Top 15 Helpdesk technician Jobs in West Virginia

IT Help Desk Technician
Omni Strategic Technologies Inc —Wheeling, WV
- Windows
- 2 years
- Communication skills
- Profit sharing
- Paid parental leave
Quick Apply
Help Desk Support Technician
NuAxis Innovations —Shepherdstown, WV
- Online Application
- Mid-level
- 1 year
IT Analyst
Modern Medical Solutions —Huntington, WV
- $14 - $22 an hour
- Contract
- Hybrid work
- Computer science
- Azure
- Computer Science
- Flexible schedule
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Assoc Help Desk Tech - Casual
SYSTEM West Virginia University Health System —Morgantown, WV
- Part-time
- Computer Science
- Office
- High school diploma or GED
- Opportunities for advancement
Information Systems Specialist
Ergon, Inc - Refining & Marketing —Newell, WV
- Email
- Mid-level
- High school diploma or GED
- Clean MVR report
- Profit sharing
- Paid holidays
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Huntington, WV
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Service Technician, HVAC Repair
Sears Home Services —Charles Town, WV
- $18 - $30 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply

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Miles IT —Sophia, WV
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helpdesk technician jobs near west virginia

IT Help Desk Technician

Omni Strategic Technologies Inc -
Wheeling, WV

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Job Details

Benefits

Profit sharing
Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Description:

About Us

At Omni, we don’t just integrate technology with business — we empower people. Our culture is built on collegiality, teamwork, and service, where professionals thrive by supporting one another and delivering exceptional client care. We believe in growing together, celebrating individual ambition while achieving more as a team.

The Opportunity

We’re looking for an IT Help Desk Technician who is passionate about technology and even more passionate about helping people use it effectively. This is an entry-level role with opportunities for professional growth and development and a path for advancement.

As the first line of support for our clients, you’ll be the friendly, knowledgeable voice that helps resolve technical issues and keeps businesses running smoothly.

We believe our employees are our greatest asset, which is why we offer a comprehensive and competitive benefits package designed to support your health, financial well-being, and work-life balance. Our benefits include but are not limited to generous Paid Time Off (PTO), medical, dental, and vision coverage, 401(k) plan with company matching contributions, profit-sharing opportunities, and paid parental leave. We are committed to investing in our team members and providing the resources they need to thrive both personally and professionally.

What You’ll Do

Field requests and provide courteous and professional remote support for software, hardware, and peripheral issues.
Troubleshoot and resolve issues independently or escalate more complex issues with detailed documentation.
Perform hands-on fixes, including software installs, hardware upgrades, and system configurations.
Maintain open communication with clients and team members to ensure timely resolution and satisfaction.
Contribute to and improve internal knowledge bases and checklists.

Requirements:

What You Bring

2+ years of experience in IT support, including desktop troubleshooting, networking, and Active Directory.
Strong customer service mindset — you go above and beyond to help others.
Excellent communication skills, both written and verbal.
Ability to work independently, manage time effectively, and meet deadlines.
Familiarity with technologies such as:
- Microsoft Office 365
- Windows Server (2012/2016/2019) and Windows 10
- Antivirus and malware protection
- Backup solutions and cloud infrastructure
- ConnectWise Manage, Automate, and Control
Preferred certifications include A+, Network+, or Microsoft 365 Fundamentals.

Why Omni?

Client-Centered Mission: We’re passionate about delivering outstanding service and results.
Supportive Company Culture: We care for one another and celebrate team success.
Career Growth: We invest in your development and offer clear advancement paths.
Competitive Compensation & Benefits: Enjoy a comprehensive package including health, dental, vision, and life insurance, a matching 401(k), and generous PTO to support your work-life balance.

Omni is an Equal Opportunity Employer. No phone calls, please.

Quick Apply

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helpdesk technician jobs in west virginia

IT Help Desk Technician

Help Desk Support Technician

IT Analyst

Assoc Help Desk Tech - Casual

Information Systems Specialist

Now Hiring IT and Telecom Field Technicians

Service Technician, HVAC Repair

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