Top 1830 Member services representative Jobs in West Virginia

Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)
CVS Health —West Virginia
- $17.00 - $31.30 an hour
- 8 hour shift
- Remote
- Microsoft Excel
- Microsoft Outlook
- Residential
- Health insurance
- Dental insurance
4d
Inbound Contacts Representative
Humana —West Virginia
- $39,000 - $49,400 a year
- 8 hour shift
- Remote
- HIPAA
- Mid-level
- Travel
- Paid parental leave
- Paid holidays
5d
Enterprise Imaging Informatics Supervisor
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Microsoft Excel
- Computer Science
- Hospital
Pharmacy Enterprise Manager
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Administrative experience
- Ability to lift 50 pounds
- Business Administration
Monongalia County Domestic Violence Specialist
Rape & Domestic Violence Information Center, Inc. —Monongalia County, WV
- $18 an hour
- Full-time
- Bilingual
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Driver and Maintenance Assistant
The Orchards —Chester, WV
- Full-time
- CPR Certification
- Mid-level
- High school diploma or GED
Quick Apply
Respiratory Therapist
WVUH West Virginia University Hospitals —Morgantown, WV
- $1,308.46 - $1,575.77 a week
- Full-time
- Hospital
- Bachelor of Science
- No experience needed
Quick Apply
Registered Nurse
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Nursing
- RN License
- Hospital
Quick Apply
Human Resources Manager
CHEAT LAKE ANIMAL HOSPITAL —Morgantown, WV
- From $50,000 a year
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d
Pharmacy Analyst - Business Optimization Strategist
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Computer Science
- English
- Mid-level
Veterinarian
National Veterinary Associates —Lewisburg, WV
- $100,000 - $130,000 a year
- Part-time
- Patient care
- Fair chance
- Leadership
- Paid holidays
- Disability insurance
Technical Support Representative
Citynet LLC —Bridgeport, WV
- $15 an hour
- Overtime
- Word processing
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
10d
Member Services Representative
The United Federal Credit Union —Morgantown, WV
- From $16 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Branch Manager
Long Reach Federal Credit Union —Ellenboro, WV
- Full-time
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Crew Chief
MHI RJ Aviation —Bridgeport, WV
- 12 hour shift
- Background check
- Computer literacy
- Mid-level
- Wellness program
- Health savings account
Quick Apply
Clinical Risk Director
Fltr West Virginia —West Virginia
- $100,000 - $120,000 a year
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
- Disability insurance
- Dental insurance
Direct Support Professional
Sevita —Parkersburg, WV
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
Direct Support Professional
Sevita —Parkersburg, WV
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
Direct Support Professional
Sevita —Parkersburg, WV
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
Direct Support Professional
Sevita —Parkersburg, WV
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy

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Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)

CVS Health -
West Virginia

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Microsoft Excel
Microsoft Outlook
High school diploma or GED
Phone customer support

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Behavioral Health Customer Service Representatives (CSR) provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. The role guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.

Position Overview

Schedule: Monday-Friday 11:45AM-8:15PM EST
Schedules subject to change at any time with advanced notice due to business need.
Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday. No PTO available the first 45 days of employment.
Training Requirements: First six-seven weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST.

What you will do

Creates an empathetic connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.
Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member.
Anticipates customer needs by answering unasked questions.
Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Performs financial data maintenance as necessary.
Explains member's rights and responsibilities in accordance with contract.

Workspace Requirements

Must have a quiet/secure workspace in your home.
Recommended Technical requirements when obtaining your own residential internet service.
Select an internet service that is either broadband or fiber (e.g., Verizon Fios, Comcast).
Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired connection is required (ethernet connection); a wireless connection will introduce the risk of performance degradation.
Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet connection so your ability to perform your work is not affected. Streaming video content and gaming will significantly reduce the amount of bandwidth available for your corporate equipment.

Required Qualifications

1+ years of experience in a healthcare, call center environment.
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word.

Preferred Qualifications

Previous Behavioral Health, Medical, or Insurance background.
Experience working from home in a remote role.

Education

High School Diploma or GED.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

member services representative jobs in west virginia

Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)

Inbound Contacts Representative

Enterprise Imaging Informatics Supervisor

Pharmacy Enterprise Manager

Monongalia County Domestic Violence Specialist

Driver and Maintenance Assistant

Respiratory Therapist

Registered Nurse

Human Resources Manager

Pharmacy Analyst - Business Optimization Strategist

Veterinarian

Technical Support Representative

Member Services Representative

Branch Manager

Crew Chief

Clinical Risk Director

Direct Support Professional

Direct Support Professional

Direct Support Professional

Direct Support Professional

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