Top 1197 Customer service/data entry Jobs in Wayne, Pa

Patient Support Specialist
Kelly Services —Horsham, PA
- $39 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
9d
Customer Support & Data Specialist - eCommerce
Wallquest, Inc. —Wayne, PA
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Special Education Teacher
Elwyn —Elwyn, PA
- $52,175 - $103,563 a year
- Monday to Friday
- Classroom
- Clean driving record
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Vendor Relations Coordinator
A Taste of Your Town, LLC —Broomall, PA
- $40,000 - $50,000 a year
- Weekends as needed
- Google Workspace
- Customer service
- Research
Quick Apply
Logistics Assistant
M & S MOVING INC, DBA: MS MOVING & STORAGE —Palmyra, NJ
- From $19 an hour
- Full-time
- Spanish
- Inventory management
- English
- Paid time off
Quick Apply
Direct Support Professional (DSP)
Elwyn —Elwyn, PA
- $16.83 - $17.83 an hour
- Full-time
- Serving
- Clean driving record
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Event Sales Representative - Greater Philadelphia and South Jersey
Window Nation —Pennsauken, NJ
- $18 an hour
- Weekends only
- Bilingual
- Background check
- Hospitality
- Paid training
- Mileage reimbursement
Quick Apply
Lab Pack Technician/Specialist
Eldredge, Inc. —West Chester, PA
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Case Setup Specialist (Data Entry & Quality Review)
Vertical Screen Inc. —Warminster, PA
- $15 an hour
- Overtime
- Background check
- Pass drug screening
- Office
- Paid training
- Paid holidays
Legal Assistant/Receptionist (Bilingual English and Spanish)
Hogan and Vandenberg, LLC —Wilmington, DE
- $38,000 - $44,000 a year
- Full-time
- Bilingual
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Lube Technician AN3135- Doylestown
Valvoline Instant Oil Change —Doylestown, PA
- $17 - $18 an hour
- Ability to lift 50 pounds
- Team management
- Entry level
- Health insurance
- Dental insurance
Payroll Specialist
Main Line Commercial Pools, Inc. —King of Prussia, PA
- $60,000 - $70,000 a year
- Extended hours
- Employment & labor law
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Kitchen Design Administration - Exton, PA
Century Cabinetry —Exton, PA
- Up to $60,000 a year
- Full-time
- Computer literacy
- Office
- In-person
- Paid holidays
- Dental insurance
Quick Apply
Pharmacy Technician with Parata Experience
AidRx LLC —Huntingdon Valley, PA
- $20 - $24 an hour
- Full-time
- Bilingual
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Phlebotomy - Phlebotomist Floater - 1st Shift
TalentBurst, Inc. —Abington, PA
- $19.85 - $21.80 an hour
- Contract
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Credentialing Specialist
Therapy Source, Inc. —Plymouth Meeting, PA
- From $17 an hour
- Full-time
- Customer service
- Data entry
- Experience equivalent to degree accepted
Quick Apply
Pharmacy Technician/Data Entry
PDC Pharmacy —Norristown, PA
- Email
- 21 years or older
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Systems Technician TS/SCI with Polygraph
General Dynamics Information Technology —King of Prussia, PA
- $64,230 - $85,100 a year
- Up to 50% travel
- 5 years
- Office
- Paid time off
- 401(k) matching
Call Center Appointment Setter- no cold calling- $30 hour potential
Porter Family Exteriors —Media, PA
- Up to $30 an hour
- Full-time
- Heavy lifting
- Mid-level
- 2 years
- Health insurance
- Paid time off
Quick Apply
1d
Finance Associate
Mission Kids Child Advocacy Center —Plymouth Meeting, PA
- $53,000 - $65,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Research
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for customer service/data entry in wayne, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service/data entry jobs near wayne, pa

Sales Representative jobs in Pennsauken, NJ

Direct Support Professional jobs in Elwyn, PA

Laboratory Technician jobs in West Chester, PA

Legal Receptionist jobs in Wilmington, DE

Data Entry Clerk jobs in Warminster, PA

Phlebotomist jobs in Abington, PA

Data Entry Clerk jobs in Norristown, PA

Pharmacy Technician jobs in Huntingdon Valley, PA

Payroll Specialist jobs in King Of Prussia, PA

First Year Associate Attorney jobs in New York, NY

Finance Associate jobs in Westlake, OH

Finance Associate jobs in Albany, NY

Finance Associate jobs in San Francisco, CA

Retail Stock Associate jobs in New York, NY

Finance Associate jobs in Stamford, CT

Jp Morgan Client Service Associate jobs in Chicago, IL

Appointment Generator jobs in California

Appointment Generator jobs in Houston, TX

Remote Scheduling Appointment jobs in Massachusetts

Appointment Generator jobs in Timonium, MD

Patient Support Specialist

Kelly Services -
Horsham, PA

Quick Apply

Job Details

Full-time
$39 an hour
9 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Work from home
Vision insurance
Retirement plan
Paid sick time

Qualifications

Customer communication
Incident Escalation
Bachelor's degree
Legal compliance
Escalation handling

Full Job Description

We are seeking a compassionate and detail-oriented Patient Support Specialist to join the MyCARVYKTI Call Center team. This role is critical in supporting patients throughout their treatment journey by managing casework, coordinating logistics, and ensuring compliance with program standards.

Pay: $39 per hour

Key Responsibilities
Case Management & Call Center Operations

Serve as the point person on patient cases and perform day-to-day call center activities including patient enrollment, eligibility checks, travel/logistics arrangements, and incidental reimbursement.
Manage inbound/outbound calls and respond to inquiries from patients, caregivers, and treatment centers regarding support services.
Maintain accurate case records in Salesforce and Box.
Prioritize cases based on urgency and escalate appeals/exceptions to Gold/Navy Supervisors.
Collaborate with third-party vendors (Atlas and Connective) for travel, eligibility, and reimbursement support.

Compliance & Operational Excellence

Manage cases in accordance with SOPs and control documents.
Follow all SOPs, Work Instructions, and Call Guide protocols including caller verification, consent collection, and use of approved language.
Handle PHI with strict adherence to compliance standards.
Submit Adverse Events within 24 hours.
Use feedback from call monitoring and audits to improve performance.

Customer Service Excellence

Provide accurate and thorough program details to set expectations.
Communicate clearly and empathetically throughout the patient journey.
Send relevant program communications/resources.
Build rapport and trust with customers.
Use active listening and probing to resolve inquiries and generate insights.

Training & Team Support

Complete onboarding training before engaging with patients/caregivers/treatment centers.
Participate in ongoing education and identify training needs.
Complete Salesforce and SUMMIT training modules as required.
Model PSS responsibilities and support new team members through shadowing.

Treatment Center Engagement

Manage relationships with assigned treatment centers including onboarding, re-education, annual reviews, and ongoing collaboration.
Establish and document “ways of working” including distance policies and required interactions.
File policies and deviations per SOP with supervisor notification.

Program Insights & Data Collection

Submit 3–5 monthly entries to the Customer Insight Google Doc Form.
Share insights and recommendations with leadership.
Assist with treatment center data reviews to ensure no patient is missed.
Participate in QBR data collection and team meetings.

Requirements

Have an Bachelor's degree
A minimum of 3 years of relevant experience is required; pharmaceutical/medical call center experience is preferred.
Deep understanding of program rules and control documents.
Strong empathy and communication skills.
Excellent organizational and prioritization abilities.
Ability to assess urgency and escalate appropriately.
Calm and compassionate demeanor in high-pressure situations.
Willingness to seek supervisor guidance when SOPs are unclear.
Ability to route questions to appropriate leadership team members.
Provide customer testimonials as requested.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Opportunity is calling.

Ready for a contact center job that offers freedom and flexibility, and truly values your skills? We thought so. We’re KellyConnect®-and wherever life takes you, we have great contact center opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Quick Apply

Refine Your Search

customer service/data entry jobs in wayne, pa

Patient Support Specialist

Customer Support & Data Specialist - eCommerce

Special Education Teacher

Vendor Relations Coordinator

Logistics Assistant

Direct Support Professional (DSP)

Event Sales Representative - Greater Philadelphia and South Jersey

Lab Pack Technician/Specialist

Case Setup Specialist (Data Entry & Quality Review)

Legal Assistant/Receptionist (Bilingual English and Spanish)

Lube Technician AN3135- Doylestown

Payroll Specialist

Kitchen Design Administration - Exton, PA

Pharmacy Technician with Parata Experience

Phlebotomy - Phlebotomist Floater - 1st Shift

Credentialing Specialist

Pharmacy Technician/Data Entry

Systems Technician TS/SCI with Polygraph

Call Center Appointment Setter- no cold calling- $30 hour potential

Finance Associate

I want to receive the latest job alert for customer service/data entry in wayne, pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected