Top 18 Desktop support Jobs in West Point Va

IT Support Specialist - Williamsburg
Catholic Diocese of Richmond —Williamsburg, VA
- $49,000 - $59,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- Health insurance
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IT Technician
Rosie’s Gaming Emporium – New Kent —New Kent, VA
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
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Information Systems Analyst
Colonial Behavioral Health —Williamsburg, VA
- $60,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Technical Support Specialist
Saalex —Tidewater, VA
- $45,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
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Network Control Technician III
Saalex —Tidewater, VA
- $70,000 - $120,000 a year
- Full-time
- 5 years
- Maintenance
- Analysis skills
- AD&D insurance
- Disability insurance
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Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Williamsburg, VA
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Network Control Technician II
Saalex —Tidewater, VA
- $60,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- AD&D insurance
- Disability insurance
Quick Apply

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IT Support Specialist - Williamsburg

Catholic Diocese of Richmond -
Williamsburg, VA

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Job Details

Full-time
$49,000 - $59,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Telecommunications network troubleshooting
Desktop support
Microsoft Excel
Smartphone (troubleshooting support)
Wireless networking
iOS
In-person customer service
Zoom
Hardware maintenance
Windows
Printer (troubleshooting support)
Company vehicle operation
Driver's License
Email configuration (technical support)
Cloud service support
Wireless communication system operation
Productivity software support
Desktop (troubleshooting support)
Computer management
Dropbox
Azure AD
Networking equipment (troubleshooting support)
macOS administration
SharePoint
macOS
UEM
Video conferences (communication methods)
Network infrastructure management
Cloud storage services
Peripheral hardware support

Full Job Description

Description

We are seeking an Information Technology Specialist to provide hands-on IT support to Catholic parishes in the Williamsburg region. This role is responsible for maintaining reliable technology across all parish sites, with a focus on desktop support, Microsoft 365 administration, network operations, and end-user support in a standardized Microsoft environment.

This is a field-based position suited for someone who is practical, responsive, and comfortable working directly with parish staff. Regular travel between parish locations is required. A vehicle is provided for work-related travel.

This position provides the opportunity to build strong relationships with parish staff while delivering consistent, high-quality technology support. The successful candidate will follow established diocesan standards for hardware, software, networking, and cybersecurity while working closely with the central IT team to ensure reliable and secure technology across all parish locations.

Provide on-site and remote support for parish staff, resolving hardware, software, printing, and connectivity issues in a timely manner.
Administer and support the Microsoft 365 environment, including Exchange Online, Teams, OneDrive, SharePoint, Microsoft Entra ID, and Microsoft Intune.
Deploy, configure, and support Windows 11 PCs, Macs, iPhones, iPads, and ChromeOS devices.
Support Microsoft Office applications including Word, Excel, Outlook, PowerPoint, and Teams.
Configure and troubleshoot Yealink VoIP phones and related telecommunications services.
Maintain and troubleshoot UniFi networking equipment, including switches, wireless access points, Internet connectivity, and firewall-related issues.
Support PaperCut Hive and multifunction printers, including deployment, maintenance, and issue resolution.
Assist with conference room technology, including Microsoft Teams and Zoom.
Maintain device inventory, asset records, and technical documentation.
Work closely with the central IT team to ensure technology standards, cybersecurity, and consistency across all parish locations.
Travel regularly between parish locations within the Williamsburg region.

Requirements

Experience providing desktop and end-user support in Windows and macOS environments.
Experience administering Microsoft 365, including Exchange Online, Teams, OneDrive, SharePoint, Dropbox, and Microsoft Office applications.
Experience with Microsoft Entra ID and endpoint management using Microsoft Intune.
Working knowledge of Windows 11, macOS, iOS, and ChromeOS.
Experience troubleshooting wired and wireless networks.
Experience supporting PaperCut Hive and multifunction printers.
Experience with cloud storage platforms including OneDrive, SharePoint, and Dropbox.
Strong communication skills and the ability to work directly with non-technical staff.
Ability to work independently and manage time across multiple parish locations.
Valid driver's license with a clean driving record.
Experience with UniFi networking equipment is preferred.
Experience supporting Yealink VoIP phones or similar IP telephony platforms is preferred.
Relevant certifications (CompTIA, Microsoft, Google, etc.) are a plus.

The successful candidate enjoys working directly with people and solving technology problems in a variety of environments. They are organized, dependable, and comfortable working independently while supporting multiple parish locations. They communicate technical concepts clearly to non-technical users and are committed to providing exceptional customer service.

Pay: $49,000.00 - $59,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Experience:

Desktop support: 2 years (Required)
Microsoft Office 365: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in west point va

IT Support Specialist - Williamsburg

IT Technician

Information Systems Analyst

Technical Support Specialist

Network Control Technician III

Seasonal, Operations Technical Specialist (Part Time)

Network Control Technician II

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