Top 1104 Safety compliance manager Jobs in West Virginia

Customer Service Manager
Swanson Industries —Morgantown, WV
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Terminal Operational Supervisor
KC Logistics, Inc. —Buffalo, WV
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Certified Dietary Manager
Healthcare Services Group, Inc. —Hinton, WV
- $60,000 - $70,000 a year
- Full-time
- Computer literacy
- Cooking
- Mid-level
- Employee stock purchase plan
- Paid holidays
FCR Construction Lead
TechServ Consulting & Training —Charleston, WV
- Construction site
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Store Manager
Par Mar Stores —Marlinton, WV
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager
Par Mar Stores —Harrisville, WV
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Store Manager
Par Mar Stores —Huttonsville, WV
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
General Manager
River Bend Membership Corporation —Falling Waters, WV
- $78,000 - $84,000 a year
- Weekends as needed
- Background check
- Organizational skills
- In-person
- 401(k)
- Paid time off
Quick Apply
Plant Manager – Chemical Manufacturing
TCL Specialties, LLC —Proctor, WV
- $190,000 - $220,000 a year
- Extended hours
- 5 years
- Office
- Mentoring
- Relocation assistance
- Health insurance
Quick Apply
Assistant Warehouse Manager
Steelcon —Beckley, WV
- $15 - $18 an hour
- Full-time
- ERP systems
- Mid-level
- Forklift
- Health savings account
- Health insurance
Quick Apply
2d
Assistant Manager
Burger King —Hurricane, WV
- Weekends as needed
- 18 years or older
- Sales
- Computer literacy
Quick Apply
Assistant General Manager
SECRET SANDWICH SOCIETY —Fayetteville, WV
- $46,939.59 - $56,529.40 a year
- Full-time
- Sales
- ServSafe
- Ability to walk for extended periods
- Paid time off
- Employee discount
Quick Apply
11d
Service Manager
Grant Gardens - 63466257 —Ona, WV
- From $45,000 a year
- Full-time
- Carpentry
- Background check
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
12d
Manager, Operational Finance
MHI RJ Aviation —Bridgeport, WV
- Full-time
- Inventory management
- ERP systems
- Office
- Wellness program
- Health savings account
Quick Apply
Key Account Manager
Dasco HME LLC —Charleston, WV
- Weekends as needed
- Microsoft Excel
- Office
- Residential
- Paid holidays
- Health insurance
Residential Manager
Diversified Assessment & Therapy Services —Lewisburg, WV
- $40,000 a year
- Weekends as needed
- Background check
- 18 years or older
- Medication administration
- Disability insurance
- Health insurance
Quick Apply
Residential Manager
Northwood Health Systems —Wheeling, WV
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Health savings account
- Paid holidays
Quick Apply
Electrical Supervisor
Quikrete – Cement —Martinsburg, WV
- Online Application
- 5 years
- High school diploma or GED
- Manufacturing
- Disability insurance
- Health insurance
Quick Apply
Terminal Manager (16)
Kenan Advantage Group —Newell, WV
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
10d
Assistant Manager - Restaurant
Gino's Pizza & Spaghetti House —Fayetteville, WV
- Full-time
- Mid-level
- High school diploma or GED
- Conflict management
- Paid training
- Health insurance
Quick Apply
12d

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Customer Service Manager

Swanson Industries -
Morgantown, WV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Safety protocol adherence
Spreadsheets
High school diploma or GED
Bachelor's degree
Attention to detail
Organizational skills
Productivity software
Cross-functional communication

Full Job Description

JOB SUMMARY:

Oversees the daily operations of the Swanson customer service department, leading customer service representatives in successfully achieving company initiatives. The successful candidate in this role will need to clearly and effectively communicate at all levels of the organization, ensuring an exceptional customer experience. From orders to invoices to the daily issues that arise within the department, this position will interface with customers regularly, and act as the liaison between the customer and the company.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Manage daily workflow within the customer service department.
Create and track customer service goals.
Receive and implement customer feedback to improve the quality of service.
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly, including but not limited to orders, quotes, invoices, billing, payments, pricing, company policy and procedures.
Receive, review, and process orders.
Receive customer correspondence and resolve customer complaints.
Maintain balance between company policy and customer benefit. Partner with Sales, Marketing, Purchasing, and Operations to solve issues in the best interest of both the company and the customer.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Document customer interactions and transactions. Ensure that all invoices are handled daily for all customer accounts.
Establish and maintain assigned customer accounts for accurate information.
Occasional travel to Swanson operations for training and team meetings.
Compile and generate reports as they relate to customer service.
Enhance professional growth and development through participation in educational programs, current literature, meetings, and workshops.
Perform related duties as assigned.
Maintain compliance with all company policies and procedures.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

Must have a high school diploma.
Bachelor’s degree in business administration or related field, preferred.
Must have five (5) years of previous customer service experience.
Previous customer service manager experience preferred.
Exceptional computer skills; Microsoft Word, Excel, and Google-based applications.
Strong decision making and analytical abilities.
Highly developed sense of integrity and commitment to customer satisfaction.
Effective written and verbal communication skills.
Detail oriented with the ability to perform work under minimal supervision.
Ability to effectively communicate (both written and verbal) with internal and external customers.
Proven ability to meet deadlines and follow directions.

PHYSICAL REQUIREMENTS:

Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Ability to work safely and adhere to the Swanson Safety System in daily job duties.
Ability to sit for extended periods of time.
Must be able to lift and carry up to 30 lbs.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Customer Service: 3 years (Preferred)
Management: 3 years (Preferred)
ERP Manufacturing: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

safety compliance manager jobs in west virginia

Customer Service Manager

Terminal Operational Supervisor

Certified Dietary Manager

FCR Construction Lead

Store Manager

Assistant Manager

Store Manager

General Manager

Plant Manager – Chemical Manufacturing

Assistant Warehouse Manager

Assistant Manager

Assistant General Manager

Service Manager

Manager, Operational Finance

Key Account Manager

Residential Manager

Residential Manager

Electrical Supervisor

Terminal Manager (16)

Assistant Manager - Restaurant

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