Top 2206 Customer experience manager Jobs in West Virginia

Manager Customer Experience Operations
Alorica —Bluefield, WV
- Full-time
- Marketing
- Research
- Mid-level
- Health insurance
- Dental insurance
10d
Commercial Banking Relationship Manager
Highlands Bankshares, Inc. —Keyser, WV
- Email
- Background check
- 5 years
- Office
- Profit sharing
- Health savings account
Quick Apply
Sales Manager
Confidential —Charleston, WV
- $75,000 - $90,000 a year
- Full-time
- Background check
- Construction site
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Restaurant General Manager
Taco Bell —Elkins, WV
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Restaurant General Manager
Taco Bell —Westover, WV
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Restaurant General Manager
Taco Bell —Morgantown, WV
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Associate Restaurant Manager
Taco Bell —Clarksburg, WV
- Sales
- Cooking
- Mid-level
Quick Apply
Associate Restaurant Manager
Taco Bell —Fairmont, WV
- Sales
- Cooking
- Mid-level
Quick Apply
Restaurant General Manager
Taco Bell —Kingwood, WV
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Assistant General Manager
SECRET SANDWICH SOCIETY —Fayetteville, WV
- $46,939.59 - $56,529.40 a year
- Full-time
- Sales
- ServSafe
- Ability to walk for extended periods
- Paid time off
- Employee discount
Quick Apply
Associate Restaurant Manager
Taco Bell —Morgantown, WV
- Sales
- Mid-level
- High school diploma or GED
Quick Apply
Associate Restaurant Manager
Taco Bell —Morgantown, WV
- Sales
- Cooking
- Mid-level
Quick Apply
Assistant Property Manager
Red Brick Property Management LLC —Morgantown, WV
- $50,000 - $55,000 a year
- Weekends as needed
- Background check
- Sales
- Computer literacy
- Paid holidays
- Relocation assistance
Quick Apply
Lead Project Estimator (Commercial and Residential)
Confidential —Bridgeport, WV
- From $50,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Paid time off
- On-the-job training
Quick Apply
Quality Supervisor
Chem-Pak, Inc —Martinsburg, WV
- From $25 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- 5 years
- Health savings account
- Health insurance
Quick Apply
7d
Supervisor - Industrial & Oil Field Truck Washout Supervisor
Belmont Solids Control —Triadelphia, WV
- $18 - $20 an hour
- Overtime
- Customer service
- Mid-level
- Supervising experience
- Paid training
- Health savings account
Quick Apply
Certified Dietary Manager
Healthcare Services Group, Inc. —Hinton, WV
- $60,000 - $70,000 a year
- Full-time
- Computer literacy
- Cooking
- Mid-level
- Employee stock purchase plan
- Paid holidays
Assistant Manager - Restaurant
Tudor's Biscuit World —Summersville, WV
- Full-time
- Mid-level
- High school diploma or GED
- Conflict management
- Paid training
- Health insurance
Quick Apply
7d
Warehouse/Operations Manager
Industrial Bolting Technologies, Inc. —Charleston, WV
- $55,000 - $60,000 a year
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
General Manager - Corrections
Aramark —Charleston, WV
- Sales
- Customer service
- Analysis skills
14d

I want to receive the latest job alert for customer experience manager in west virginia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near west virginia

Restaurant Manager jobs in Morgantown, WV

Property Manager jobs in Morgantown, WV

Sales Manager jobs in Charleston, WV

Restaurant Manager jobs in Fairmont, WV

General Manager jobs in Charleston, WV

Restaurant General Manager jobs in Morgantown, WV

Certified Dietary Manager jobs in Minnesota

Dietary Aide jobs in San Bernardino, CA

Certified Dietary Manager jobs in Wichita, KS

Certified Dietary Manager jobs in Maryland

Warehouse Manager jobs in Seattle, WA

Epic Certified Analyst jobs in California

Certified Dietary Manager jobs in Plainville, CT

Restaurant Manager jobs in West Palm Beach, FL

Restaurant Manager jobs in Philadelphia, PA

Nurse Manager jobs in Tampa, FL

Restaurant Manager jobs in Lubbock, TX

Restaurant Host jobs in Seattle, WA

Lvn Case Manager jobs in Los Angeles, CA

Restaurant Manager jobs in Massachusetts

Manager Customer Experience Operations

Alorica -
Bluefield, WV

Apply Now

Job Details

Full-time
10 days ago

Benefits

Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance

Qualifications

Customer communication
Research

Full Job Description

Manager Customer Experience Operations

Location: Bluefield, WV (Onsite)

Employment Type: Full Time

ABOUT US

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

HERE’S WHAT THE JOB REALLY LOOKS LIKE

Performs extensive levels of managing operational performance against client requirements. Regular supervision is exercised over Team Managers or Shift Manager.

HOW YOU’LL MAKE AN IMPACT

Oversees all aspects of team member training and development related to programs and client needs
Oversees performance and quality standard reviews to ensure outcomes meet client expectations.
Manages all financial and budgeting responsibilities of operational support division.
Ensure all company policies and procedures are adhered to at the new centers. This includes promoting a healthy work environment with honesty, integrity, and respect for all employees.

WHAT YOU’LL ACTUALLY DO

Troubleshoots and creates action plans to quickly and effectively address problems.
Identifies process improvement opportunities to drive operational efficiencies operation.
Monitors all key metrics in support of meeting/exceeding initiative objectives.
Maintain positive, consistent, and effective communications with staff and Senior Leadership teams
Other Duties as assigned

WHAT’LL SET YOU UP FOR SUCCESS

Bachelor’s degree from an accredited university or college with major course work in business, marketing, communications, retail management or equivalent work experience
Extensive experience in management and operations management in a customer service or call center environment.
Adjudication Experience
Strong Analytical experience
Detail Oriented
Proven background working with benefits investigations or research
Excellent written and verbal communication skills with the ability to solve issues
Strong organizational and strategic planning skills.
Client advocate with strong customer service skills.
Ability to coach and develop program management to drive program performance.
Flexibility and versatility in problem analysis and resolution requiring attention to detail.
Ability to communicate across functional lines.
Ability to analyze and interpret qualitative and quantitative data
Excellent interpersonal, written and oral communications and organizational skills.

WHY ALORICA?

Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.

What We Offer:

Competitive base pay with performance-driven incentives
Comprehensive benefits including medical, dental, vision, and 401(k)
Career development through Alorica Academy's open-access courses
Real opportunities to grow within a global organization
Access to our employee assistance program
A collaborative, inclusive culture where innovation happens

Our Values

Bold – We challenge conventions and take smart risks

Relentless – We deliver results, no matter what it takes

Connected – We work as One Alorica because we're stronger together

True – We show up as our authentic selves, every single day

Ready to Join Us?

If you're looking for a place where your expertise matters, your voice is heard, and your work drives real impact, let's talk.

Apply today!

Equal Opportunity Employer – Veterans/Disabled

DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

#AloricaUSA #AloricaJobs

Apply Now

Refine Your Search

customer experience manager jobs in west virginia

Manager Customer Experience Operations

Commercial Banking Relationship Manager

Sales Manager

Restaurant General Manager

Restaurant General Manager

Restaurant General Manager

Associate Restaurant Manager

Associate Restaurant Manager

Restaurant General Manager

Assistant General Manager

Associate Restaurant Manager

Associate Restaurant Manager

Assistant Property Manager

Lead Project Estimator (Commercial and Residential)

Quality Supervisor

Supervisor - Industrial & Oil Field Truck Washout Supervisor

Certified Dietary Manager

Assistant Manager - Restaurant

Warehouse/Operations Manager

General Manager - Corrections

I want to receive the latest job alert for customer experience manager in west virginia

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected