Top 102 Care navigator Jobs in West Chester Pa

Associate Customer Care Navigator (Behavioral Health)
Independence Blue Cross —Philadelphia, PA
- Microsoft Excel
- Research
- Bachelor's degree
2d
Licensed Mental Health Therapist – Telehealth, Addiction Care – Pennsylvania
Grata Health —Pennsylvania
- $60 - $90 an hour
- Choose your own hours
- Remote
- Addiction Medicine
- Licensed Clinical Social Worker
- Adults
- Professional development assistance
- Flexible schedule
Quick Apply
Part Time Behavioral Health RN-WES Care
WES Health System —Philadelphia, PA
- $46 - $49 an hour
- Part-time
- Spanish
- CPR Certification
- Nursing
Quick Apply
Home Health Aid/Caregiver/Personal Care Aissistant (NORRISTOWN, PA)
BrightStar Care of Collegeville —Pottstown, PA
- $17 - $20 an hour
- Full-time
- Patient monitoring
- Home Health
- 1 year
- Health insurance
- 401(k)
Quick Apply
Home Health Aid/Caregiver/Personal Care Aissistant (POTTSTOWN,PA)
BrightStar Care of Collegeville —Eagleville, PA
- $17 - $20 an hour
- Full-time
- Patient monitoring
- Home Health
- 1 year
- 401(k)
- Flexible schedule
Quick Apply
Wound Care and Skin Health Team Lead, RN
Wallingford Nursing & Rehab —Wallingford, PA
- $44 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Skilled nursing facility
- Disability insurance
- Dental insurance
BH Information and Referral Navigator
Chester County of Pennsylvania —Westtown, PA
- $21.14 an hour
- Extended hours
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Community Navigator
PMHCC Inc. —Philadelphia, PA
- $56,788 - $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Access
Quick Apply
Community Health Navigator
Greater Philadelphia Health Action —Philadelphia, PA
- Online Application
- High school diploma or GED
- Travel
- Public Health
- Disability insurance
- Health insurance
Quick Apply
Health Services Navigator
HEALTH FEDERATION OF PHILADELPHIA —Philadelphia, PA
- $27.54 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- AD&D insurance
- Disability insurance
Quick Apply
Diabetes Virtual Patient Navigator
Ashfield Healthcare, LLC —Fort Washington, PA
- $61,000 - $112,000 a year
- Full-time
- Background check
- Nursing
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
4d
Oncology Nurse Navigator
Main Line Health —Paoli, PA
- 8 hour shift
- Nursing
- RN License
- Hospital
- Free parking
- Tuition reimbursement
Coordinator Nurse Navigator- Cardiology
Penn Medicine —West Chester, PA
- Nursing
- RN License
- Inpatient
- Tuition reimbursement
Quick Apply
4d
Behavioral Health Navigator
PMHCC Inc. —Philadelphia, PA
- $56,788 - $65,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Children
Quick Apply
Family and Community Navigator Southwest
Catholic Social Services —Philadelphia, PA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- HIPAA
PHLpreK Family Navigator
Public Health Management Corporation —Philadelphia, PA
- Weekends as needed
- School experience
- Classroom
- Customer service
Quick Apply
Student Success Navigator, CCME
Community College of Philadelphia —Philadelphia, PA
- $56,000 a year
- Full-time
- Mid-level
- 3 years
- University
- Paid holidays
- Disability insurance
Behavioral Health Navigator- State Hospital S
PMHCC Inc. —Philadelphia, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
Quick Apply
Service Navigator - State Service Center (Hudson)
Goodwill of Delaware and Delaware County —Newark, DE
- Temporary
- Clean driving record
- Mid-level
- Driver's License
Quick Apply
Nurse Navigator
HENRIETTA JOHNSON MEDICAL CENTER —Wilmington, DE
- Full-time
- Primary Care
- Mid-level

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care navigator jobs near west chester pa

Associate Customer Care Navigator (Behavioral Health)

Independence Blue Cross -
Philadelphia, PA

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Job Details

2 days ago

Qualifications

Full Job Description

Associate Customer Care Navigator (Behavioral Health):

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.

Description -

Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.

The Associate Customer Care Navigator utilizes critical thinking skills and asks probing questions to identify customer needs. Analyzes needs and coordinates with other service and technical departments to develop and deliver appropriate solutions for each customer. Proactively identifies additional resources that can improve the member health journey.

Additional Responsibilities Include:

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.
For behavioral health service calls, follows documented process when engaging urgent/crisis situations and assisting business partners
Resolves problems and communicates solutions or requested information to the customer.
Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer.
Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries.
Uses a customer relationship application or database to record activities and research product information.
Work is closely managed. Works on projects/matters of limited complexity in a support role.

Education-

Bachelor’s degree preferred or equivalent.

Experience-

0-2 years of experience related to customer advocacy. Previous experience in teaching, social work, or related fields is not required but is an asset.
Demonstrates empathy, emotional intelligence, patience, and strong interpersonal skills in their interactions with others.
Experience in innovative problem solving.
Ability to think strategically and set priorities, which may include managing several customer issues across multiple contact channels at any given time.
Strong attention to detail
Flexible with work hours and able to perform occasional client site visits.
Ability to collaborate effectively with a team and maintain composure in stressful situations.
Technological Savvy
- Includes proficiency with Microsoft office products including Excel, PowerPoint, and Word.
Ability to attend and present at both internal and client meetings on a routine basis.
Previous experience in teaching or social work is not required but is an asset.

Fully Remote:
This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence’s physical office locations to perform the work. However, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Apply Now

Refine Your Search

care navigator jobs in west chester pa

Associate Customer Care Navigator (Behavioral Health)

Licensed Mental Health Therapist – Telehealth, Addiction Care – Pennsylvania

Part Time Behavioral Health RN-WES Care

Home Health Aid/Caregiver/Personal Care Aissistant (NORRISTOWN, PA)

Home Health Aid/Caregiver/Personal Care Aissistant (POTTSTOWN,PA)

Wound Care and Skin Health Team Lead, RN

BH Information and Referral Navigator

Community Navigator

Community Health Navigator

Health Services Navigator

Diabetes Virtual Patient Navigator

Oncology Nurse Navigator

Coordinator Nurse Navigator- Cardiology

Behavioral Health Navigator

Family and Community Navigator Southwest

PHLpreK Family Navigator

Student Success Navigator, CCME

Behavioral Health Navigator- State Hospital S

Service Navigator - State Service Center (Hudson)

Nurse Navigator

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