Top 37 Program manager Jobs in Weed, Ca

Customer Programs Support Lead
Leidos —California
- $65,650 - $118,675 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Residential
Manager, Housing Navigation
Independent Living Systems —Yreka, CA
- $76,128.00 - $89,440.26 a year
- Full-time
- CPR Certification
- 5 years
- BLS Certification
Quick Apply
Cloud Engineer – Senior Cloud Program Manager
Glint Tech Solutions LLC —California
- Remote
- Management
- DevOps
- Agile
Quick Apply
Program Coordinator
California Health Collaborative —Dunsmuir, CA
- $28 an hour
- Full-time
- Public speaking
- Mid-level
- Driver's License
Quick Apply
Program Coordinator
Shasta Cascade Health Centers —Mount Shasta, CA
- $25 - $31 an hour
- Full-time
- Management
- Experience working with individuals with disabilities
- Ability to walk for extended periods
Quick Apply
2d
Director, Financial Aid
College of the Siskiyous —Weed, CA
- $8,341 - $139,410 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Current TB test
- Paid holidays
- Health insurance
Short-Term Assistant Director, Student Housing
College of the Siskiyous —Weed, CA
- $29.54 an hour
- Part-time
- School experience
- Microsoft Excel
- Microsoft Outlook
Assistant Director, Student Housing
College of the Siskiyous —Weed, CA
- $5,121 - $66,143 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Current TB test
- Paid holidays
- Health insurance
3d
Clinical Services Site Supervisor
County of Siskiyou —Yreka, CA
- $93,021.60 - $118,792.43 a year
- Full-time
- LMFT
- Nursing
- RN License
14d
Director of Behavioral Health Services Divison
County of Siskiyou —Yreka, CA
- $127,180.83 - $162,417.17 a year
- Full-time
- LMFT
- Nursing
- Doctoral degree
14d
Program Coordinator, Wildfire Mitigation
CORE Community Organized Relief Effort —Yreka, CA
- $28.64 an hour
- Full-time
- Background check
- Mid-level
- Microsoft Office
Quick Apply
2d
Program Coordinator - Home Assessment
CORE Community Organized Relief Effort —Yreka, CA
- $28.64 an hour
- Temporary
- Mid-level
- Microsoft Office
- Presentation skills
Quick Apply
2d
Principal Broadband Consultant / Program Manager
CTC Technology & Energy —United States
- $85,000 - $150,000 a year
- Full-time
- Remote
- Background check
- Research
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Surgical Program Manager NSQIP and MBSAQIP
Registry Partners —United States
- Weekends as needed
- Remote
- Nursing
- Surgery
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Family Medicine Medical Director Utilization Management
Amerihealth Caritas —United States
- Weekends as needed
- Hybrid work
- Medicine
- Physical & Rehabilitation Medicine
- 3 years
- Paid holidays
- Health insurance
Manager Supply Chain Programs 2
Northrop Grumman —United States
- $146,600 - $219,800 a year
- Overtime
- 3 years
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
Inpatient Medical Coding Quality Auditor
Pena4 Inc. —United States
- $80,000 - $90,000 a year
- 8 hour shift
- Remote
- 5 years
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply
4d

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Customer Programs Support Lead

Leidos -
California

Apply Now

Job Details

Full-time
$65,650 - $118,675 a year

Qualifications

Customer communication
Email customer support
Microsoft Outlook
Team supervision
Spreadsheets
Caseload management
Managing clients in a customer support role
Supervising experience
Document review
Microsoft Teams
Customer support
CRM system proficiency
Cross-functional communication

Full Job Description

Description

The Customer Programs Support Lead will support Sacramento Municipal Utility District (SMUD) customer programs by coordinating day-to-day application/rebate processing, customer communications, CRM updates, reporting, quality control, and escalation support. This role will serve as the working lead for Customer Programs Support Specialists and will help ensure that customer inquiries, program applications, follow-ups, reminders, surveys, and reporting tasks are completed accurately, consistently, and in alignment with SMUD-approved program rules and procedures.

This role requires a strong customer service mindset and the ability to represent SMUD and Leidos professionally, accurately, and consistently in all interactions with customers, contractors, CCA clients, and internal stakeholders. Over time, this role may also support direct coordination with SMUD stakeholders and CCA clients, requiring strong professional judgment and the ability to represent Leidos effectively in client-facing discussions.

Core responsibilities

Serve as the working lead for the Customer Programs Support team.
Provide day-to-day guidance, training, QA review, and escalation support for Customer Programs Support Specialists as program rules, tools, and processes evolve.
Coordinate daily workloads across application review, rebate processing, customer emails, reminders, surveys, and reporting tasks.
Review and quality-check customer program applications, rebate documentation, and customer communications.
Support escalated customer/program inquiries and coordinate with SMUD staff on exceptions, policy questions, or complex cases.
Maintain accurate records in Salesforce, CRM systems, shared trackers, or other SMUD-approved tools.
Help document standard operating procedures, workflows, templates, FAQs, and team guidance.
Monitor aging items, incomplete applications, customer follow-ups, and program service levels.
Prepare or support weekly/monthly reporting, dashboards, status updates, and program performance summaries.
Identify process improvements related to intake, application review, customer communication, CRM workflows, reporting, and quality control.
Support customer surveys, reminder campaigns, batch communications, and program outreach follow-up.
Coordinate with Leidos program management and SMUD points of contact to ensure smooth service delivery.
Represent SMUD’s customer-focused brand by providing clear, timely, accurate, and professional communication with customers, contractors, CCA clients, SMUD staff, and internal Leidos team members.
Participate in SMUD and CCA client coordination meetings as needed, representing Leidos professionally and helping communicate team status, open items, risks, and process improvement opportunities.

Required qualifications

Bachelor’s degree and 4+ years of relevant experience, or equivalent combination of education and experience in customer support, program administration, rebate/incentive processing, case management, utility programs, energy programs, or similar operational support.
1+ year of experience serving as a team lead, senior specialist, trainer, QA reviewer, or escalation point.
Experience reviewing applications, forms, supporting documentation, customer records, or eligibility requirements.
Strong written communication skills, especially for customer emails and internal status updates.
Experience using CRM, case management, ticketing, or workflow systems; Salesforce experience preferred.
Strong attention to detail and ability to follow program rules, procedures, and documentation requirements.
Proficiency with Microsoft Excel, Outlook, Teams, and SharePoint or similar tools.
Ability to manage multiple priorities, track open items, and follow through on deadlines.
Ability to work professionally with utility/client staff, customers, vendors, and internal team members.
Demonstrated customer service mindset with the ability to communicate professionally, protect the client’s brand, and provide accurate support in a public-facing or client-facing environment.
Ability to participate in client-facing discussions with professionalism, sound judgment, and clear communication.
Ability to work Pacific Time business hours.

Preferred qualifications

Experience supporting utility, energy efficiency, electrification, EV, low-income, residential, or commercial customer programs.
Experience with rebate, incentive, grant, or claims processing.
Salesforce or similar CRM experience.
Experience creating SOPs, training materials, templates, or process documentation.
Experience supporting reports, dashboards, surveys, or program performance metrics.
Familiarity with customer choice aggregation, community energy, municipal utilities, or public-sector customer programs.

What this person needs to be good at

This person needs to be the “calm center” of the operation. They do not need to be a high-level strategist, but they do need to be organized, professional, detail-oriented, and able to keep the Specialists moving. They should be able to say, “Here is what is pending, here is what is aging, here is what needs SMUD input, here are the common customer issues, and here is where the process can improve.” Autonomy and leadership are key.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

June 18, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $65,650.00 - $118,675.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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program manager jobs in weed, ca

Customer Programs Support Lead

Manager, Housing Navigation

Cloud Engineer – Senior Cloud Program Manager

Program Coordinator

Program Coordinator

Director, Financial Aid

Short-Term Assistant Director, Student Housing

Assistant Director, Student Housing

Clinical Services Site Supervisor

Director of Behavioral Health Services Divison

Program Coordinator, Wildfire Mitigation

Program Coordinator - Home Assessment

Principal Broadband Consultant / Program Manager

Surgical Program Manager NSQIP and MBSAQIP

Family Medicine Medical Director Utilization Management

Manager Supply Chain Programs 2

Inpatient Medical Coding Quality Auditor

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