Top 39 Helpdesk support Jobs in West Des Moines, Ia

IT Support Technician
Access Systems - Operations & Service —Des Moines, IA
- Up to $24 an hour
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
2d
Digital Support Analyst
SHAZAM —Des Moines, IA
- $20.80 - $29.80 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- US work authorization
- Paid parental leave
- Health savings account
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
13d
Helpdesk Technician
Dymin Systems —Urbandale, IA
- $50,000 - $70,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
5h
Desktop Support
ATC —Des Moines, IA
- Contract
- Google Workspace
- Mid-level
- Bachelor's degree
Power Generation Support Specialist
Ziegler CAT —Des Moines, IA
- $34.31 - $42.89 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Help Desk Technician
Sterling Computers Corporation —Des Moines, IA
- Full-time
- Background check
- School experience
- Google Workspace
Quick Apply
6h
IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Technical Support Specialist - Level 1
Continuum Advantage LLC —Waukee, IA
- $18.75 - $22.00 an hour
- Monday to Friday
- Computer literacy
- Office
- Windows
Quick Apply
IT Support
ATC —Des Moines, IA
- Contract
- Google Workspace
- Mid-level
- Bachelor's degree
Computer Support
ATC —Des Moines, IA
- Contract
- Google Workspace
- Mid-level
- Bachelor's degree
Technology Analyst
Iowa Primary Care Association —Des Moines, IA
- $72,000 - $80,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
IT Support Specialist
Guardian Pharmacy Services Management —Ankeny, IA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Help Desk Technician
Robinson Inc —Altoona, IA
- On call
- Computer Science
- Mid-level
- Office
Quick Apply
Senior IT Support Analyst - Client Services
Casey's —Ankeny, IA
- $73,000 - $95,900 a year
- Computer science
- Azure
- Computer Science
3h
IT Engineer
Tier 3 Technology Solutions —Ankeny, IA
- Email
- Office
- Windows
- In-person
- Health savings account
- Health insurance
Quick Apply
1d
Construction Technology Specialist
The Waldinger Corp. —Des Moines, IA
- Full-time
- Mid-level
- Office
- 3 years
- Profit sharing
- AD&D insurance
Quick Apply
IT Service Desk Manager
Kemin —Des Moines, IA
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Tuition reimbursement
System Administrator of Azure and Fabric Infrastructure
Iowa Primary Care Association —Des Moines, IA
- $90,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid parental leave
- Disability insurance
Quick Apply
14d
Operations Manager
HEALTHPLANONE, LLC —Des Moines, IA
- Full-time
- Marketing
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply

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helpdesk support jobs near west des moines, ia

IT Support Technician

Access Systems - Operations & Service -
Des Moines, IA

Quick Apply

Job Details

Full-time
Up to $24 an hour
2 days ago

Benefits

Health insurance
On-site gym
Dental insurance
Vision insurance
401(k) matching

Qualifications

Email customer support
Technical support via phone
Phone communication
Incident Escalation
Technical support via email
Escalation handling
Communication skills
Entry level
Ticketing system technical support
Client interaction via phone calls
Information Technology

Full Job Description

Job Type: Full-Time
Job Location: Onsite – Waukee Office
Hours: Monday–Friday, 8am–5pm

Access Systems, a dynamic and fast-growing company, is hiring an IT Support Technician in Waukee. This customer-facing role is focused on answering incoming support requests, troubleshooting end-user issues, documenting work clearly, and helping customers get back to work quickly. This is a great fit for someone who enjoys solving problems, talking with customers, working through a ticket queue, and learning in a fast-paced team environment. Compensation up to $24/hour.

What You'll Be Doing as an IT Support Technician:

Work through incoming help desk tickets for customers.
Communicate with customers by phone and email to troubleshoot issues and confirm resolution.
Document ticket updates clearly and work with the team to escalate issues when additional support is needed.
Work closely with Technical Account Managers and other team members to support customers and resolve issues.

What We're Looking For in an IT Support Technician:

1–2 years of help desk, technical support, customer service, or related experience.
IT degree, certification, internship, or hands-on technical experience preferred.
Strong verbal communication and customer service skills.

Join Our Team and Enjoy:

Hands-on training with the opportunity to shadow our current technicians.
Full Benefits Package, including Medical, Dental, and Vision Insurance.
Matching 401(k) Retirement Savings Plan.
Continuous Training Opportunities and Career Advancement.
Company Events, Team Events, Holiday Banquets, and Incentive Trips.
Position located in our state-of-the-art Network Operations Center in our Waukee campus that includes an onsite gym, employee lounge, and much more!

At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.

Quick Apply

Refine Your Search

helpdesk support jobs in west des moines, ia

IT Support Technician

Digital Support Analyst

Tier 1 Technical Support Representative (REMOTE IOWA)

Helpdesk Technician

Desktop Support

Power Generation Support Specialist

Help Desk Technician

IT Support Technician - Level 1

Technical Support Specialist - Level 1

IT Support

Computer Support

Technology Analyst

IT Support Specialist

Help Desk Technician

Senior IT Support Analyst - Client Services

IT Engineer

Construction Technology Specialist

IT Service Desk Manager

System Administrator of Azure and Fabric Infrastructure

Operations Manager

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