About SSR Oklahoma
SSR Oklahoma is a locally owned small business specializing in custom letter jackets for students across Oklahoma. We partner with schools, coaches, students, and families to celebrate achievements through high-quality custom apparel and exceptional customer service.
As a growing small business, we're looking for someone who enjoys variety, takes initiative, and is excited to contribute in many different ways. No two days are exactly alike, and we're looking for someone who thrives in a fast-paced, hands-on environment.
Position Summary
We are seeking a proactive, organized, and customer-focused Operations & Marketing Coordinator to support the day-to-day operations of our business. This position combines marketing, customer service, office administration, scheduling, and order management. The ideal candidate enjoys solving problems, staying organized, and helping customers while supporting the growth of a small business.
This role requires someone who is comfortable wearing many hats, managing multiple priorities, and working independently while maintaining a positive, team-oriented attitude.
Essential Responsibilities
Marketing & Communications
- Design and distribute marketing emails using Mailchimp or similar platforms
- Create promotional materials including flyers, order forms, social media graphics, and marketing collateral using Canva or similar software
- Maintain consistent branding across all marketing materials
- Assist with website updates and digital content
- Help develop creative marketing ideas to increase brand awareness and customer engagement
Customer Service & Sales Support
- Serve as a friendly point of contact for students, parents, coaches, and school representatives
- Respond to customer inquiries regarding products, pricing, orders, fittings, and deliveries
- Assist with sales support and follow-up communications
- Build positive relationships with schools and repeat customers
Administrative & Office Support
- Maintain organized customer files and digital records
- Enter customer orders accurately into company databases
- Process customer orders from beginning to completion
- Track order status, inventory, and deliveries
- Maintain accurate databases and customer information
- Assist with general office administration and organization
- Perform a variety of administrative tasks as business needs arise
Scheduling & Event Coordination
- Schedule school fittings and customer appointments
- Coordinate calendars using Google Calendar
- Prepare materials needed for appointments and school visits
- Communicate with schools regarding scheduling, order deadlines, and events
- Occasionally travel with the owner to school appointments and fitting events
Desired Qualifications
We're looking for someone who is:
- Adaptable and willing to assist with a variety of tasks
- A strong problem solver who enjoys finding solutions
- Comfortable working in a small-office, entrepreneurial environment
- Self-motivated and able to work independently
- Organized with exceptional attention to detail
- Positive, dependable, and customer-focused
- Able to manage multiple priorities simultaneously
- Interested in sports, school activities, or sales
- Comfortable learning new technology
- Considers themselves tech-savvy
Preferred Experience & Skills
Experience with:
- Canva (required)
- Mailchimp or similar email marketing platforms
- Google Workspace (Docs, Sheets, Calendar)
- Microsoft Office applications
- Customer service and/or sales
- Administrative or office support
- Order entry and order processing
- Database management
- Scheduling appointments and calendar management
- Working with schools, students, parents, coaches, or educational organizations
- Small business operations
- Basic website editing
Education & Experience
- High school diploma or equivalent required
- Associate's or Bachelor's degree preferred but not required
- One to three years of administrative, customer service, marketing, or office support experience preferred
- Equivalent combinations of education and experience will be considered
Schedule & Compensation
- Part-time (30 hours per week)
- Monday-Friday
- Flexible daytime schedule
- $20-$25/hour, based on experience
- Opportunities for increased responsibilities and future compensation growth
Why You'll Love Working Here
- Variety—every day is different
- Flexible daytime schedule
- Opportunity to make a meaningful impact on a growing local business
- Work directly with the owner and help shape the future of the company
- Build relationships with schools and families across Oklahoma
To Apply
Please send your resume along with a brief introduction explaining why you'd be a great fit for this role to: [email protected]
Bonus: Include a sample marketing flyer, social media graphic, or email campaign you've created.
Pay: $20.00 - $25.00 per hour
Application Question(s):
- Describe your experience creating marketing emails using Mailchimp or another email marketing platform.
- What design software (Canva, Adobe Express, etc.) have you used to create flyers or promotional materials?
- Tell us about your experience managing customer orders, databases, or scheduling appointments.
- This position supports a small, one-person business. How comfortable are you working independently and managing your own workload?
Ability to Commute:
- Norman, OK 73069 (Required)
Work Location: In person
