Top 2495 Retail manager Jobs in West Orange Nj

Customer Care Supervisor (Remote)
JCPenney —Wayne, NJ
- $57,000 - $95,000 a year
- Remote
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
Retail General Manager, American Dream
Vuori, Inc —East Rutherford, NJ
- $94,000 - $115,710 a year
- 8 hour shift
- Merchandising
- Maintenance
- Mid-level
- Health insurance
- Paid time off
Quick Apply
9d
Sr. Merchandise Manager
Barnes & Noble Education, Inc. —Florham Park, NJ
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Marketing
- Merchandising
- Office
- Commuter assistance
- Paid holidays
5d
Pequannock, New Jersey - Assistant Thrift Store Manager
Goodwill Industries Of Greater New York —Pequannock, NJ
- $22.21 an hour
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health insurance
Quick Apply
Paddle Sports - Camping / Assistant Manager
Ramsey Outdoor Stores, Inc. —Ramsey, NJ
- $18 - $20 an hour
- 8 hour shift
- Computer skills
- In-person
- Retail management
- Health insurance
- Dental insurance
Quick Apply
9d
Retail Store Manager (Parsippany, NJ)
Flynn O'Hara Uniforms —Parsippany-Troy Hills, NJ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Health savings account
- Paid holidays
Quick Apply
Fitness Studio Sales Manager
HOTWORX Whippany —Whippany, NJ
- $16 - $19 an hour
- Part-time
- Background check
- Management
- Customer service
- Employee discount
- Opportunities for advancement
Quick Apply
Senior Product Manager, AI Platform (B2C exp in fintech, retail investing, financial media)
Versant Media —Englewood Cliffs, NJ
- $125,000 - $170,000 a year
- Email
- Hybrid work
- 5 years
- Analysis skills
- Product management
- Retirement plan
Quick Apply
Luxury Hair Salon Manager
Shlomi Mor Wigs —New York, NY
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- Recruiting
- Health insurance
Quick Apply
Assistant Store Manager: Cedar Knolls, NJ
COSTELLOS ACE —Cedar Knolls, NJ
- $19 - $22 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Business Administration
Quick Apply
Department Manager
Bottle King Glen Rock —Glen Rock, NJ
- From $17.99 an hour
- Part-time
- Merchandising
- Mid-level
- Data entry
- Health insurance
- 401(k)
Quick Apply
2d
Store Manager
Inserra Supermarkets Inc. —Mahwah, NJ
- $95,000 - $115,000 a year
- Weekends as needed
- Customer service
- Computer literacy
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager - Shops at Nanuet
Lucky Brands —Nanuet, NY
- $18.50 - $25.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
General Sales Manager
Bell Audi —Edison, NJ
- From $175,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid holidays
- Health insurance
Quick Apply
12d
Front End Manager
Bottle King Morris Plains —Morris Plains, NJ
- $17.74 an hour
- Part-time
- Mid-level
- Recruiting
- In-person
- Health insurance
- 401(k)
Quick Apply
11d
Evening Customer Service Manager
ShopRite Supermarkets, Inc. —Oakland, NJ
- $16.00 - $18.50 an hour
- Overtime
- Ability to walk for extended periods
- Merchandising
- Basic math
- Health insurance
- Dental insurance
Quick Apply
6d
Assistant Store Manager: Caldwell, NJ
COSTELLOS ACE —Caldwell, NJ
- $19 - $22 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Business Administration
Quick Apply
Assistant Store Manager: Chatham, NJ
COSTELLOS ACE —Chatham, NJ
- $19 - $22 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Business Administration
Quick Apply
Sales Manager/Closer
Island Auto Group —Staten Island, NY
- $120,000 - $150,000 a year
- Full-time
- Background check
- Dealership
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager: Lincoln Park
COSTELLOS ACE —Lincoln Park, NJ
- $19 - $22 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Business Administration
Quick Apply

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Customer Care Supervisor (Remote)

JCPenney -
Wayne, NJ

Apply Now

Job Details

$57,000 - $95,000 a year

Benefits

Store discount
Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Management
Managing teams in a customer support role
Team leadership
Supervising experience
Retail store experience
Client services experience within retail industry

Full Job Description

Overview

Supervisor, Customer Care

(remote)

Provides leadership, direction, coaching and engages associates to consistently provide exceptional customer service to meet or exceed company goals and customer service metrics.

Responsibilities

Leads a team that provides customer service to manage inquiries or assistance required concerning merchandise, system support, or sales orders, and problems.
Manages escalated calls from customers as well as provides in-call assistance needed for associates in the center.
Supervises, provides coaching, and engages Customer Care Center (CCC) associates to continuously provide exceptional customer service to meet or exceed company survey goals
Coordinates and administers programs designed to develop associates’ skills and abilities to create a customer first environment
Supports the implementation of new procedures and/or operational changes to support the Customer Care vision and strategy
Tracks, reviews, & responds to customer complaints, and escalates issues in a manner that drives customer retention and loyalty

Qualifications

2+ years supervisory leadership experience (retail or call center preferred)
2+ years customer service and retail experience required
Exhibits high standards and accountability; takes pride in accuracy
Results-oriented and self-motivated with a strong sense of urgency
Able to independently organize and prioritize broad workload to meet deadlines
Strong customer service, written and verbal communication and organizational skills
High School degree or equivalent business experience; Bachelor’s degree preferred
Proficient computer skills including MSWord, Excel, PowerPoint, customer service and point of sale systems, navigating multiple tabs/windows
Requires access to reliable, high-speed internet connection and a quiet working area away from distractions

What You Get

Enjoy a rewarding career at Catalyst, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic brands.

Benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and a generous associate merchandise discount.
Growth and Development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
Collaborative Culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.

About Catalyst

Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success with five iconic brands together under a unified powerhouse portfolio to celebrate the essence of American style. We are leveraging our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all. For more opportunities to join our team please visit our careers page.

Pay Range

USD $57,000.00 - USD $95,000.00 /Yr.

Apply Now

Refine Your Search

retail manager jobs in west orange nj

Customer Care Supervisor (Remote)

Retail General Manager, American Dream

Sr. Merchandise Manager

Pequannock, New Jersey - Assistant Thrift Store Manager

Paddle Sports - Camping / Assistant Manager

Retail Store Manager (Parsippany, NJ)

Fitness Studio Sales Manager

Senior Product Manager, AI Platform (B2C exp in fintech, retail investing, financial media)

Luxury Hair Salon Manager

Assistant Store Manager: Cedar Knolls, NJ

Department Manager

Store Manager

Assistant Store Manager - Shops at Nanuet

General Sales Manager

Front End Manager

Evening Customer Service Manager

Assistant Store Manager: Caldwell, NJ

Assistant Store Manager: Chatham, NJ

Sales Manager/Closer

Assistant Store Manager: Lincoln Park

I want to receive the latest job alert for retail manager in west orange nj

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