Top 656 Member services representative Jobs in Webster, Ny

Customer Service Representative I - Rochester, NY
Maximus —Rochester, NY
- $17.00 - $19.50 an hour
- Word processing
- Research
- Office
- Paid holidays
- Disability insurance
5d
Physician Support Representative
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Full-time
- Mid-level
- Outpatient experience
- Administrative experience
1d
Patient Access Associate
University of Rochester —Rochester, NY
- $19.15 - $25.85 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
8d
Family Navigator
FLACRA —Clifton Springs, NY
- $17.50 - $18.50 an hour
- Weekends as needed
- 18 years or older
- Inpatient
- Mid-level
- Flexible schedule
Quick Apply
Lead Registered Nurse - Webster Location
St. Ann's Community —Webster, NY
- $77,000 - $87,000 a year
- Weekends as needed
- Nursing
- RN License
- Mid-level
- Health savings account
- Dental insurance
Quick Apply
Sales Leader – Merchant Services & POS Solutions
POS Upgrades —Rochester, NY
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid training
- Paid holidays
Quick Apply
HVAC Technician I
Oxford Services LLC —Rochester, NY
- $25 - $30 an hour
- 8 hour shift
- Background check
- Management
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Category Manager
Palmer Food Service —Rochester, NY
- $65,000 - $83,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Operations Supervisor - Transportation (Supply Chain/Logistics)
Penske Truck Leasing and Logistics —Rochester, NY
- $62,353.20 - $74,500.00 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Reach Truck Operator- Mid-Shift
Palmer Food Service —Rochester, NY
- $18 - $19 an hour
- Full-time
- Maintenance
- English
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
14d
Experienced Tow Truck Driver Great Benefits! ( Non-CDL)
Wilbert's U-Pull it of Williamson —Williamson, NY
- From $22.50 an hour
- Full-time
- Customer service
- Mid-level
- Forklift
- Fuel card
- Health savings account
Quick Apply
CDL A Delivery Driver
Palmer Food Service —Rochester, NY
- $25 - $28 an hour
- Full-time
- Bar
- Writing skills
- English
- Profit sharing
- Paid holidays
Quick Apply
Deaf IGNITE Mobile Advocate for Domestic Violence Center
Willow Domestic Violence Center —Rochester, NY
- $22 - $23 an hour
- Weekends as needed
- Background check
- Public speaking
- English
- Health insurance
- Dental insurance
Quick Apply
5d
Tow Truck Dispatcher
Wilbert's U-Pull it of Williamson —Williamson, NY
- $18.75 - $25.75 an hour
- Weekends as needed
- Basic math
- Mid-level
- High school diploma or GED
- Fuel card
- Health savings account
Quick Apply
Commercial Electrical Foreman
Nash Electrical Services —Rochester, NY
- $40 - $50 an hour
- Full-time
- 7 years
- Management
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Journeyman Electrician - Rochester, NY
QE Solar —Rochester, NY
- $45 - $55 an hour
- Full-time
- CPR Certification
- Construction site
- 11+ years
- Health savings account
- Disability insurance
Quick Apply
Commercial Electrical Foreman
Nash Electrical Services —Webster, NY
- $40 - $50 an hour
- Full-time
- 7 years
- Management
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Appliance Install/ Repair Technician- Rochester
Palmer Food Service —Rochester, NY
- $20 - $25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Sanitation
- Profit sharing
- Paid holidays
Quick Apply
New York Life Accelerated Path to Management Program
New York Life —Victor, NY
- $60,405.80 - $285,000.00 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
In-Home Sales Representative
Renuity —Rochester, NY
- $200,000 - $300,000 a year
- Full-time
- Customer service
- Entry level
- Paid time off
- 401(k) matching
Quick Apply

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member services representative jobs near webster, ny

Customer Service Representative I - Rochester, NY

Maximus -
Rochester, NY

Apply Now

Job Details

$17.00 - $19.50 an hour
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

Computer operation
Presentation software
Word processing
High school diploma or GED

Full Job Description

Essential Duties and Responsibilities:

Coordinate and process intake referrals received via incoming calls, voicemail, email, or other designated channels.
Respond to inquiries, provide general program information, and refer clients or providers to appropriate agencies or resources in accordance with established guidelines.
Perform initial eligibility screening for services using defined criteria and procedures.
Review and screen applications and supporting documentation for completeness and accuracy.
Enter, update, and maintain application, intake, and case information in applicable databases and systems.
Research, verify, and document information by accessing approved internal or external systems, including government agency systems as applicable.
Contact customers or providers to obtain missing or incomplete information related to applications or documentation.
Coordinate with internal staff or field resources, including site visit personnel, to collect and verify required information or results.
Assist customers in accessing services aligning with specific program objectives including educational and vocational training, medical support, childcare, transportation, mental health services, legal aid and related needs
Determine urgency and sensitivity of incoming matters and route or escalate appropriately.
Support outreach and engagement activities by assisting customers through defined phases of the application, enrollment, or service process.
Conduct face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices
Assist clients with the enrollment/transfer/disenrollment process
Interface and maintain professional and positive relationships with HRA/LDSS county staff and clients
Assist Call Center Operations and other departments as determined by project management to meet business needs
Regular member of a processing unit within the Outreach department:

EEU

Data Entry

Manual Notices

Conduct shadowing / training activities with new hires
Works in assigned special projects
Maintain Certified Application Counselor CAC active certification
Conduct Certified Application Counselor (CAC) tasks in select counties
Maintain updated knowledge of the New York Medicaid Choice Project
Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
Perform other duties as assigned by Management

Minimum Requirements

High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
Prior work experience in customer service, data entry and/or data processing
Experience working with MS office applications (Excel, PowerPoint & Word)

Preferred Requirements

Some college or college degree
Experience with New York Medicaid
2+ years of experience in customer service or related position
Follows established guidelines and directions while maintaining a proactive approach to meeting objectives and deadlines.
Effectively manages multiple tasks and priorities under pressure, ensuring high-quality outcomes in a fast-paced environment.

Home Office Requirements for 1 to 2 weeks of remote training

Candidates must have their own laptop/computer equipment with Windows 11 Operating System or MacOS 13 Ventura or higher.
Private and secure workspace
Reliable high-speed internet service
Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds

Maximus Required Computer Operating System

Windows11 or MacOS Catalina (10.15), MacOS Big Sur (11), MacOS (up to 12.5) or newer.
For HP Users, Maximus requires removal of SMode

Maximus restricts smartphone and low performing computer platforms (such as chromebooks) from accessing Amazon WorkSpaces (AWS).

#NYMC #NYMCCSR #LI-Onsite

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected].

Minimum Salary

$

17.00

Maximum Salary

$

19.50

Apply Now

Refine Your Search

member services representative jobs in webster, ny

Customer Service Representative I - Rochester, NY

Physician Support Representative

Patient Access Associate

Family Navigator

Lead Registered Nurse - Webster Location

Sales Leader – Merchant Services & POS Solutions

HVAC Technician I

Category Manager

Operations Supervisor - Transportation (Supply Chain/Logistics)

Reach Truck Operator- Mid-Shift

Experienced Tow Truck Driver Great Benefits! ( Non-CDL)

CDL A Delivery Driver

Deaf IGNITE Mobile Advocate for Domestic Violence Center

Tow Truck Dispatcher

Commercial Electrical Foreman

Journeyman Electrician - Rochester, NY

Commercial Electrical Foreman

Appliance Install/ Repair Technician- Rochester

New York Life Accelerated Path to Management Program

In-Home Sales Representative

I want to receive the latest job alert for member services representative in webster, ny

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