Top 801 Service manager Jobs in West Roxbury Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
10d
Customer Service Manager
Stop & Shop —Quincy, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Service Manager
DLHQ —Burlington, MA
- $130,000 - $170,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
14d
Senior Service Manager
Wayfair —Boston, MA
- $98,963 - $119,263 a year
- Full-time
- Senior level
- Leadership
- Communication skills
Senior Service Manager
Persimmon Technologies Corporation —Bedford, MA
- $130,000 - $145,000 a year
- Full-time
- Engineering
- Pass drug screening
- Master's degree
- AD&D insurance
- Disability insurance
13d
Service Manager
Tesla —Peabody, MA
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Service Manager - Audi Brookline
Asbury —Brookline, MA
- $90,000 - $150,000 a year
- Full-time
- Dealership
- Pass drug screening
- Mid-level
- Paid training
- Paid parental leave
Quick Apply
3d
Incident Manager
Northeastern University —Boston, MA
- $52 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
General Manager Automotive Service Dealer
Confidential —Westwood, MA
- $95,000 - $115,000 a year
- Full-time
- ASE Certification
- Background check
- Dealership
- Health insurance
- Dental insurance
Quick Apply
7h
Service Manager, Interior Horticulture
Cityscapes Plant Care, Inc. —Boston, MA
- From $66,000 a year
- Full-time
- Mid-level
- Mentoring
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Personal Lines Account Manager Team Leader
Pendexter Consulting Group —Concord, MA
- $70,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Licensed Residential Boiler Technician
McClaren Heating & Air —East Bridgewater, MA
- $70,000 - $120,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Facilities Manager
Belmont Medical Technologies —Billerica, MA
- $105,000 - $135,000 a year
- Full-time
- 5 years
- Engineering
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
9d
Manager, Regional Service, East
Mycronic —Tewksbury, MA
- $100,000 - $130,000 a year
- Full-time
- Engineering
- Office
- Microsoft Office
Quick Apply
Marketing Manager; Home Services Appointment Setting & Lead Conversion
United Home Experts, Inc —Ashland, MA
- $100,000 - $160,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
11d
Network Services Manager - Audio Visual, Event Technology
Pinnacle Live —Boston, MA
- Hospitality
- Sales
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Pharmacy Manager
Soleo Health Inc —Canton, MA
- $130,000 - $160,000 a year
- Full-time
- Microsoft Outlook
- Patient monitoring
- Patient care
- Health savings account
- Disability insurance
Quick Apply
Care Manager for Guardianship Services
Public Guardian Services —Braintree, MA
- $70,000 - $75,000 a year
- Full-time
- Background check
- Master of Social Work
- Research
- Health insurance
- Dental insurance
Quick Apply
3h
Electrical Service Manager
Environmental Systems, Inc. —Taunton, MA
- $75,000 - $100,000 a year
- Full-time
- Clean driving record
- 7 years
- Business development
- Profit sharing
- Health insurance
Quick Apply
Shift Leader - Housing & Homeless Services
Bay Cove Human Services —Boston, MA
- $26.52 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply

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service manager jobs near west roxbury ma

Customer Service Manager

Keltron Corp
Rockland, MA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
10 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in west roxbury ma

Customer Service Manager

Customer Service Manager

Service Manager

Senior Service Manager

Senior Service Manager

Service Manager

Service Manager - Audi Brookline

Incident Manager

General Manager Automotive Service Dealer

Service Manager, Interior Horticulture

Personal Lines Account Manager Team Leader

Licensed Residential Boiler Technician

Facilities Manager

Manager, Regional Service, East

Marketing Manager; Home Services Appointment Setting & Lead Conversion

Network Services Manager - Audio Visual, Event Technology

Pharmacy Manager

Care Manager for Guardianship Services

Electrical Service Manager

Shift Leader - Housing & Homeless Services

I want to receive the latest job alert for service manager in west roxbury ma

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