Top 77 It analyst Jobs in West Des Moines, Ia

IT Support Analyst
Robert Half —Ankeny, IA
- Temporary
- Mid-level
- US work authorization
- 2 years
- Disability insurance
- Dental insurance
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1d
EHR Systems Analyst
Optimae LifeServices —Des Moines, IA
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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12d
Associate IT Support & Service Analyst
Ruan Transportation Management Systems —Des Moines, IA
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
SOC Analyst I
HEARTLAND BUSINESS SYSTEMS LLC —West Des Moines, IA
- Full-time
- Hybrid work
- Research
- Entry level
- Health savings account
- Retirement plan
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6d
Senior Payroll HRIS Analyst - REMOTE
Ryder System —Des Moines, IA
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
12d
HR Systems Analyst
Casey's —Ankeny, IA
- $64,500 - $84,600 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
5d
Information Security Analyst II
Aureon —West Des Moines, IA
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
12d
Client Support Desk Analyst
defi AUTO LLC —Des Moines, IA
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
7d
IT Solutions Analyst
The Weitz Company —Des Moines, IA
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Writing skills
- Wellness program
- Paid parental leave
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Sr Analyst, Technology Practitioner (Technology Operations)
Nationwide —Des Moines, IA
- Extended hours
- Computer science
- Computer Science
- Research
- Paid holidays
- Disability insurance
2d
Sys & Development Analyst 1
MidAmerican Energy Company —Des Moines, IA
- Full-time
- Computer science
- Computer Science
- Customer service
IT Operations Analyst
Casey's —Ankeny, IA
- $61,100 - $80,200 a year
- On call
- Mid-level
- 3 years
- Bachelor's degree
5d
Business Systems Analyst
Athene —West Des Moines, IA
- Full-time
- Computer science
- Computer Science
- Military
5d
Senior IT Support Analyst - Client Services
Casey's —Ankeny, IA
- $73,000 - $95,900 a year
- Computer science
- Azure
- Computer Science
Automation Analyst - Robotic Process Automation
Athene —West Des Moines, IA
- Full-time
- Mid-level
- 3 years
- Analysis skills
5d
Digital Support Analyst
SHAZAM —Des Moines, IA
- $20.80 - $29.80 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- US work authorization
- Paid parental leave
- Health savings account
Senior Business Systems Analyst (Actuarial IT)
Athene —West Des Moines, IA
- Full-time
- Computer science
- Computer Science
- 5 years
6d
Senior Information Security Analyst
Telligen —West Des Moines, IA
- Email
- Computer science
- Computer Science
- HIPAA
Quick Apply
4d
Infrastructure Support Analyst
LCS —Des Moines, IA
- $66,000 - $82,000 a year
- Full-time
- Background check
- Azure
- Computer Science
- Paid parental leave
- Health insurance
1d
Sr. Security Analyst - I.T.
Baker Group —Ankeny, IA
- Full-time
- Azure
- Computer Science
- 5 years
Quick Apply

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IT Support Analyst

Robert Half -
Ankeny, IA

Quick Apply

Job Details

Temporary | Contract
1 day ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Incident management
Software deployment
Incident report management
Laptop (troubleshooting support)
Incident management software
Peripheral setup
Hardware maintenance
Configuration management
Operating system updates
Mid-level
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Incident management operations support
Remote access software
Customer support ticket management
Bomgar
macOS administration
ServiceNow
System deployment
Citrix
2 years
Peripheral hardware support
Intune
Active Directory management
Ticketing system technical support

Full Job Description

Responsibilities:

Deliver technical support for end users by diagnosing and resolving desktop, laptop, software, and peripheral issues in a timely manner.
Provide break/fix services for hardware and software problems, ensuring minimal disruption to business operations.
Prepare, configure, deploy, and replace end-user machines while supporting workstation setup and rollout activities.
Reimage devices and apply required updates to maintain system performance, security, and standardization.
Use remote support tools such as Bomgar to troubleshoot user issues and provide assistance without requiring an on-site visit.
Manage and document incidents and service requests through ServiceNow, maintaining accurate ticket details and follow-up actions.
Support device administration and endpoint configuration activities, including work performed through Microsoft Intune when needed.
Assist with user environment support across technologies such as Active Directory, Citrix, Dell hardware, Microsoft platforms, and Mac computers.
At least 2 years of experience in end-user support, desktop support, or a closely related IT support role.
Practical background in troubleshooting computer hardware, software applications, and break/fix issues for end users.
Experience with machine imaging, deployment, configuration, and workstation rollout processes.
Familiarity with remote support tools
Working knowledge of ticket management systems such as ServiceNow for incident tracking and resolution.
Exposure to Microsoft technologies, Active Directory, configuration management, and deskside support environments.
Experience supporting enterprise hardware platforms, including Dell systems, with additional familiarity with Mac devices preferred.
Knowledge of Intune, Citrix technologies, and endpoint support practices is preferred.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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Refine Your Search

it analyst jobs in west des moines, ia

IT Support Analyst

EHR Systems Analyst

Associate IT Support & Service Analyst

SOC Analyst I

Senior Payroll HRIS Analyst - REMOTE

HR Systems Analyst

Information Security Analyst II

Client Support Desk Analyst

IT Solutions Analyst

Sr Analyst, Technology Practitioner (Technology Operations)

Sys & Development Analyst 1

IT Operations Analyst

Business Systems Analyst

Senior IT Support Analyst - Client Services

Automation Analyst - Robotic Process Automation

Digital Support Analyst

Senior Business Systems Analyst (Actuarial IT)

Senior Information Security Analyst

Infrastructure Support Analyst

Sr. Security Analyst - I.T.

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