Top 19 Bilingual customer service associate Jobs in Waukee, Ia

Fraud Specialist
SHAZAM —Des Moines, IA
- $20.00 - $24.50 an hour
- Full-time
- Remote
- Bilingual
- US work authorization
- Typing
- Paid parental leave
- Health savings account
11d
Bilingual Customer Service Representative
WATERCRESS FINANCIAL GROUP LLC —West Des Moines, IA
- From $23 an hour
- Full-time
- Hybrid work
Quick Apply
Member Advocate (multiple openings)
ClaimDOC —West Des Moines, IA
- 8 hour shift
- Bilingual
- Computer literacy
- No experience needed
- Paid holidays
- Health insurance
Member Advocate
S&S Employment Partners —West Des Moines, IA
- $18 - $20 an hour
- Overtime
- Bilingual
- Computer literacy
- Windows
Bilingual Customer Service Representative
Mom's Meals —Des Moines, IA
- From $18 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Computer literacy
- 401(k)
- Paid time off
Quick Apply
Bilingual Call Center Representative - PHC Administrative Office
Primary Health Care Inc —Des Moines, IA
- $17.00 - $25.50 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Continuing education credits
- Health savings account
Quick Apply
6d
Pro Customer Service/Sales
Home Depot —West Des Moines, IA
- Entry level
- Commercial
Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group, Inc. —United States
- $38,000 - $47,000 a year
- Full-time
- Remote
- Background check
- English
- Microsoft Office
- Paid training
- Paid holidays
Quick Apply

Discover related jobs

Based on your search for bilingual customer service associate jobs.

Client Servicing Specialist
Merkle Retirement Planning —Grimes, IA
Answer client requests and questions via phone calls, emails, and in-person interactions. Willingness to take additional licensing requirements - Health and…
$50,000 - $62,000 a year
Quick Apply
Customer Service Rep
Culligan Ultrapure, Inc —Adel, IA
Provide day-to-day customer service operations, including assisting customers, answering incoming calls, scheduling service appointments and route deliveries…
$18 an hour
Quick Apply
6d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply
Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for bilingual customer service associate in waukee, ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer service associate jobs near waukee, ia

Fraud Analyst jobs in Des Moines, IA

Bilingual Call Center Representative jobs in Des Moines, IA

Customer Service Representative jobs in West Des Moines, IA

Bilingual Customer Service Associate jobs in Des Moines, IA

Health Insurance Agent jobs in Houston, TX

Insurance Agent jobs in Indiana

Leasing Agent jobs in West Palm Beach, FL

Patent Agent jobs in New Jersey

Insurance Agent jobs in Kenosha, WI

Insurance Agent jobs in Frederick, MD

Entry Level Insurance jobs in Austin, TX

Insurance Agent jobs in Salem, OR

Fraud Analyst jobs in Hollywood, FL

Fraud Analyst jobs in Minneapolis, MN

Healthcare Analyst jobs in Connecticut

Fraud Analyst jobs in Whippany, NJ

Fraud Analyst jobs in Claremore, OK

Entry Level Business Analyst jobs in California

Bilingual Call Center Representative jobs in Cleveland, OH

Ssm Health Patient Access Representative jobs in Wisconsin

Fraud Specialist

SHAZAM -
Des Moines, IA

Apply Now

Job Details

Full-time
$20.00 - $24.50 an hour
11 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Phone communication
Typing
Productivity software
Client interaction via phone calls

Full Job Description

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.

And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.

What we’re looking for:

SHAZAM is looking for a Fraud Specialist to join our team. In this role, you will work as a call center professional to help identify and reduce fraud to protect cardholder accounts and minimize financial risks to our financial institutions. This position is remote and starts at $20.00/hour plus shift differential.

What shifts are available:

1st Shift: Sunday - Thursday, 9am - 6pm

What you'll do:

Receive incoming and initiate outbound calls to cardholders to verify suspicious debit card activity.
Acquire a comprehensive understanding of fraud case management through our fraud detection system.
Identify emerging fraud trends and assist in the mitigation of fraudulent transaction activity.
Demonstrate professional and respectful interaction with internal and external customers.

What you need:

Experience in banking, financial services, or fraud detection is helpful but not required.
Demonstrated reliability and dependability in a metrics-driven environment.
Ability to work in a fast-paced inbound and outbound call center environment with a positive and professional attitude.
Must be passionate about contributing to an organization focused on continuously improving and reaching goals.
Experience in using Microsoft Office.
Ability to multi-task by using multiple computer screens and talking-and-typing while on the phone with cardholders and financial institutions.

What’s in it for you:

Monthly incentive pay, with an annual employee bonus program.
Pay differential for bilingual individuals.
Supportive, collaborative, inclusive, and diverse workforce.
Career learning, development, and growth opportunities.
Culture of respect and dignity, teamwork, honesty, and integrity.
Excellent benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible spending and health savings accounts
- Life insurance and short- and long-term disability provided at no cost
- Time away from work – PTO, VTO, paid parental leave, and company holidays
- Educational assistance
- Professional Certification Bonus program

Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.

SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.

1st Shift: Sunday - Thursday, 9am - 6pm

Apply Now

Refine Your Search

bilingual customer service associate jobs in waukee, ia

Fraud Specialist

Bilingual Customer Service Representative

Member Advocate (multiple openings)

Member Advocate

Bilingual Customer Service Representative

Bilingual Call Center Representative - PHC Administrative Office

Pro Customer Service/Sales

Insurance Service Agent - Ukrainian & Russian Speaker

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for bilingual customer service associate in waukee, ia

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected