Top 97 technical support Jobs in west palm beach fl

Field Services Desktop Technician
HCL Technologies Limited - Business Services —Palm Beach, FL
- $49,000 - $88,000 a year
- Email
- Background check
- Computer Science
- Research
- AD&D insurance
- Paid holidays
Quick Apply
IT Support Specialist
City of Greenacres —Greenacres, FL
- $27.26 - $41.73 an hour
- Weekends as needed
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
7d
Student Technologist
The Fifteenth Judicial Circuit Court —West Palm Beach, FL
- $14 an hour
- Part-time
- Windows
- Criminal background check
- Entry level
IT Support Technician
MHD Communications —West Palm Beach, FL
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
Quick Apply
14d
Associate Information Technology
Family Church —West Palm Beach, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Technical Support
Fullsteam —West Palm Beach, FL
- $14 - $21 an hour
- Full-time
- Computer literacy
- Research
- Office
- On-the-job training
7d
Information Technology Technician
Frenchman's Creek Beach & Country Club —Palm Beach Gardens, FL
- $60,000 - $70,000 a year
- Weekends as needed
- 5 years
- Mid-level
- Office
Quick Apply
2d
Customer Service Representative
Medical Manufacturing Technologies —West Palm Beach, FL
- $19 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health savings account
- Health insurance
Quick Apply
Student Technologist
15th Judicial Circuit Court (FL) —West Palm Beach, FL
- $14 an hour
- Part-time
- Windows
- Criminal background check
- Entry level
IT Helpdesk Technician
New Country Motor Car Group —West Palm Beach, FL
- $50,000 - $60,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Windows
- Paid training
- Health insurance
Quick Apply
5d
IT Helpdesk Technician
Mercedes-Benz of Palm Beach —West Palm Beach, FL
- $45,000 - $60,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Windows
- Paid training
- Health insurance
Quick Apply
5d
Student Technologist
Fifteenth Judicial Circuit - Court Administration —West Palm Beach, FL
- $14 an hour
- Part-time
- Windows
- Criminal background check
- In-person
Quick Apply
6d
Helpdesk Tier 1
TGIPOWER LLC —Boca Raton, FL
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Operations Coordinator
Dedicated IT —Palm Beach Gardens, FL
- $60,000 - $70,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Paid time off
Quick Apply
IT Tech
Franklin Academy Charter Schools —Boynton Beach, FL
- $50,050 a year
- Full-time
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Applications Support Specialist (Help Desk)
Empath Health —West Palm Beach, FL
- Full-time
- Microsoft Outlook
- Home Health
- Geriatrics
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Navinta III Inc. —Boca Raton, FL
- $25 - $32 an hour
- Full-time
- Computer science
- Computer Science
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician II - Palm Beach Gardens, FL
Dedicated IT —Palm Beach Gardens, FL
- $55,000 - $65,000 a year
- Hybrid work
- HIPAA
- Mid-level
- Windows
- Paid holidays
- Paid time off
Quick Apply
After Hours Service Manager
Dedicated IT —Palm Beach Gardens, FL
- $80,000 - $105,000 a year
- Weekends as needed
- 5 years
- High school diploma or GED
- Supervising experience
- Opportunities for advancement
Quick Apply
Helpdesk Tier 2
TGIPOWER LLC —Boca Raton, FL
- $65,000 - $75,000 a year
- Urgently hiring
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for technical support in west palm beach fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near west palm beach fl

IT Technician jobs in Boca Raton, FL

IT Support jobs in West Palm Beach, FL

Helpdesk Technician jobs in West Palm Beach, FL

Information Technology Specialist jobs in Palm Beach Gardens, FL

Helpdesk Support jobs in Boca Raton, FL

Technical Support jobs in West Palm Beach, FL

Information Technology Specialist jobs in West Palm Beach, FL

Application Support Specialist jobs in West Palm Beach, FL

Customer Service Representative jobs in West Palm Beach, FL

It Technician jobs in Louisiana

Anesthesia Technician jobs in Saint Petersburg, Fl

It Entry Level jobs in Kansas City, Mo

It Technician jobs in Corpus Christi, Tx

Anesthesia Technician jobs in San Diego, Ca

It Help Desk jobs in Spokane, Wa

It Technician jobs in Dallas, Tx

It Technician jobs in Richmond, Ca

It Support Technician jobs in Tucson, Az

Direct Support Professional jobs in Long Island, Ny

It Support jobs in Lincoln, Ne

Field Services Desktop Technician

HCL Technologies Limited - Business Services -
Palm Beach, FL

Quick Apply

Job Details

Full-time
$49,000 - $88,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication
Mobile device support
Technical documentation
macOS
Mobile devices

Full Job Description

Job description:

Role Summary

We are looking for an experienced and proactive Technical Support Engineer to provide enterprise-level support to End Users. The Candidate should have expertise in day to day technology support and be able to diagnose and troubleshoot software/hardware problems and help the End Users to install and troubleshoot applications, hardware and programs.

You will be the face of technology support in this location, helping to support local users across a wide range of business functions. They will rely on you to provide timely and accurate solutions to their technical problems.

Roles & Responsibilities:

Provide day to day desktop support to the End Users. Researching, diagnosing, trouble shooting and identifying solutions to resolve system issues on Laptop and Desktops on both OS & Hardware.
Maintaining stock levels of equipment and inventories
Building and deploying end user hardware; from tablets and phones through to laptops and desktops.
Working closely with wider team and Site Lead to manage starters and leavers in local sites.
Taking a proactive ownership of Tickets and Tasks assigned using ServiceNow.
Asking customers targeted questions to quickly understand the root cause of the problem.
Track computer system issues through to resolution, within agreed SLAs.
Providing support to Associates through a series of actions, email or chat, until they’ve solved a technical issue.
Properly escalate unresolved issues in a timely manner to appropriate internal teams (e.g. security/network/systems teams)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships within the team and customers

Technical Skills:

Good knowledge of Windows client OS’ including, Windows 8 & 10.
Knowledge of Windows Imaging/OS deployment using tools like WDS/MDT/SCCM/Autopilot.
Knowledge of Azure, especially Intune and AAD.
Experience of data centre management, including tape backup management.
Hands-on experience on Hardware Troubleshooting skills and log the call with Vendor for hardware replacement.
Knowledge on SCCM, Encryption software, VPN applications
Good knowledge on system troubleshooting and application troubleshooting (Event log check, disk space checks and error/failure logs etc).
Good knowledge of Active Directory (DHCP, DNS and OU/GPO).
Good Knowledge of Macintosh platform and application installation.
Good knowledge on Microsoft Office Products (Office-365/Office 2013).
Good knowledge of Network concepts (VLANs, VPN, LAN, WAN & Wi-Fi)
Basic skills on Printer support.
Conference Room Audio & Video support.
Good interpersonal skills.
Worked on ticketing tool eg SNOW, HP OpenView.

Requirements

Proven work experience as a Technical Support Engineer or Desktop Support Engineer
Proven experience with Windows/Mac OS environments.
Good understanding of computer systems, mobile devices and other tech products.
Ability to diagnose and troubleshoot technical issues.
Excellent problem-solving and communication skills.
Ability to provide step-by-step technical help, both written and verbal to non-technical staff
Graduate in Information Technology, Computer Science or relevant field
Additional certification in Microsoft or similar technologies is a plus
A+ or similar certification

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

Job Type: Full-time

Pay: $49,000.00 - $88,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: On the road

Quick Apply

Refine Your Search

technical support jobs in west palm beach fl

Field Services Desktop Technician

IT Support Specialist

Student Technologist

IT Support Technician

Associate Information Technology

Technical Support

Information Technology Technician

Customer Service Representative

Student Technologist

IT Helpdesk Technician

IT Helpdesk Technician

Student Technologist

Helpdesk Tier 1

IT Operations Coordinator

IT Tech

Applications Support Specialist (Help Desk)

IT Specialist

IT Support Technician II - Palm Beach Gardens, FL

After Hours Service Manager

Helpdesk Tier 2

I want to receive the latest job alert for technical support in west palm beach fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected