Top 125 Service manager Jobs in Wentzville, Mo

Guest Services and Operations Manager
City of Wentzville —Wentzville, MO
- $84,171 - $88,981 a year
- Full-time
- CPR Certification
- Software troubleshooting
- 5 years
- Paid holidays
- Disability insurance
1d
Service Manager
Central Power Systems & Services —Saint Peters, MO
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Health insurance
Quick Apply
6d
Manager of Clinical Services (RN)
St. Croix Hospice —Wentzville, MO
- Full-time
- Nursing
- RN License
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
8d
Dietary Manager
Confidential —St. Louis, MO
- From $40,000 a year
- Urgently hiring
- Mid-level
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Part Sales Manager – Part Time
AutoZone —Manchester, MO
- Overtime
- ASE Certification
- Spanish
- Merchandising
- Flexible schedule
9d
Lead Retail Customer Service Associate
FedEx Office —Ellisville, MO
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
8d
Mortgage Loan Services Manager
Busey Bank —Creve Coeur, MO
- $75,000 - $115,000 a year
- Full-time
- 5 years
- Data analysis skills
- Office
- Profit sharing
- Wellness program
Quick Apply
Guest Services Leader
Pilot Company —Warrenton, MO
- $15.70 - $23.33 an hour
- Weekends as needed
- Background check
- Military encouraged
- Computer skills
- Health insurance
- Dental insurance
Service Manager
Telle Tire & Auto Service Inc —Cottleville, MO
- $75,000 a year
- Full-time
- ASE Certification
- Clean driving record
- Ability to walk for extended periods
Quick Apply
Service Center Manager
Express Care —Saint Peters, MO
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Health insurance
- Dental insurance
Service Manager
Allied Universal —St. Louis, MO
- $58,000 a year
- Overtime
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
HOUSEKEEPING SERVICE MANAGER
ESFM —Chesterfield, MO
- $65,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Commuter assistance
- Paid parental leave
Quick Apply
7d
Service Supervisor
Tesla —Chesterfield, MO
- Overtime
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
I.T. Digital Workplace & Service Desk Manager
Hussmann Corporation —Bridgeton, MO
- Full-time
- Bachelor's degree
- Senior level
- Leadership
- Health savings account
- Health insurance
Fire Service Manager (Suppression Department)
Thompson Safety, LLC —St. Louis, MO
- $75,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
Quick Apply
1d
North America Service Delivery Manager
BUNGE —Chesterfield, MO
- 5 years
- Writing skills
- English
- Paid holidays
- Health insurance
Event Production Service Delivery Manager
AVI-SPL —St. Louis, MO
- Full-time
- Clean driving record
- 5 years
- Office
Field Service Supervisor
Leonardo DRS —Bridgeton, MO
- $79,919 - $103,895 a year
- Full-time
- Up to 50% travel
- Customer service
- Engineering
- Paid parental leave
- Health savings account
Experienced Automotive Service Manager
Midas - Legacy Golden Touch —Wentzville, MO
- $1,000 - $2,000 a week
- Full-time
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Manager
Hobby Lobby —Saint Peters, MO
- $20.15 - $21.15 an hour
- Full-time
- Computer literacy
- Team management
- Computer skills
- Paid holidays
- Disability insurance

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Guest Services and Operations Manager

City of Wentzville -
Wentzville, MO

Apply Now

Job Details

Full-time
$84,171 - $88,981 a year
1 day ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
Life insurance

Qualifications

CPR Certification
Customer communication
Staff supervision
Team supervision
Recreation center experience
Driver's License
First Aid Certification
Task prioritization
Community relationship building

Full Job Description

The City is seeking an experienced, proactive Guest Services & Operations Manager to oversee front-desk staffing, guest experiences, marketing strategies, and administrative operations across our recreation facilities. This full-time supervisory role exercises independent judgment to optimize facility operations, drive pass sales, manage revenue streams, and build a high-performing customer service team.

Key Responsibilities

Operational Management: Oversee day-to-day front desk operations, facility reservations, room setups, and digital/tech equipment troubleshooting across multiple sites. Establish short- and long-term operational goals, standard operating procedures, and safety protocols.
Team Leadership & Development: Recruit, hire, train, schedule, coach, and evaluate guest services personnel. Foster a supportive, high-performance work environment focused on exceptional customer care and accessibility.
Guest Experience & Quality Control: Address customer inquiries and complaints promptly. Monitor feedback, surveys, and operational data to continually improve service delivery and facility reputation.
Financial & Budgetary Oversight: Assist in developing and managing the annual operating budget, revenue forecasts, and capital budget. Track expenditures, manage pass sales programs, and handle administrative reporting.
Marketing & Communications: Collaborate on marketing campaigns, digital messaging, promotional materials, and pass sales initiatives to boost facility utilization and community engagement.
Executive & Community Support: Prepare staff reports, represent the department in inter-agency meetings and committees, and provide high-level assistance to the Parks and Recreation Director.

The City of Wentzville is committed to being an employer of choice, offering prosperous and meaningful career opportunities and flexibility. The City offers excellent benefits, including health, vision, dental, employer-paid life insurance, long-term disability, a retirement pension, 13 paid holidays, five personal days, vacation time, sick time, tuition reimbursement, an employee assistance program, a discounted recreation center membership and much more.

Click to see the full Job Description.

This job posting will remain open until a sufficient number of qualified applicants are received.

Job Qualifications – Education, experience, and training that are required or desirable in order to eﬀectively perform the job at the time of hire. An equivalent combination of education, training, and experience will be considered. Additional requirements and/or substitutions may be requested and require the approval of HR.

Bachelorʼs degree in Recreation, Sports Management, Public or Business Administration, or related field required.
- Additional experience in the field may be considered in lieu of a degree.
Minimum of five years of progressively responsible experience in recreation management required.
- Additional job-related advanced degrees or certifications may be considered in lieu of experience.
Prior supervisory experience required.
First Aid and CPR certification required.
Certified Park and Recreation Professional (CPRP) certification preferred.
Valid driver's license required.

Knowledge, Skills, and Abilities – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with this position.

Knowledge and thorough understanding of administrative principles and practices, including goal setting, program development, implementation and evaluation, and project management.
Expert knowledge of customer service principles, guest engagement strategies, and membership administration.
Expert knowledge of principles and practices of employee supervision, including work planning, assignment review and evaluation, and the training of staﬀ in work procedures.
Working knowledge of recreation management software, operational technology systems, and business applications supporting guest services.
Functional knowledge of organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of a recreation facility.
Knowledge of adult learning principles, coaching techniques, customer service training, conflict resolution, and de-escalation strategies.
Ability to lead, monitor, and supervise employees to achieve goals that contribute to individual and organizational success.
Ability to make quality decisions that impact the team and direction of project work.
Ability to develop goals and plans to prioritize, organize, and accomplish work for self and others, as well as concentrate on multiple tasks simultaneously.
Ability to provide exceptional service to internal and external customers.
Ability to analyze operational, financial, membership, and guest service data to improve organizational performance and customer satisfaction.
Ability to manage and monitor division operations and services and implement procedural changes as needed to improve workflow and productivity.
Ability to communicate eﬀectively and professionally with supervisors, subordinates, co-workers, and customers by telephone, in writing, and in person.
Ability to work both independently and collaboratively in a team environment.
Ability to use good judgment and think quickly and rationally in diﬀicult or stressful situations.
Proficiency in use of basic business software (word processing, spreadsheets, email, presentations) and basic oﬀice equipment.
Regular attendance is a necessary and essential job duty. Job requires being reliable, responsible and dependable.

Apply Now

Refine Your Search

service manager jobs in wentzville, mo

Guest Services and Operations Manager

Service Manager

Manager of Clinical Services (RN)

Dietary Manager

Part Sales Manager – Part Time

Lead Retail Customer Service Associate

Mortgage Loan Services Manager

Guest Services Leader

Service Manager

Service Center Manager

Service Manager

HOUSEKEEPING SERVICE MANAGER

Service Supervisor

I.T. Digital Workplace & Service Desk Manager

Fire Service Manager (Suppression Department)

North America Service Delivery Manager

Event Production Service Delivery Manager

Field Service Supervisor

Experienced Automotive Service Manager

Customer Service Manager

I want to receive the latest job alert for service manager in wentzville, mo

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