Top 70 Bilingual customer service associate Jobs in West Palm Beach Fl

Patient (Member) Success Specialist
PeopleOne Health —West Palm Beach, FL
- $48,637 - $66,875 a year
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
Quick Apply
1d
CUSTOMER SERVICE REP
City of Lake Worth Beach —Lake Worth, FL
- $18.41 an hour
- Full-time
- Bilingual
- Writing skills
- Research
- Paid holidays
- Health insurance
Quick Apply
Parking Customer Service Representative - Full Time
One Parking —West Palm Beach, FL
- From $16 an hour
- Full-time
- Bilingual
- Computer literacy
- No high school diploma
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Service
clinic medspa —Boynton Beach, FL
- From $16 an hour
- Part-time
- Bilingual
- Computer literacy
- Office
- Flexible schedule
Quick Apply
Customer Service Representative
Ed Morse Automotive Group —Delray Beach, FL
- $40,000 - $55,000 a year
- Full-time
- Spanish
- Dealership
- English
- Paid holidays
- Disability insurance
Quick Apply
Call Center Specialist
National Center for Missing & Exploited Children —Lake Park, FL
- Weekends as needed
- Background check
- Word processing
- Children
Quick Apply
Ophthalmology | Optometry Contact Center Specialist - Full-Time
MITTLEMAN EYE CENTER PA —West Palm Beach, FL
- Full-time
- Spanish
- Sales
- English
- Paid holidays
- Paid time off
Customer Service Representative - State Farm Agent Team Member
Frank Tamargo - State Farm Agent —Royal Palm Beach, FL
- $25,000 - $35,000 a year
- Full-time
- Spanish
- No experience needed
- English
- Paid time off
- 401(k) matching
Quick Apply
Medicare Customer Service Representative
Insuranceway Agency LLC —Boca Raton, FL
- $800 - $1,000 a week
- Full-time
- Bilingual
- HIPAA
- High school diploma or GED
Quick Apply
2d
Call Center Representative
Fusion BPO Services —Boca Raton, FL
- $14 - $16 an hour
- Full-time
- Spanish
- Sales
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Director of Customer Service - State Farm Agent Team Member
Vivian Suarez - State Farm Agent —West Palm Beach, FL
- $52,000 - $65,000 a year
- Full-time
- Spanish
- Office
- 3 years
- Paid time off
- Opportunities for advancement
Quick Apply
Patient Services Specialist - Nurse
Serva Health LLC —Florida
- From $65,000 a year
- Weekends as needed
- Remote
- Background check
- Spanish
- Nursing
- Health insurance
- Dental insurance
Quick Apply
Bilingual VES Analyst – Non-Revenue Support
CAI —Boca Raton, FL
- $20.98 an hour
- Full-time
- Spanish
- English
- Office
- Health insurance
- Dental insurance
4d
Patient Financial Analyst, Revenue Cycle, FT,8A-4:30P
Baptist Health South Florida —Boca Raton, FL
- $18.32 - $23.82 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Wellness program
- Health insurance
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Delray Beach, FL
- $17.02 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
14h
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Boca Raton, FL
- $17.02 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
14h
Customer Relations Representative - State Farm Agent Team Member
Ann Bie - State Farm Agent —North Palm Beach, FL
- $50,000 - $70,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid training
- Paid time off
Quick Apply
Cust Serv Rep - Benefits, Weekends Off
FSS Company —Riviera Beach, FL
- $17 - $18 an hour
- Overtime
- Bilingual
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Quick Apply
9d
Patient Services Specialist II
ModMed —Boca Raton, FL
- Bilingual
- Word processing
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Customer Service Representative
Community Choice Financial Family of Brands —West Palm Beach, FL
- $15.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account

I want to receive the latest job alert for bilingual customer service associate in west palm beach fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer service associate jobs near west palm beach fl

Customer Service Representative jobs in West Palm Beach, FL

Revenue Analyst jobs in Boca Raton, FL

Bilingual Customer Service Associate jobs in Delray Beach, FL

Customer Service Representative jobs in Boynton Beach, FL

Call Center Representative jobs in Boca Raton, FL

Bilingual Customer Service Associate jobs in Boca Raton, FL

Call Center Representative jobs in Lake Park, FL

Customer Service Representative jobs in Royal Palm Beach, FL

Customer Service Representative jobs in Lake Worth, FL

Customer Service Representative jobs in Boca Raton, FL

Customer Service Representative jobs in Delray Beach, FL

Revenue Cycle Specialist jobs in Boca Raton, FL

Customer Service Representative jobs in Dayton, OH

Customer Service Representative jobs in Lansing, MI

Customer Service Representative jobs in Seattle, WA

Customer Service Representative jobs in Hartford, CT

Patient Access Representative jobs in Orlando, FL

Independent Contractor Cleaning Service jobs in New York, NY

Customer Service Representative jobs in Round Rock, TX

Customer Service jobs in Macon, GA

Patient (Member) Success Specialist

PeopleOne Health -
West Palm Beach, FL

Quick Apply

Job Details

Full-time
$48,637 - $66,875 a year
1 day ago

Qualifications

Customer relationship building
Client rapport building
English
High school diploma or GED
Cross-functional collaboration

Full Job Description

Description:

This is a Remote position but candidate must live in the Orlando or Palm Beach area for required on-site events.
Bilingual (English/Spanish) highly preferred

ABOUT PEOPLEONE HEALTH:

PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduces costs and significantly improves health outcomes by focusing on preventive care, behavior change, and keeping people healthier. The key to our successful culture is living our motto: care for yourself; care for each other; care for our members.

JOB SUMMARY:

As a Patient (Member) Success Specialist at PeopleOne Health, you are more than a point of contact—you are a trusted guide and advocate in our members' healthcare journeys. Inspired by hospitality excellence, this role is designed to create memorable, personalized experiences that foster trust, loyalty, and long-term engagement.

You will serve as the primary liaison for new and existing members, ensuring they feel valued, understood, and supported at every stage of their healthcare experience. From pre-enrollment to proactive outreach, your efforts will directly impact member satisfaction, retention and the overall success of our member relationships. This role is generally the first point of contact that our new members have with us, so the impression we leave matters!

At PeopleOne Health, we are committed to transforming healthcare into a personalized, member-centric experience. As a Patient (Member) Success Specialist, you will play a pivotal role in shaping a new standard of care that prioritizes trust, engagement, and improved health outcomes.

SUPERVISORY RESPONSIBILITIES:

This position provides supervision to others: No

ESSENTIAL JOB FUNCTIONS:

Personalized Onboarding & Enrollment: Welcome new members with warmth and clarity, guiding them through the enrollment process and introducing them to the full spectrum of their health care experience.
Proactive Outreach: Contact members by phone, text, and email to encourage engagement with available services.
Trust-Building Communication: Utilize empathetic listening and clear communication to establish strong, trusting relationships, ensuring members feel heard and valued.
Health Navigation Support: Assist members in understanding and accessing their exclusive member benefits, scheduling appointments, and connecting with appropriate care providers, ensuring a seamless healthcare journey.
Advocacy & Problem Resolution: Act as a dedicated advocate for members, swiftly addressing any issues or barriers they encounter, and collaborating with internal teams to implement effective solutions.
Feedback Integration: Collect and relay member feedback to inform continuous improvement initiatives, contributing to the evolution of services and processes that better meet member needs.
Motivational Guidance: Motivate and guide members to take advantage of all the programs and offerings in their membership to increase engagement across all PeopleOne Health solutions.
Community Building: Foster a sense of community among members by promoting engagement in clinical programs, educational resources, and our member portal community.
Event Engager: Participate in onsite client events to further educate eligible population and members, enroll new members and help schedule existing members.
Enrollment Processing: Assist the team with processing member enrollments accurately and efficiently.
Member Support: Provide exceptional customer service by responding to prospective member and enrolled member inquiries received via phone, email, and text. Resolve questions efficiently, offer accurate information, and ensure a positive experience with every interaction.

Requirements:

SKILLS & ABILITIES:

Fluency in English required; bilingual candidates with strong verbal and written skills in Spanish or Creole are preferred.
Exceptional communication skills, both verbal and written, with the ability to convey information clearly and empathetically.
Strong problem-solving abilities and a proactive approach to addressing member needs.
Ability to work collaboratively within a team and across departments to enhance the member experience.

EDUCATION & CERTIFICATIONS :

High school diploma or equivalent required.
Associate or Bachelor’s degree in a healthcare related field preferred.

EXPERIENCE:

Proven experience in customer service, hospitality, or healthcare settings, with a strong emphasis on relationship-building and personalized care.
Familiarity with healthcare benefits, enrollment processes, and patient navigation is preferred.
eCW experience is a plus.
Zendesk experience is a plus.

PHYSICAL REQUIREMENTS:

(The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.)

While performing the duties of this position, the employee is regularly required to talk or hear
The employee is occasionally required to stand; walk; sit; and reach with hands and arms
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus
This is a remote position with occasional travel required to PeopleOne Health offices and onsite client events
Must occasionally lift and/or move up to 20 pounds
Must be able to stand for extended periods during events or onsite engagements as needed

Quick Apply

Refine Your Search

bilingual customer service associate jobs in west palm beach fl

Patient (Member) Success Specialist

CUSTOMER SERVICE REP

Parking Customer Service Representative - Full Time

Customer Service

Customer Service Representative

Call Center Specialist

Ophthalmology | Optometry Contact Center Specialist - Full-Time

Customer Service Representative - State Farm Agent Team Member

Medicare Customer Service Representative

Call Center Representative

Director of Customer Service - State Farm Agent Team Member

Patient Services Specialist - Nurse

Bilingual VES Analyst – Non-Revenue Support

Patient Financial Analyst, Revenue Cycle, FT,8A-4:30P

Bilingual Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist (Spanish)

Customer Relations Representative - State Farm Agent Team Member

Cust Serv Rep - Benefits, Weekends Off

Patient Services Specialist II

Customer Service Representative

I want to receive the latest job alert for bilingual customer service associate in west palm beach fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected