Top 574 Clinical support staff Jobs in Waukee, Ia

Patient Services Representative
Des Moines University —Des Moines, IA
- $23.77 - $24.73 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
- Health insurance
- Tuition reimbursement
10d
Patient Services Specialist (Full-Time)
The Iowa Clinic —West Des Moines, IA
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Profit sharing
- Wellness program
Experience Specialist/Receptionist: Lakeview OB/GYN
UnityPoint Health —West Des Moines, IA
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
8d
Clinic Registration Specialist (Financial Advocate) - Outpatient Therapy-Waukee
UnityPoint Health —Waukee, IA
- Full-time
- Microsoft Outlook
- Customer service
- High school diploma or GED
- Paid holidays
- Disability insurance
4d
Patient Services Representative PRN
Des Moines University —West Des Moines, IA
- PRN
- HIPAA
- Administrative experience
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Cath Lab Patient Care Tech FT Evenings
MercyOne —Des Moines, IA
- Full-time
- Vital signs
- Hospital
- 16+ years old
12d
Principal Care Management (PCM) Care Coordinator
MTC Care —Des Moines, IA
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Administrative Coordinator - Emergency Department
MercyOne —Des Moines, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Front Office Coordinator
Des Moines Orthopaedic Surgeons —Norwalk, IA
- Full-time
- Current TB test
- High school diploma or GED
- Clinic
- Profit sharing
- Paid holidays
3d
EHR Clinical Consultant
Iowa Primary Care Association —Des Moines, IA
- $82,000 - $88,000 a year
- Full-time
- Nursing
- Microsoft Outlook
- 5 years
- Paid parental leave
- Health insurance
Quick Apply
Clinical Research Assistant
Iowa Diabetes —West Des Moines, IA
- $19 - $25 an hour
- Full-time
- Background check
- CPR Certification
- Vital signs
- Health savings account
- Disability insurance
Quick Apply
4d
Experience Specialist/Receptionist - Methodist OB/GYN
UnityPoint Health —Des Moines, IA
- Full-time
- Bilingual
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
2d
Service Desk Technician II
The Iowa Clinic —West Des Moines, IA
- Full-time
- Clinic experience
- Mid-level
- Windows
- Profit sharing
- Wellness program
Patient Care Tech FT Days Neurology Trauma
MercyOne —Des Moines, IA
- 12 hour shift
- Vital signs
- Hospital
- Neurology
Director-Women and Newborn Care
UnityPoint Health —Des Moines, IA
- Full-time
- Nursing
- Surgery
- RN License
- Paid holidays
- Disability insurance
3d
Speech Language Pathologist
BALANCE AUTISM —Clive, IA
- 8 hour shift
- Background check
- Basic math
- Mid-level
- 403(b) matching
- Loan repayment program
Quick Apply
12d
Clinical Registered Dietitian
Campbell Street —Des Moines, IA
- Full-time
- Skilled nursing facility
- Mid-level
- In-person
Quick Apply
6d
Clinical Director of Behavioral Health Services
Children & Families of Iowa —Des Moines, IA
- Full-time
- Outpatient experience
- Master's degree
- Children
Quick Apply
Licensed Master Social Worker (LMSW or LISW)
Precision Psychiatry —West Des Moines, IA
- Contract
- Private practice
- Psychiatry
- Mid-level
Quick Apply
Director, Surgery - FT Days (Monday - Friday); no on-call or weekends
Dallas County Hospital and Family Medicine Clinics —Perry, IA
- From $92,081.60 a year
- Full-time
- Nursing
- Surgery
- RN License
- Wellness program
- Health savings account
Quick Apply

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Patient Services Representative

Des Moines University -
Des Moines, IA

Apply Now

Job Details

Full-time
$23.77 - $24.73 an hour
10 days ago

Benefits

Health insurance
Tuition reimbursement
Paid time off
Professional development assistance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job no: 493034
Work type: FT
Location: Des Moines
Categories: Staff

At Des Moines University Medicine and Health Sciences you will make a meaningful contribution to the dynamic future of medicine and health sciences. The Patient Services Representative (PSR) serves as a key member of the clinic team, delivering exceptional customer service and supporting patients throughout their care journey. This role helps ensure a positive patient experience while supporting efficient clinic operations and continuity of care.

What you’ll do:

Patient Experience & Customer Service

Serve as the first point of contact for patients, visitors, students, and callers by providing professional, courteous, and compassionate customer service; answer and direct calls, respond to questions or concerns, and maintain a welcoming, organized reception area.

Scheduling & Patient Access

Maintain provider schedules by scheduling, rescheduling, and coordinating appointments, follow-up visits, and wellness exams to optimize patient access and clinic efficiency.
Register patients, maintain demographic information, verify insurance eligibility and benefits, obtain referrals and prior authorizations, and ensure required forms and documentation are completed and accurately maintained in the EHR.

Check-In, Check-Out & Revenue Cycle Support

Complete patient check-in and check-out processes, collect and reconcile patient payments, prepare deposits, and assist with insurance follow-up activities and patient billing inquiries.

Administrative & Clinical Support

Prepare clinic schedules and visit documentation; manage medical records, referrals, and outside documentation; maintain accurate records in the EHR; and provide administrative support to providers, students, and clinic staff.

Teamwork & Organizational Responsibilities

Collaborate with providers, students, leadership, and team members; maintain HIPAA compliance and patient confidentiality; participate in required training and meetings; support process improvements; and perform other duties as assigned.

What we are looking for:

High school diploma or equivalent required.
Associate degree or post-secondary education in healthcare, business, or a related field preferred.
One year of customer service or administrative experience required.
Exceptional customer service, communication, and interpersonal skills with a patient-centered approach, professionalism, and confidentiality.
Strong organizational skills, attention to detail, and the ability to effectively manage multiple priorities while using Microsoft Office and EHR systems.
Commitment to and alignment with DMU’s mission and values.

To see the full job description go to Position Description at the bottom of this posting.

Pay Rate: $23.77 per hour to start, increasing to $24.73 per hour after 6 months.

Total Rewards:

Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution toward the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit www.dmu.edu/employment to learn more about our benefits.

DMU is proud to offer employees generous benefits and perks, paid time off, free use of wellness facilities and a host of employee engagement and recognition programs throughout the year.

About:

Founded in 1898, Des Moines University Medicine and Health Sciences is a premier medical and health sciences institution comprising three colleges — the College of Osteopathic Medicine, the College of Podiatric Medicine and Surgery and the College of Health Sciences. DMU offers graduate-level professional degree programs in anatomy, biomedical sciences, health care administration, medical science, occupational therapy, osteopathic medicine, physical therapy, physician assistant studies, podiatric medicine and public health.

Located in West Des Moines, part of Iowa’s capital metro, DMU provides a collaborative, student-centered academic environment. Our students consistently exceed national benchmarks in board exam performance, certification pass rates and medical residency match outcomes. Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals.

It is an exciting time to join DMU. Our 88-acre campus in West Des Moines brings the entire academic community together in one collaborative, future-focused environment, while the Des Moines University Clinic serves patients within the DMU32 Health and Business Complex in downtown Des Moines. Our state-of-the-art campus features technology-rich, flexible learning environments that support innovative teaching and connect faculty and students across all of our programs. Modern research facilities include a vibrant open-concept laboratory that fosters collaboration, accelerates discovery and empowers faculty and students to advance the health sciences.

DMU enhances our community’s quality of life by educating outstanding health professionals and leaders, providing expert and compassionate patient care, serving the community in diverse ways and contributing to the vitality of central Iowa.

At DMU, you will make a meaningful contribution to the dynamic future of medicine and health sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle.

Required Documents:

Resume, cover letter and contact information for three professional references required at time of online submission. Apply at www.dmu.edu/employment.

Department: Physical Therapy

Status: Non-Exempt

Des Moines University Medicine and Health Sciences is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, ethnicity, creed, religion, age, disability, sex, gender, gender identity, sexual orientation, pregnancy, veteran status, genetic information and other characteristics protected by law (“protected class”). We encourage applications from individuals from underrepresented groups.

POSITION DESCRIPTION

Advertised: 06 Aug 2026 Central Daylight Time
Applications close:Open Until Filled

Apply Now

Refine Your Search

clinical support staff jobs in waukee, ia

Patient Services Representative

Patient Services Specialist (Full-Time)

Experience Specialist/Receptionist: Lakeview OB/GYN

Clinic Registration Specialist (Financial Advocate) - Outpatient Therapy-Waukee

Patient Services Representative PRN

Cath Lab Patient Care Tech FT Evenings

Principal Care Management (PCM) Care Coordinator

Administrative Coordinator - Emergency Department

Front Office Coordinator

EHR Clinical Consultant

Clinical Research Assistant

Experience Specialist/Receptionist - Methodist OB/GYN

Service Desk Technician II

Patient Care Tech FT Days Neurology Trauma

Director-Women and Newborn Care

Speech Language Pathologist

Clinical Registered Dietitian

Clinical Director of Behavioral Health Services

Licensed Master Social Worker (LMSW or LISW)

Director, Surgery - FT Days (Monday - Friday); no on-call or weekends

I want to receive the latest job alert for clinical support staff in waukee, ia

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