Dog Handler
Wags is looking for a full-time pet care professional with experience in dog day cares and other pet care services to join our team. The ideal candidate must have experience in animal care, pet care, as a dog handler, dog walker or pet sitter, and have customer service experience. The right person will be able to quickly get to know our pack, our policies and procedures, and be able to put their personal passion for pet care to work in a fantastic work environment. We have a strong culture of safety, kindness and compassion towards our dogs and other staff.
We need motivated, experienced staff to work in the pack, If you are friendly and engaging, with great communication skills and are willing to learn how we run our successful business, we would love to meet you!
We love hiring people who have taken classes in the Animal Care Program at North Shore Community College, and similar programs.
What does the job include? And what makes us different?
- We supervise off-leash play, proactively managing the pack energy, and calmly interrupting inappropriate play. We strive for a calm, kind environment - harsh corrections are not used, with dogs or co-workers. We avoid scuffles and escalations into bigger scuffles by paying attention and stopping problems before they start.
- We work with varying sizes, temperaments, and energy levels of dogs, while maintaining our postive reinforcement philosophy and maintaining a positive experience for everyone on a daily basis
- We maintain a clean and safe environment for dogs and humans. Everyone shares in the daily cleaning routines of vacuuming and mopping the facility, cleaning crates, surfaces, etc.
- We promptly pick up of dog waste (running to beat those poop eaters!) and clean up accidents inside quickly.
- We interact with dog owners primarily on the phone and via email, providing exceptional customer service.
- We use a reservations software program to track dog's schedules, so we are comfortable using a computer and can learn a new software program.
- We sell the top dog foods, treats and toys, we use the cash register to complete sales transactions accurately.
- We dress appropriately for the weather - we have a big outdoor play yard so when it's snowing, we're outside, when it's sunny, we are outside. Even when it's rainy, we run outside for potty breaks.
- We recognize signs of injury and illness and notify owners promptly and appropriately. Knowledge of pet first aid and CPR is helpful.
Other things that are important to us:
- We tolerate noise and dirt, and show patience and kindness to each other and to the dogs.
- We are strong, and can lift 50 pounds or more.
- We are brave and jump in to interrupt scuffles without hesitation.
- We can stand for our entire shift and can run and chase dogs when needed.
- We are able to see and hear adequately to respond to subtle visual and audible cues of dog behaviors.
- We require a valid driver's license and you must have consistent access to a reliable vehicle.
- We are kind, we have tons of positive energy and we are open minded and willing to learn!
- Comfortable working in a structured, fast-moving environment while maintaining composure
- We are observant with the ability to notice details, patterns, or operational issues and communicate them appropriately
Your passion for enriching dogs' lives is a perfect blend with your customer service skills to to continue our tradition of providing exceptional services to our amazing customers.
If you are looking to work in an environment where you can be with kind, hard working people and great dogs, apply today!
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Why do you want to work with dogs?
Experience:
- Pet care: 1 year (Preferred)
- Animal care: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
