Top 321 Bilingual customer service associate Jobs in West Hollywood Ca

Bilingual Call Center Specialist - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
- AD&D insurance
- Disability insurance
Contact Center Specialist
APLA Health —Los Angeles, CA
- $25.00 - $27.29 an hour
- Full-time
- Hybrid work
- Spanish
- OSHA
- Computer literacy
- Dental insurance
Quick Apply
Seasonal Coordinator - Client Relations Center
Hermès Paris —Beverly Hills, CA
- $21 an hour
- Full-time
- Microsoft Word
- Spanish
- English
Health Care Call Center Agent (Armenian and Spanish Speaker)
Complete Care Community Health Center —Los Angeles, CA
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Health insurance
- 401(k)
Contact Center Representative I
L.A. Care Health Plan —Los Angeles, CA
- $45,760 - $47,823 a year
- Weekends as needed
- Spanish
- Writing skills
- HIPAA
- Wellness program
- Health insurance
Customer Service Specialist
Clinica Romero —Los Angeles, CA
- $22.33 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
Quick Apply
Patient Access Liaison I – Access Center – Full Time 8 Hour Rotating (Non-Exempt) (Union)
Keck Medical Center of USC —Los Angeles, CA
- $21.00 - $33.15 an hour
- 8 hour shift
- Background check
- Spanish
- Computer literacy
Service and Parts Call Center Representative Bilingual Spanish and Englishh
Honda of North Hollywood —North Hollywood, CA
- Part-time
- Spanish
- English
- Entry level
Quick Apply
Patient Access Liaison I – Access Center – Full Time 8 Hour Rotating (Non-Exempt) (Union)
USC —Los Angeles, CA
- $21.00 - $33.15 an hour
- 8 hour shift
- Spanish
- Computer literacy
- HIPAA
Clerk-Call Center
PRWT Services, Inc. —Los Angeles, CA
- Full-time
- Spanish
- Research
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Background check
- Spanish
- Computer literacy
3h
Customer Service Representative (CSR)
TEEMA Group —Los Angeles, CA
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
Quick Apply
12d
Customer Service Representative - Reception
East Valley Community Health Center —El Monte, CA
- $22.00 - $25.98 an hour
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Associate I
Braille Institute of America —Los Angeles, CA
- $48,000 - $54,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Office
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Intake Call Center - Medical
Synergy —Glendale, CA
- $25 - $28 an hour
- Full-time
- Bilingual
- Medical office experience
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
7d
Customer Relations Representative - State Farm Agent Team Member
Morton Roberts - State Farm Agent —Culver City, CA
- $25 - $35 an hour
- Full-time
- Spanish
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
BEHAVIORAL HEALTH CALL CENTER REPRESENTATIVE
Chinatown Service Center —Los Angeles, CA
- $23 - $25 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Quality and Population Health Coordinator I (ALD- 1 Year Term)
L.A. Care Health Plan —Los Angeles, CA
- $46,800 - $62,270 a year
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
- Wellness program
- Health insurance
Customer Service Representative - State Farm Agent Team Member
Debra Miller - State Farm Agent —Los Angeles, CA
- $20.00 - $27.50 an hour
- Full-time
- Hybrid work
- Sales
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative (Bilingual)
US Rock Corporation —Inglewood, CA
- Spanish
- English
- Entry level

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Bilingual Call Center Specialist - Los Angeles, CA

Planned Parenthood Los Angeles -
Los Angeles, CA

Apply Now

Job Details

Full-time
$25 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)

Qualifications

Spanish
Customer communication
Employee relationship building
English

Full Job Description

Planned Parenthood Los Angeles is seeking an experienced and caring Call Center Specialist with excellent communication and customer service skills to work at our Los Angeles Headquarters. The Call Center Specialist will provide excellent customer service to both external and internal clients, answer calls, schedule appointments, provide support to Centers and provide general agency or program information.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 52+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

High school diploma or equivalent.
Effective and polite communication skills / excellent customer service skills.
Ability to work with computers and enter data quickly and accurately.
Working knowledge of Microsoft Office, especially Outlook and Internet Explorer.
One (1) year proven customer service experience / health care background preferred
Ability to work independently and as a team member.
Exceptional interpersonal and rapport building skills
Possess a warm, caring manner.
Adaptability and flexibility
Ability to relate to diverse communities.
Ability to read and implement written instructions.
Ability to maintain strict confidentiality.
Professional appearance and attitude.
A reliable and flexible means of transportation is required.
Bilingual skills (English/Spanish); a successful language assessment will be required upon offer.

About the position:

Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.
As first point of contact for PPLA clients, must be courteous and professional at all times.
Answer telephone calls efficiently by meeting the established target amount of average calls / hour.
Be well versed on PPLA health services and answer relevant questions about PPLA health centers and health services.
De-escalate situations involving dissatisfied patients, offering patient assistance and support.
Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.
Schedule patient appointments according to PPLA guidelines, using PPLA’s computer-based appointment scheduler.
Provide callers/patients with appropriate resources as necessary.
Must be able to understand and communicate information on payment for health services, including self pay, private insurance and state benefits such as Family PACT and Medi-Cal.
Must adhere to PPLA scripts and protocols.
Follow protocols when handling suspicious calls
Fill in for front desk attendant / ambassador at HQ as requested.
Must follow policies, procedures and PPLA guidelines relating to patient confidentiality as well as reproductive health of minors. (Mandatory Reporting & Out of State Patients)
Comply with safety procedures and emergency procedures.
Adhere to affiliate goals and policies on professionalism, wait time in clinics and on the system for addressing client complaints.
Health Center efforts to achieve established goals for productivity.
Participate in Health Center/affiliate efforts to achieve established revenue cycle goals.
Perform other duties as may be assigned by the Call Center Supervisor and or Manager, Call Center Operations.
Appropriately route calls and/or takes messages regarding other agency department telephone calls.

Generous salary and benefits package includes:

Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Hiring Range: $25.00 per hour (Non-Exempt)

Compensation Philosophy and Position Hiring Range:

At Planned Parenthood Los Angeles we continuously work towards our value of "we respect and honor all people", which also relates to our compensation philosophy. PPLA recognizes that decisions about pay, and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities, and qualifications, and that they are compensated equitably which considers both internal organizational equity and market compensation data for similar roles.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.

Apply Now

Refine Your Search

bilingual customer service associate jobs in west hollywood ca

Bilingual Call Center Specialist - Los Angeles, CA

Contact Center Specialist

Seasonal Coordinator - Client Relations Center

Health Care Call Center Agent (Armenian and Spanish Speaker)

Contact Center Representative I

Customer Service Specialist

Patient Access Liaison I – Access Center – Full Time 8 Hour Rotating (Non-Exempt) (Union)

Service and Parts Call Center Representative Bilingual Spanish and Englishh

Patient Access Liaison I – Access Center – Full Time 8 Hour Rotating (Non-Exempt) (Union)

Clerk-Call Center

Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Customer Service Representative (CSR)

Customer Service Representative - Reception

Customer Experience Associate I

Intake Call Center - Medical

Customer Relations Representative - State Farm Agent Team Member

BEHAVIORAL HEALTH CALL CENTER REPRESENTATIVE

Quality and Population Health Coordinator I (ALD- 1 Year Term)

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative (Bilingual)

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