Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
The Hawker (also known as Hawking) is a high-energy, guest-facing role responsible for selling and serving beverages at satellite bars, mobile service carts, and pop-up service points throughout the venue during live events. This position is designed to maximize speed of service, increase per-cap sales, and enhance the guest experience by bringing beverage service directly to the crowd during peak volume periods.
Hawkers may operate from fixed satellite bars or work the crowd with mobile beverage carts, moving efficiently within assigned areas to serve guests quickly and responsibly.
KEY RESPONSIBILITIES
- Operate satellite bars, pop-up bars, and mobile beverage carts during events
- Navigate assigned venue areas while working the crowd to proactively sell beverages
- Prepare and serve beer, wine, and limited cocktails according to venue standards
- Provide fast, friendly, and engaging guest service in a high-volume environment
- Handle cashless POS transactions accurately and efficiently while mobile
- Maintain proper ID checks and ensure responsible alcohol service at all times
- Monitor and restock beverages, ice, and supplies on carts or satellite bars as needed
- Keep carts, satellite bar areas, and surrounding service zones clean, organized, and compliant with health and safety standards
- Communicate with bar leads and management regarding inventory needs, guest issues, or crowd flow concerns
WHAT THIS PERSON WILL BRING
Qualifications
- Must be at least 21 years of age
- Previous bartending, barback, concessions, or guest service experience preferred
- Ability to work in a fast-paced, high-volume live entertainment environment
- Strong communication and customer service skills
- Comfortable standing for long periods and lifting up to 20 lbs
- Ability to navigate crowds and work efficiently in tight spaces
- IPACT/Responsible Beverage Service certification (or ability to obtain prior to first shift)
SCHEDULING AND AVAILABILITY
- Event-based, part-time position
- Some Evenings, weekends, and holidays required
- Shifts aligned with concert and event schedules
PHYSICAL DEMANDS/WORKING ENVIROMENT
- Loud, crowded, and fast-moving environment
- Standing and walking for extended periods
- Ability to move quickly between service areas
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
