Top 2 Sewing specialist Jobs in West Chicago, Il

Customer Service Representative
Brewer Quilting & Sewing Supplies —Aurora, IL
- $20 - $22 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Health savings account
- Health insurance
Quick Apply
Master Upholsterer
Norix Group Inc —West Chicago, IL
- $24 - $29 an hour
- Monday to Friday
- Spanish
- 5 years
- Pass drug screening
- Paid holidays
- Disability insurance

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Master Upholsterer
Norix Group Inc —West Chicago, IL
Beautiful campus with electric car charging stations, walking trails, pickleball court, soccer field & fitness center. Ability to lift 30 pounds unassisted.
$24 - $29 an hour

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Tissue Specialist I - 30274
BEPC Inc —Columbus, OH
Ensure all materials used in device manufacturing meet design specifications and quality standards. Utilize small hand tools, calibrated instruments, measuring…
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Leader Promotions Inc —Columbus, OH
Loading the digitized design into the embroidery machine and programing the proper color steps. Checking proposed design against paperwork to confirm that it…
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Customer Service Representative

Brewer Quilting & Sewing Supplies
Aurora, IL

Quick Apply

Job Details

Full-time
$20 - $22 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Teamwork
Microsoft Outlook
Customer returns handling
Computer literacy
Spreadsheets
English
Research
Microsoft Office
High school diploma or GED
Attention to detail
Desktop applications
Organizational skills

Full Job Description

Job Summary

The customer relationship specialist will provide outstanding service to customers via telephone and email interaction. Strong organizational skills and customer follow are key to success. Using your outstanding people skills and in-depth knowledge of company products, programs and processes, along with the ability to communicate effectively with customers as well as cross-functional stakeholders from inside and outside the company.

Essential Functions and Responsibilities

Come to work with a positive and professional attitude.
Work to achieve Brewers established budget goal.
Achieve of 40-60 customer contacts inbound/outbound via calls and emails per day.
Look for opportunities to convert prospects to customers.
Answer incoming customer phone calls and provide timely and accurate information concerning orders, returns, shipments, products, product availability, pricing and services.
Process customer orders, changes, and returns.
Identify, research and respond to customer issues.
Train new customers to use available company tools and processes.
Disseminate customer feedback regarding product issues, service failures or other concerns to internal stakeholders.
Establish, build, and maintain relationships based on consistent service delivery and trust
Core Competencies
Customer focus and service attitude (friendly, courteous and helpful).
Communication proficiency, the ability to clearly converse in English.
Effective research and problem-solving skills with special attention to details.
Ability to maintain a professional, calm demeanor under pressure.
Be self-motivated and reliable, flexible, creative and team oriented.
Able to produce work that is thorough and accurate.
Self-starter and self-motivated.

Required Qualificaitons

Basic computer skills to include the ability to navigate screens, send and receive email, basic word processing and spread sheeting tasks and multi-task
Microsoft Office experience to include Outlook and Excel
Prior customer service experience
High School diploma, GED or equivalent

Preferred Skills

Associate or bachelor’s degree preferred
Industry experience (fabric, crafting, quilting) preferred

Expected Hours of Work

This is a full-time position based on a 37.5 -hour workweek, Monday through Friday. Scheduled between 8:00 am and 4:30 pm. No overtime unless approved by manager.

Travel

Occasional Travel may be required for Trade Shows and dealer event support.

Work Authorization

Must be authorized to work in the United States.

Other Duties

Please note that this job description is not designed to provide a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay: $20.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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sewing specialist jobs in west chicago, il

Customer Service Representative

Master Upholsterer

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