Top 1053 Shift manager Jobs in West Tx

Customer Service Manager
Lochridge Priest —Waco, TX
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Leadership
- Paid holidays
- Health insurance
Quick Apply
6d
Part-Time Employee, Library Services
McLennan Community College —Waco, TX
- $21 an hour
- Part-time
- Research
- Office
- US work authorization
13d
Security Supervisor
GDI Security Services —Waco, TX
- $25 an hour
- Military
- Computer literacy
- Mid-level
- Paid jury duty
- Health insurance
Quick Apply
Environmental Health and Safety Manager
TEXAS CONCRETE PARTNERS —Elm Mott, TX
- $85,000 - $95,000 a year
- Full-time
- Writing skills
- Research
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
11d
Leasing Manager
Tailwind Group, Inc. —Waco, TX
- $40,761 - $52,083 a year
- Weekends as needed
- Marketing
- Inventory management
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
12d
Wraparound Facilitator, Case Manager II, MHY, Pos. #280, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $22.20 an hour
- Full-time
- Nursing
- Clean driving record
- Computer literacy
- Mileage reimbursement
- Loan repayment program
Case Manager II, ACT, MHA, Pos. #124, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $22.98 an hour
- Full-time
- Nursing
- Clean driving record
- Computer literacy
- Mileage reimbursement
- Loan repayment program
3h
Safety Manager - Travel / On-site for Utility Solar
Axium Solar —Waco, TX
- $35 - $60 an hour
- Temporary
- Construction site
- 5 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Part Time Public Housing Manager-Mart
Waco Housing Authority & Affiliates —Waco, TX
- $21.50 an hour
- Part-time
- Background check
- Management
- 5 years
- Tuition reimbursement
- Paid time off
Quick Apply
Service writer and Warranty Claims Manager
Construction Edge Equipment —Waco, TX
- $15 - $27 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
Quick Apply
11d
Supply Chain Manager
Kinetic Custom Trailers Ltd. —Waco, TX
- $115,000 - $145,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Paid holidays
- Paid time off
Branch Manager
WESTERN FINANCE —Waco, TX
- $30,000 - $36,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Construction Yard Manager
Blackrock Construction —Abbott, TX
- $25 an hour
- Full-time
- Mid-level
- Forklift
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
10d
Public Housing Assistant Manager-Kate Ross PT - Apartment Assistant Mgr (Yardi Voyager software pref
Waco Housing Authority & Affiliates —Waco, TX
- $16 an hour
- Part-time
- Background check
- Basic math
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Restaurant Manager
Crickets Grill and Draft House —Waco, TX
- $50,000 - $60,000 a year
- Weekends as needed
- Bar
- 6 years
- Casual dining restaurant
- Paid training
- Health insurance
Quick Apply
Insurance Agency Manager
Farmers Insurance Group - Waco District —Clifton, TX
- $75,000 - $300,000 a year
- Contract
- Background check
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Survey Manager
Thalle Construction Company —Texas
- Background check
- Construction site
- Research
- Paid holidays
- Disability insurance
Quick Apply
Heavy Civil Project Manager
Thalle Construction Company —Texas
- Civil engineering
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
Electrical Project Manager
Thalle Construction Company —Texas
- Construction site
- 8 years
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Case Manager II, MHA, Pos. #129, Robstown, TX
Nueces County MHMR Community Center —Texas
- $22.20 an hour
- Full-time
- Nursing
- Clean driving record
- Computer literacy
- Mileage reimbursement
- Loan repayment program

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shift manager jobs near west tx

Customer Service Manager

Lochridge Priest -
Waco, TX

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Paid sick time

Qualifications

Performance improvement leadership
Promoting products
Managing teams in a customer support role
Customer satisfaction tracking
Mid-level
Dispatching
Quality performance measurement
Sales performance monitoring (sales process improvement strategies)
Call monitoring
Leading team collaboration initiatives
Operational excellence initiatives
Achieving sales targets
Implementation of strategic initiatives
Business operations
Customer satisfaction improvement
Suggestive selling
Leadership
Call center management
Team motivation (leadership skill)

Full Job Description

As our Customer Service Manager, you'll play a pivotal role in our team's success by leading and inspiring a team of customer service representatives to deliver outstanding performance. You'll develop and implement strategies to optimize call center operations, enhance efficiency, and improve customer satisfaction. Your leadership will drive continuous improvement, foster a culture of collaboration, and ensure we exceed service level expectations.

Duties/Responsibilities:

Ensuring efficient call handling to maximize productivity while maintaining service quality.
Minimizing the need for customers to call back by resolving their issues in the first interaction.
Measuring customer satisfaction to gauge the effectiveness of service delivery.
Tracking the percentage of calls that result in sales or desired outcomes.
Maximizing the value generated from each customer interaction.
Monitoring the percentage of callers who hang up before reaching an agent, aiming to reduce abandonment rates.
Identifying opportunities to increase sales by promoting additional products or services during calls.
Evaluating individual agent performance based on metrics such as call quality, adherence to scripts, and sales effectiveness.

Qualifications:

Seasoned leader with a proven track record of success in leading teams and driving operational excellence.
Prior experience in fast paced, high-volume Dispatching, Call Center and/or Customer Service environments
Home Services experience highly preferred
ServiceTitan Experience highly preferred
Passionate About People: Individuals who genuinely care about making a positive impact on the lives of others.
Hungry to WIN!: Ambitious individuals who are driven to achieve excellence and surpass.
Collaborative: We believe in teamwork and recognize that success is a collective effort.
Positive Team Player: Someone who brings positivity and enthusiasm to the workplace, uplifting those around them.
Takes Initiative: Proactive individuals who are not afraid to take charge and drive initiatives forward.
Process Oriented: Detail-oriented individuals who excel at creating and optimizing processes for maximum efficiency.
KPI/Metric Driven: Those who are results-focused and thrive in an environment driven by key performance indicators and metrics.

What We Offer!

Industry Leading Benefits Package
Medical, Dental, Vision
Employee Discounts
Career growth opportunity
Paid Holidays, PTO, Sick Pay available based on position and tenure
401(k)

Quick Apply

Refine Your Search

shift manager jobs in west tx

Customer Service Manager

Part-Time Employee, Library Services

Security Supervisor

Environmental Health and Safety Manager

Leasing Manager

Wraparound Facilitator, Case Manager II, MHY, Pos. #280, Corpus Christi, TX

Case Manager II, ACT, MHA, Pos. #124, Corpus Christi, TX

Safety Manager - Travel / On-site for Utility Solar

Part Time Public Housing Manager-Mart

Service writer and Warranty Claims Manager

Supply Chain Manager

Branch Manager

Construction Yard Manager

Public Housing Assistant Manager-Kate Ross PT - Apartment Assistant Mgr (Yardi Voyager software pref

Restaurant Manager

Insurance Agency Manager

Survey Manager

Heavy Civil Project Manager

Electrical Project Manager

Case Manager II, MHA, Pos. #129, Robstown, TX

I want to receive the latest job alert for shift manager in west tx

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