Top 6755 Product support Jobs in West Chester, Oh

Product Support Specialist - Scripting
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Warehouse Associate
AFC Industries —West Chester, OH
- $20 - $22 an hour
- Full-time
- Computer literacy
- ERP systems
- Forklift
- Health insurance
- Dental insurance
Health, Safety, & Environmental Engineer
Kao Corporation —Cincinnati, OH
- $80,000 - $105,000 a year
- Office
- 3 years
- Continuous improvement
- Health insurance
- 401(k) matching
CMM Programmer (PC-DMIS)
K&K Precision —Mason, OH
- From $35 an hour
- Overtime
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
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6d
Account Manager (Industrial Water Treatment)
C&S Chemicals, Inc. —Cincinnati, OH
- Full-time
- 5 years
- Mid-level
- Office
- Health insurance
- Dental insurance
Manufacturing Quote Engineer
METALEX MANUFACTURING INC —Cincinnati, OH
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Technical Writer
The Dupps Company —Germantown, OH
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Health savings account
- Paid holidays
Quick Apply
Senior Director of Customer Service
Advanced Ground Systems Engineering —Cincinnati, OH
- $150,000 - $190,000 a year
- Full-time
- Customer service
- Office
- Finance
- Paid holidays
- Health insurance
Quick Apply
Warehouse Lead
AFC Industries —West Chester, OH
- $20 - $23 an hour
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
Packaging Commercialization Manager
Kao —Cincinnati, OH
- $100,000 - $140,000 a year
- Hybrid work
- Travel
- Senior level
- 10 years
- Health insurance
- 401(k) matching
Dental Hygienist
Elite Dental Partners —West Chester, OH
- $45 - $50 an hour
- Full-time
- Dental office
- Mid-level
- Communication skills
- Wellness program
- Paid holidays
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Quality Technician
Maverick Molding Company —Blue Ash, OH
- $18 - $30 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
International Fulfillment and Logistics Manager
Advanced Ground Systems Engineering —Cincinnati, OH
- $100,000 - $120,000 a year
- Full-time
- 7 years
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Territory Business Manager (Outside Sales-Distribution)
Fishman Flooring Solutions —Cincinnati, OH
- Computer literacy
- Mid-level
- Residential
- Profit sharing
- Paid holidays
Quick Apply
VMI tech
AFC Industries —West Chester, OH
- $20 - $22 an hour
- Clean driving record
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Sanitarian Lead
Latitude 36 Foods, LLC —West Chester, OH
- Full-time
- Spanish
- Basic math
- English
CMM Programmer & Quality Inspector
METALEX MANUFACTURING INC —Blue Ash, OH
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Field Marketing Manager
Great Day Improvements: A Family of Brands —Cincinnati, OH
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- 5 years
- Disability insurance
- Health insurance
Senior Embedded Software Engineer
Cedar Electronics —West Chester, OH
- $135,000 - $165,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- 7 years
- Health insurance
- Dental insurance
Quick Apply
Financial Assistance Coordinator
Aveda Institutes, & Nurtur Salon & Spas —Loveland, OH
- $21 an hour
- Full-time
- Sales
- Mid-level
- Office
Quick Apply

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Product Support Specialist - Scripting

LCS - London Computer Systems -
Cincinnati, OH

Quick Apply

Job Details

Full-time
$21.64 - $28.85 an hour

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Do you enjoy coding, solving technical problems, and helping people use software more effectively? Are you looking for an opportunity to build real-world experience with a commercial software platform while continuing to use your programming skills?

We’re looking for a Product Support Specialist to join our Product Support team. This role is ideal for recent Computer Science, Information Technology, Software Engineering, or Computer Information Systems graduates – or anyone with scripting experience who enjoys solving problems and working directly with customers.

In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time.

The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability.

What You’ll Do

Become a subject matter expert in Rent Manager scripting and custom automation.
Troubleshoot scripting questions, software functionality, and technical issues for customers.
Help customers understand scripting concepts, troubleshoot customizations, and resolve software-related problems.
Answer customer questions by phone while providing clear, professional technical guidance.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn

We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications.

What We’re Looking For

High school diploma or equivalent required.
A strong interest in programming, scripting, software development, or technical problem solving.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Comfort working with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Information Systems, or a related technical field.
Coursework or experience with programming or scripting languages.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.

Compensation and Growth

This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%.

Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization.

Why Join Us?

Use your programming knowledge in a customer-facing technical role.
Build valuable software support experience.
Structured onboarding, training, and certification milestones.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
Opportunity to develop highly transferable technical and customer-facing skills.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

#L9C1S40

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Refine Your Search

product support jobs in west chester, oh

Product Support Specialist - Scripting

Warehouse Associate

Health, Safety, & Environmental Engineer

CMM Programmer (PC-DMIS)

Account Manager (Industrial Water Treatment)

Manufacturing Quote Engineer

Technical Writer

Senior Director of Customer Service

Warehouse Lead

Packaging Commercialization Manager

Dental Hygienist

Quality Technician

International Fulfillment and Logistics Manager

Territory Business Manager (Outside Sales-Distribution)

VMI tech

Sanitarian Lead

CMM Programmer & Quality Inspector

Field Marketing Manager

Senior Embedded Software Engineer

Financial Assistance Coordinator

I want to receive the latest job alert for product support in west chester, oh

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