Top 1107 Member services representative Jobs in West Allis Wi

Appointment Services Representative
The Medical College of Wisconsin, Inc. —Milwaukee, WI
- Full-time
- Hybrid work
- High school diploma or GED
- Typing
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
7d
Board Certified Behavior Analyst (BCBA)
InBloom Autism Services —Pewaukee, WI
- $72,000 - $90,000 a year
- Full-time
- Background check
- Applied behavior analysis
- HIPAA
- Paid training
- Continuing education credits
Quick Apply
12d
Assistant Store Manager
Community Choice Financial Family of Brands —West Allis, WI
- $16.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
1d
Workers Compensation Claims Representative
Wisconsin Municipal Mutual Insurance Company —Wisconsin
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Residential
- Health savings account
- Health insurance
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Travel PCU Stepdown RN
Fusion Medical Staffing —Brookfield, WI
- $1,716 - $1,826 a week
- Travel nursing
- Acute care
- Nursing
- RN License
- Disability insurance
- Health insurance
7d
Solar Inside Field Service Engineer
Ingeteam —Milwaukee, WI
- 8 hour shift
- Mid-level
- Microsoft Office
- 3 years
- Health insurance
- Dental insurance
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Solar Field Service Engineer
Ingeteam —Milwaukee, WI
- 8 hour shift
- Hybrid work
- Mid-level
- Microsoft Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Inside Sales and Customer Service Representative
YES Equipment & Services —Milwaukee, WI
- $55,000 - $65,000 a year
- Full-time
- Business development experience
- In-person
- Marketing
- Disability insurance
- Health insurance
Quick Apply
Direct Loan Representative, Full-Time (West Milwaukee)
Guardian Credit Union —Milwaukee, WI
- Full-time
- Mid-level
- Office
- 3 years
Member Service Representative II, Full Time (Oak Creek)
Guardian Credit Union —Oak Creek, WI
- Full-time
- Office
- High school diploma or GED
- Typing
Condominium Manager
Mike & Mike's Management —New Berlin, WI
- $50,000 - $58,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- 401(k)
Quick Apply
Travel House Supervisor RN
Fusion Medical Staffing —Milwaukee, WI
- Full-time
- Nursing
- RN License
- PALS Certification
- Disability insurance
- Health insurance
7d
Direct Loan Representative, Full-Time (West Milwaukee)
GUARDIAN CREDIT UNION —Milwaukee, WI
- Full-time
- Mid-level
- Office
- 3 years
Farmer
Hunger Task Force —Franklin, WI
- $37,000 - $55,000 a year
- Full-time
- Background check
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Dog Daycare Enrichment Specialist
Central Bark Doggy Day Care —Milwaukee, WI
- $13 - $14 an hour
- Part-time
- 18 years or older
- Computer literacy
- Windows
- Paid training
- On-the-job training
Quick Apply
Equipment Operator
Village of Pewaukee —Pewaukee, WI
- $26 - $30 an hour
- Overtime
- CDL B
- Background check
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Floating Lead Member Service Representative, Full-Time (Waukesha)
Guardian Credit Union —Waukesha, WI
- Full-time
- Management
- Mid-level
- Office
Program Attorney - Legal Service Department
UMOS —Milwaukee, WI
- $67,969 - $88,272 a year
- Full-time
- Bilingual
- Spanish
- English
- Health savings account
- AD&D insurance
Line Haul Driver
Saia LTL Freight —Franklin, WI
- $0.75 - $0.84 per mile
- Weekends as needed
- Clean driving record
- Hazmat Endorsement
- Customer service
- Paid training
- Employee stock purchase plan
Quick Apply
Forklift Mechanic - Field
Wolter, Inc. —Brookfield, WI
- Full-time
- Clean driving record
- Mechanic experience
- Customer service
- Health insurance
- Dental insurance
Quick Apply

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Appointment Services Representative

The Medical College of Wisconsin, Inc. -
Milwaukee, WI

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
403(b)
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Summary

Services Froedtert & Medical College of Wisconsin patients in any way possible, particularly with regards to patient registration and scheduling to ensure a quality experience. Tasks are completed for several specialties and a large group of physicians (typically 60 or more) across the many locations of our clinical enterprise following detailed protocols and enterprise scheduling tools. Help patients schedule with the right physician at a time and location most convenient for them and complete full registration and insurance coverage set up to help ensure proper payment for services rendered.

Hybrid position: 95% Remote, 5% Onsite, must live in Metro Milwaukee, WI area.

Primary Responsibilities

Schedules, cancels and reschedules appointments via phone for multiple specialties and locations including providing directions, instructions and other information regarding appointments.
Triages calls to determine caller needs and provide excellent customer service, doing whatever possible to meet patient needs. Responds to inquiries and/or routes calls, messages and requests to appropriate individuals or areas.
Encourages patients to sign up for MyChart and the Froedtert & MCW App to help manage their healthcare electronically and steps them through the process to get activated on these online tools.
Completes full registration including setting up insurance coverage for new patients and verification of registration and coverage information for established patients. Runs electronic eligibility to verify coverage information and ensures the insurance is accepted by our physician groups. Completes MSP questionnaires with Medicare patients.
Works through referral queues, faxes, email, and other correspondence following detailed guidelines to schedule patient appointments, create referrals, track completion and communicate back to referring physicians if unable to schedule. If patient’s insurance is not in our network, refers patients to community clinics or to physicians within their network as appropriate.
Manages web appointment requests for assigned team.
Checks e-mails and Epic InBasket regularly throughout the day to keep up to date with any changes and receives information on patients who need to be scheduled.
Develops understanding of Froedtert & Medical College of Wisconsin clinic locations and the locations of its affiliate facilities, including directions to and within associated buildings in order to give appropriate directions to patients.
Follows detailed protocols and enterprise scheduling tools to ensure accuracy of all appointment scheduling, registration and information given to callers.
Anticipates customer needs and resolves problems to ensure a positive customer experience. Employs sound judgment to ensure the best possible public relations.

Knowledge – Skills – Abilities

Customer Service – Apply principles of customer service to identify customer needs and provide high quality services
Computer Skills – Strong computer skills and ability to type at least 20wpm
Medical Terminology – Knowledge of medical terminology extremely helpful.
Insurance – Knowledge of insurance terminology and plans preferable in order to accurately verify and register in system.
Communication skills – Ability to listen carefully and clearly convey information both verbally and written.
Organizational Skills – Organize resources in order to quickly retrieve needed information.

Qualifications

Minimum Required Education: High School Diploma

Minimum Required Experience: 1 year experience

Preferred Experience: Call center experience, EPIC experience, and/or customer service experience.

#LI-RT1

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Why MCW?

Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
403B Retirement Package
Competitive Vacation and Paid Holidays offered
Tuition Reimbursement
Paid Parental Leave
Employee & Family Assistance Program (EFAP)
Pet Insurance
On campus Fitness Facility, offering onsite classes
Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview

For a full list of positions see: MCW Careers

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

Quick Apply

Refine Your Search

member services representative jobs in west allis wi

Appointment Services Representative

Board Certified Behavior Analyst (BCBA)

Assistant Store Manager

Workers Compensation Claims Representative

Travel PCU Stepdown RN

Solar Inside Field Service Engineer

Solar Field Service Engineer

Inside Sales and Customer Service Representative

Direct Loan Representative, Full-Time (West Milwaukee)

Member Service Representative II, Full Time (Oak Creek)

Condominium Manager

Travel House Supervisor RN

Direct Loan Representative, Full-Time (West Milwaukee)

Farmer

Dog Daycare Enrichment Specialist

Equipment Operator

Floating Lead Member Service Representative, Full-Time (Waukesha)

Program Attorney - Legal Service Department

Line Haul Driver

Forklift Mechanic - Field

I want to receive the latest job alert for member services representative in west allis wi

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Summary

Primary Responsibilities

Knowledge – Skills – Abilities

Qualifications

Physical Requirements

Work Environment

Sensory Acuity

Why MCW?

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

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