Top 17 Guest service agent Jobs in West Lafayette, In

Front Desk Agent
Holiday Inn Lafayette City Centre —Lafayette, IN
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Holiday Inn Express and Suites —Lafayette, IN
- From $15 an hour
- Part-time
- No education required
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent (Part Time)
Homewood Suites Lafayette —Lafayette, IN
- Part-time
- Computer literacy
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Leasing and Resident Services Specialist
Fairlawn —West Lafayette, IN
- $18 - $22 an hour
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
- Paid holidays
- Disability insurance
Quick Apply
11d
Hotel Front Desk
SSG Hotels —Lafayette, IN
- $13 - $14 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Employee discount
Quick Apply
Front Desk Attendant Part Time
TownePlace Suites West Lafayette —West Lafayette, IN
- Part-time
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent - Holiday Inn
HI LAFAYETTE —Lafayette, IN
- $13 - $15 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Receptionist
Staybridge Suites —Lafayette, IN
- $13 - $14 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Employee discount
Quick Apply
Front Desk Clerk
Staybridge Suites —Lafayette, IN
- $13 - $14 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
Quick Apply
Night Auditor
Hampton Inn - Lafayette, IN —Lafayette, IN
- Part-time
- Hotel
- High school diploma or GED
- Team management
- Health savings account
- AD&D insurance
Quick Apply
Night Auditor
Home 2 Suites West Lafayette —West Lafayette, IN
- Overnight shift
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
10d
Leasing Agent
Yugo —West Lafayette, IN
- $16 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
11d
Sales Associate
Little Green Apple Hallmark —Lafayette, IN
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
Quick Apply
Hotel Front Desk Receptionist
Star Inns —Crawfordsville, IN
- $15 an hour
- Weekends as needed
- Hotel
- US work authorization
- Cleaning
- Paid time off
- Employee discount
Quick Apply
11d
Sales Leader
Little Green Apple Hallmark —Lafayette, IN
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Guest Service Supervisor
Drury Hotels Company LLC —Lafayette, IN
- Urgently hiring
- Sales
- English
- Mid-level
- Health insurance
- Dental insurance

More jobs to discover

Find similar jobs that you might be interested in.

Front Desk Attendant
Holiday Inn Express & Suites —Logansport, IN
Acknowledging rewards members and returning guests in person or over the phone. Staying one step of our guests’ needs to anticipate requests and offer tailored…
$13.00 - $13.50 an hour
Quick Apply
16h
Front Office Associate - Allure Dental
SGA Dental Partners —Lafayette, IN
Schedule appointments, verify insurance, and answer phones. Experience in a dental or medical front office setting preferred.
$23 an hour
Quick Apply
7d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Part Time Front Desk
Holiday Inn Express & Suites (Worthington) —Columbus, OH
*Previous hotel front desk experience required*. Maintain a clean and organized front desk area. Greet and check in/check out guests in a friendly and…
$14.50 - $15.50 an hour
Quick Apply
5d
Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for guest service agent in west lafayette, in

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near west lafayette, in

Front Desk Agent

Holiday Inn Lafayette City Centre -
Lafayette, IN

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards

Qualifications:

Education: High School diploma or equivalent.

Experience: Prior experience in a customer service role preferred.

Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Quick Apply

Refine Your Search

guest service agent jobs in west lafayette, in

Front Desk Agent

Front Desk Agent

Front Desk Agent (Part Time)

Leasing and Resident Services Specialist

Hotel Front Desk

Front Desk Attendant Part Time

Front Desk Agent - Holiday Inn

Front Desk Receptionist

Front Desk Clerk

Night Auditor

Night Auditor

Leasing Agent

Sales Associate

Hotel Front Desk Receptionist

Sales Leader

Guest Service Supervisor

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for guest service agent in west lafayette, in

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected