
- Microsoft Word
- Spanish
- Office
- Profit sharing
- Health savings account
Implementation Specialist I / Client Onboarding
ADP —Schaumburg, IL
- $15.00 - $28.94 an hour
- Overtime
- Hybrid work
- Spanish
- Writing skills
- No experience needed
- Wellness program
- Disability insurance
Inbound Call Center Representative
Great Lakes Credit Union —Chicago, IL
- $20.48 - $30.73 an hour
- Full-time
- 1 year
- Leadership
- Entry level
- Paid holidays
- Disability insurance
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Customer Service Representative - Food Services Call Center, Part-time, Rotating
Northwestern Memorial Healthcare —Woodstock, IL
- $17.25 - $23.29 an hour
- Part-time
- Microsoft Word
- Background check
- Writing skills
- Tuition reimbursement
- 401(k) matching
Quick Apply
Customer & Client Service / Office Assistant
American Molecular Laboratories Inc —Vernon Hills, IL
- $15 - $20 an hour
- Full-time
- Spanish
- Computer literacy
- English
- 401(k)
- Paid time off
Quick Apply
Technical Support Representative
AMETEK, Inc. —Waukegan, IL
- $40,000 - $50,000 a year
- Mid-level
- Office
- Organizational skills
- Health savings account
- Paid holidays
6d
Support Technician - Tier 1
HP Tuners LLC —Buffalo Grove, IL
- $50,000 - $55,000 a year
- Computer literacy
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
12d
Member Care Representative - Inbound Call Center
Alliant Credit Union —Chicago, IL
- $22 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Utility Project Support Specialist (Field Based)
ERM Group —Rolling Meadows, IL
- $28 - $35 an hour
- Part-time
- High school diploma or GED
- Travel
- Communication skills
- Disability insurance
- Health insurance
Customer Service Agent
Jss Enterprises Inc —Bloomingdale, IL
- $21 - $24 an hour
- Weekends as needed
- Hybrid work
- High school diploma or GED
- Computer skills
- Associate's degree
- 401(k)
- Work from home
Quick Apply
14d
Customer Service Rep 1
Snap-on Inc —Lincolnshire, IL
- $20 - $25 an hour
- Full-time
- High school diploma or GED
- Experience equivalent to degree accepted
- In-person

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Email Support | Robot Parts Specialist

TEKsystems -
Hoffman Estates, IL

Quick Apply

Job Details

Temporary | Temp-to-hire
$22 - $25 an hour
1 day ago

Benefits

Commuter assistance
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer returns handling

Full Job Description

Parts Customer Service Representative (Robotics Aftermarket Parts)

Location: Hoffman Estates, IL

Pay: $24-25/hr

Are you a customer-focused professional who thrives in a fast-paced environment and enjoys solving problems? Join a leading global automation and robotics organization supporting some of the world's most recognized manufacturers. This role serves as a key point of contact for customers purchasing aftermarket spare and replacement parts for industrial robotic systems.

This is an excellent opportunity to build a long-term career with a growing organization known for internal advancement opportunities, strong benefits, and employee development.

Communication Environment

This is a high-volume customer service role requiring strong organizational and communication skills.

Typical workload includes:

Approximately 100 emails per day
Approximately 10 to 15 phone calls per day
Heavy use of email and chat communication
Phone calls take priority, though email is the primary communication channel

Position Overview

The Parts Customer Service Representative is responsible for facilitating efficient communication between customers and the robotics customer service team regarding aftermarket parts purchases. This role supports customers by providing technical information, pricing, availability, delivery timelines, and order processing assistance.

The majority of work is conducted through email, chat, and phone communication, with regular onsite attendance required at the Rochester Hills, Michigan location.

Schedule

First 6 Months (Training Period)

Monday through Friday
8:00 AM to 5:00 PM

After Training (Approx. 6 Months)

Monday through Friday
9:00 AM to 6:00 PM
Up to 5 hours of overtime available and expected weekly

Shift Bidding Opportunities (After 9 Months)

Employees may bid for alternate schedules including:

7:00 AM to 4:00 PM
8:00 AM to 5:00 PM

Employees may also remain on the 9:00 AM to 6:00 PM schedule.

Schedules are typically developed 3 to 4 months in advance, allowing employees to effectively plan personal commitments.

On-Call Rotation

After approximately 9 months, employees will participate in a rotating remote on-call support schedule.

What to Expect:

Approximately 4 weeks per year on rotation
Remote work during assigned on-call weeks
Monday through Monday coverage
Typical schedule: 7:00 AM to 4:00 PM
Average workload: 50 to 55 hours per week during on-call periods
Includes paid on-call compensation

Daily Responsibilities

Customer Support & Order Management

Identify customer needs and product requirements
Research and verify part numbers
Confirm inventory availability and delivery schedules
Prepare and provide customer quotations
Enter and process customer orders
Track orders through fulfillment
Follow up regarding deliveries and invoices
Process returns, warranty claims, and customer credits
Provide order status updates

Customer Communication

Deliver professional, responsive customer service
Handle inbound and outbound customer inquiries
Respond promptly to callback requests
Communicate critical information clearly and accurately
Follow established call center procedures
Maintain a positive and customer-focused approach

Cross-Functional Collaboration

Work closely with Finance, Purchasing, Inventory Planning, Logistics, Sales, Service, Technical Support, Training, Inventory Control, Traffic, and Warehousing teams
Gather technical information to help customers identify the correct replacement parts
Support teammates and provide backup coverage as needed

Qualifications

Successful candidates will have:

Strong customer service experience
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Experience working with order processing and customer inquiries
Ability to interpret technical parts manuals and documentation
Strong attention to detail and problem-solving skills
Proficiency with Microsoft Office and business systems

Experience supporting industrial, manufacturing, automotive, technical, or parts-related customers is a plus.

Why Join Us?

Excellent career growth and internal advancement opportunities
Many employees move into other departments and specialized roles
Outstanding benefits package available upon hire
Generous PTO offerings
Flexible scheduling opportunities as tenure increases
Opportunity to support major manufacturing and automotive customers
Stable, growing business with ongoing hiring due to expansion and internal promotions

Additional Requirements

Pre-employment 5-panel drug screening required
7-year bg check required

Job Type & Location

This is a Contract to Hire position based out of Hoffman Estates, IL.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hoffman Estates,IL.

Application Deadline

This position is anticipated to close on Aug 20, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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Parts Customer Service Representative (Robotics Aftermarket Parts)

Communication Environment

Position Overview

Schedule

First 6 Months (Training Period)

After Training (Approx. 6 Months)

Shift Bidding Opportunities (After 9 Months)

On-Call Rotation

Daily Responsibilities

Customer Support & Order Management

Customer Communication

Cross-Functional Collaboration

Qualifications

Why Join Us?

Additional Requirements

About TEKsystems

About TEKsystems and TEKsystems Global Services