POSITION SUMMARY:
The Volunteer Coordinator is responsible for overseeing, scheduling, and coordination of volunteers across various programs. Working with the Director of Programs to be certain the needs of programs and volunteer task are completed as needed. While also performing a variety of labor-related tasks associated with the acquisition, storage, and distribution of food and donated products including pulling orders, unloading deliveries, repacking food products, operating warehouse equipment, and general maintenance and cleanup.
KEY DUTIES AND RESPONSIBILITIES:
1. Oversight of Volunteers in the warehouse and designated throughout areas of the foodbank facility as well as community program distributions.
2. Data entry, upkeep of time recording of volunteer hours.
3. Is responsible for stocking food and non-food products in the warehouse as needed.
4. Assist in picking program orders for packaging by volunteers and assists with client pickups to ensure that the invoices match the order provided.
5. Ensures shrink wrap and pallet tags are neat, free of debris and legible.
6. Assists with housekeeping of both Foodbank equipment and buildings.
7. Assists in verifying food safety standards are met for products and packaging materials through visual inspection, product handling, and temperature monitoring, as applicable.
8. Complies with all other aspects of the Foodbank’s food safety programs, policies, and procedures.
9. Assists the Warehouse Director with opening and closing the warehouse daily in accordance with policies and procedures.
10. Assists the Warehouse Director and Inventory Manager with both daily cycle counts and monthly inventory, counting, and reconciliation.
11. Maintains current certifications and medical cards as mandated by Foodbank, state, and federal requirements.
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Performs other related duties, as requested or assigned.
REPORTS TO:
Director of Warehouse Programs
KNOWLEDGE, SKILLS AND ABILITIES:
- Must embrace the Mission of the Foodbank.
- Must have the ability to interact effectively with the Warehouse Director, the CEO, the COO, other Foodbank staff, and volunteers.
- Must have the ability to interact positively with a diverse group of individuals, including clients of the Facing Hunger Foodbank, either autonomously or as part of a team.
- Must possess a strong work ethic.
- Most possess keen time management skills.
- Must exhibit excellent customer service skills.
- Must possess good interpersonal skills, including the ability to give kind and appropriate directions to volunteers; and
- Must have the ability to maintain a level of professionalism, promoting the Facing Hunger Foodbank’s community spirit and mission.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- High school diploma or equivalent preferred
- Three months or more warehouse experience and/or training preferred
SPECIAL REQUIREMENTS:
- Must successfully pass a pre-employment background check and drug screen
- Must have a valid driver’s license from State in which employee resides
- Must have and maintain a safe driving record
- Must have the ability to lift up to 60 pounds on a repetitive basis and, occasionally, up to 75 pounds
- Must have a current Forklift and Pallet Jack Certification or ability to become certified
- Must pass the SERV Safe Food Handler Certification within 3 months of starting in position
TOOLS AND EQUIPMENT USED:
Office equipment: telephone, calculator, computer, copy machine, scanner, and fax machine.
Warehouse equipment: pallet jack, forklift, scales, ladders, step stools, walk-in coolers and freezers, infrared thermometer, and cleaning supplies, along with required personal protective equipment. [Training prior to use will be provided for warehouse equipment. Safety training and indicated safety equipment may be required and provided when the employee is performing job duties.]
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Facing Hunger Foodbank reserves the right to determine reasonable accommodations.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, manipulate, or operate objects; and, to reach forward, back, sideways, and up with both hands and arms. The employee is frequently required to sit, stand, bend, kneel, climb, walk, talk, and hear/listen.
The employee, from time to time, may lift and/or move objects weighing in a range of 60 to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Facing Hunger Foodbank reserves the right to determine reasonable accommodations.
The work environment is indoor, generally, in a warehouse setting, which may include shared space and stairs, loud noise and extreme temperatures. While performing this job, the employee may be required to work in some adverse conditions. Specifically, the refrigerated areas have temperature zones around 35 degrees Fahrenheit, and the freezer areas have temperature zones that may reach -10 degrees Fahrenheit. Additionally, the warehouse temperature may vary based on the outdoor temperature, and dust and fumes from propane-fueled equipment may be present. Lighting includes artificial and natural light. The employee in this position may be required to enter and assist in other areas of the physical plant that is an office setting. Travel outside the office/physical plant may be required for conferences, trainings, or meetings, as the need arises.
DISCLAIMER:
The above statements are intended only as illustrations to describe the general nature, duties and level of work that may be performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
This job description does not constitute an employment contract between the Facing Hunger Foodbank and the employee and is subject to change by the Facing Hunger Foodbank, as the need arises.
Benefits:
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401(k)
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401(k) matching
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Dental insurance
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Disability insurance
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Health insurance
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Life insurance
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Paid time off
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Retirement plan
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Vision insurance
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FSA
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FSA Dependent Care
Schedule:
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8 hour shift
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Day shift
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Monday to Friday
Education:
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High school or equivalent (Preferred)
