Top 215 Entry level associate Jobs in West Virginia

Customer Service Advocate II (Remote)
CareFirst BlueCross BlueShield —Charleston, WV
- $39,240 - $71,940 a year
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
4d
Accounts Payable Clerk
Woodcraft —Parkersburg, WV
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
MSHA Triadelphia Security - Security Guard - PTH
ACTION FACILITIES MANAGEMENT INC —Triadelphia, WV
- $18.50 - $23.59 an hour
- Background check
- Ability to walk for extended periods
- Military
Senior Administrative Associate
RR Donnelley —Wheeling, WV
- $18.22 - $25.53 an hour
- Overtime
- Hybrid work
- Writing skills
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
11d
Sales and Operations Management Trainee
Penske Truck Leasing and Logistics —Cross Lanes, WV
- $25 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
12d
Sr. Administrative Associate
RR Donnelley —Wheeling, WV
- $18.22 - $25.53 an hour
- Overtime
- Hybrid work
- Writing skills
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
4d
Administrative Associate
RR Donnelley —Wheeling, WV
- $17.02 - $23.46 an hour
- Overtime
- Hybrid work
- Microsoft Excel
- Writing skills
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Administrative Associate (1st Shift)
RR Donnelley —Wheeling, WV
- $17.06 - $23.46 an hour
- Overtime
- Hybrid work
- Microsoft Excel
- Writing skills
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Tax Audit Clerk Trainee
State of West Virginia —Charleston, WV
- $32,862 - $56,373 a year
- Full-time
- Background check
- Writing skills
- Office
- Paid parental leave
- Health savings account
Quick Apply
6d
Operations Associate
United Bank —Ripley, WV
- Full-time
- Microsoft Excel
- Computer literacy
- Research
5d
Collaboration Administrator
Encova Insurance —Charleston, WV
- $55,132 - $88,210 a year
- Overtime
- Hybrid work
- System design
- Residential
- Analysis skills
- Paid holidays
- Dental insurance
Transportation Human Resources Generalist 1 - Lewis County
West Virginia Department of Transportation —Weston, WV
- $42,394.14 - $60,244.08 a year
- Full-time
- Computer literacy
- Writing skills
- No experience needed
- Paid holidays
- Disability insurance
5d
Investigator Associate
State of West Virginia —Martinsburg, WV
- $35,702 - $61,628 a year
- Email
- Background check
- Office
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Apprentice Technician - HVAC Commercial
Casto Technical Services —Charleston, WV
- Clean driving record
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Paid jury duty
Quick Apply
Insurance Servicing Associate - Consumer Loan Operations
WesBanco Bank, Inc. —Wheeling, WV
- Remote
- Microsoft Word
- Research
- Office
CAD Draftsman
Tecnocap LLC —Glen Dale, WV
- $45,000 - $50,000 a year
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
6d
I&E Technician I
Antero Resources Corporation —Pennsboro, WV
- Full-time
- Clean driving record
- Microsoft Excel
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
HR Generalist
Goodwill of Southwestern Pennsylvania —Morgantown, WV
- $24.04 - $26.44 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Driver's License
- Employee assistance program
- Flexible schedule
Quick Apply
12d
U.S. Probation Officer
U.S. Courts —Wheeling, WV
- $53,162 - $120,341 a year
- Full-time
- Addiction Medicine
- Writing skills
- Pass drug screening
- Paid holidays
- Health insurance
9d
(Hybrid) Senior Research Specialist - Health Affairs Institute
West Virginia University —Morgantown, WV
- Full-time
- Office
- Driver's License
- University
- Paid holidays
- Health insurance

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Customer Service Advocate II (Remote)

CareFirst BlueCross BlueShield -
Charleston, WV

Quick Apply

Job Details

Full-time
$39,240 - $71,940 a year
4 days ago

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Prioritize workflow & multitask efficiently in a fast-paced environment while using multiple skill sets with demonstrated proficiency.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in system testing as needed and ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: 3 years customer service experience.

Preferred Qualifications:

3 years experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $39,240 - $71,940

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

#LI-LY1

Quick Apply

Refine Your Search

entry level associate jobs in west virginia

Customer Service Advocate II (Remote)

Accounts Payable Clerk

MSHA Triadelphia Security - Security Guard - PTH

Senior Administrative Associate

Sales and Operations Management Trainee

Sr. Administrative Associate

Administrative Associate

Administrative Associate (1st Shift)

Tax Audit Clerk Trainee

Operations Associate

Collaboration Administrator

Transportation Human Resources Generalist 1 - Lewis County

Investigator Associate

Apprentice Technician - HVAC Commercial

Insurance Servicing Associate - Consumer Loan Operations

CAD Draftsman

I&E Technician I

HR Generalist

U.S. Probation Officer

(Hybrid) Senior Research Specialist - Health Affairs Institute

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