Top 10 Helpdesk support Jobs in West Point Va

Information Systems Analyst
Colonial Behavioral Health —Williamsburg, VA
- $60,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Technical Support Specialist
Saalex —Tidewater, VA
- $45,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Technical Support Specialist
Saalex —Tidewater, VA
Effective communication skills with both technical and non-technical users. Experience with endpoint management tools and remote support tools.
$45,000 - $85,000 a year
Quick Apply
IT Support Specialist - Williamsburg
Catholic Diocese of Richmond —Williamsburg, VA
Valid driver's license with a clean driving record. They communicate technical concepts clearly to non-technical users and are committed to providing…
$49,000 - $59,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk support in west point va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk support jobs near west point va

Systems Analyst jobs in Williamsburg, VA

Technical Support Specialist jobs in Iowa City, IA

Technical Support Specialist jobs in St. Louis, MO

Technical Support Specialist jobs in Kentucky

Technical Support Specialist jobs in Graniteville, SC

Peer Support jobs in Fargo, ND

Entry Level Desktop Support jobs in New York, NY

Risk Analyst jobs in Indianapolis, IN

Systems Analyst jobs in Texas

Data Analyst jobs in Madison, WI

Financial Analyst jobs in Fairfax, VA

Systems Analyst jobs in Richmond, VA

Systems Analyst jobs in Rochester, NY

Systems Analyst jobs in Boulder, CO

Information Systems Analyst

Colonial Behavioral Health -
Williamsburg, VA

Apply Now

Job Details

Full-time
$60,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Computer science
Bachelor's degree in information technology
Computer Science
Electronic health records (EHR) management
IT user and group management
Data validation techniques
Data cleaning
Data quality assurance
Visio
Information Systems
Mid-level
Analysis skills
Bachelor's degree
Customer support ticket management
Data access controls implementation
Software documentation
Project management software
Managing projects
Productivity software
Systems analysis
Access control management
End user technical writing
Bachelor's degree in computer science
Communication skills
Ticketing system technical support
Information Technology

Full Job Description

Job Description

Colonial Behavioral Health provides opportunities for recovery to individuals and their family members in the areas of mental illness, substance use disorder, and developmental disabilities. Colonial Behavioral Health serves the citizens of James City County, City of Poquoson, City of Williamsburg, and York County.

We are currently recruiting for a Information Systems Analyst position within our Information Systems Department. This position is responsible for providing help desk support for software systems, with it's primary focus being the Electronic Health Record (EHR).

Job Duties

Job Responsibilities

Analyze and route issues into the proper ticketing systems and update and close tickets in a timely manner.
Establish and terminate users, manage access levels and reset passwords.
Identifies, develops, implements, tests, and maintains operational documentation for the agency related to software systems and business processes.
Devise or modify procedures to solve problems considering software systems abilities and limitations.
Verifies, analyzes, validates, and performs data cleanup for all software systems through various methods.
Actively participates with user groups and user forums.
Other duties as assigned.

Work Schedule

Monday through Friday- Standard Business Hours

Qualifications (EEO)

Skills and Qualifications

Proven organizational and analytical skills.
Strong ability to understand and document complex system processes and relate them to end users in non-technical terms.
Must be able to manage day-to-day duties while participating actively in new implementations.
Proven ability to project manage and team collaboration.
Excellent oral and written communication skills.
High level skill with MS Office products, including Word, Excel, Access, Visio, PowerPoint and Project.
Bachelor’s Degree in Heath Information, Information Systems, Information Technology, Computer Science or related field, or progressive experience which provides the required knowledge, skills and abilities. preferred

DMV record must be submitted with application.

Our compensation package includes:

Competitive compensation
Virginia Retirement System
Health, Dental, Vision, & Life Insurance
Health Savings Account/Flexible Spending Accounts
Public Student Loan Forgiveness (PSLF) employer

Colonial Behavioral Health is an Equal Employment Opportunity Employer.

Colonial Behavioral Health offers a generous benefit package to include health ,dental, vision and life insurance, participation in the Virginia Retirement System (VRS), deferred compensation, flexible spending accounts, twelve (12) paid holidays, vacation and sick leave or PTO. Optional Participation in Legal Resources and numerous AFLAC Plans to choose from. Colonial Behavioral Health meets the qualifying criteria for Public Service Loan Forgiveness Employment (PLSF) .Please visit http://www.colonialbh.org/career-opportunities.aspx to apply for the position. EEO

Apply Now

Refine Your Search

helpdesk support jobs in west point va

Information Systems Analyst

Technical Support Specialist

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk support in west point va

Explore jobs in more locations

Job Description

Job Duties

Work Schedule

Qualifications (EEO)

Job Seeker Tools

Employer Tools

Browse

Stay Connected