Top 102 Desktop technician Jobs in Westbury, Ny

Desktop Support Technician
ION Computer Systems —New Hyde Park, NY
- $30 - $35 an hour
- Full-time
- Background check
- 5 years
- Mid-level
Quick Apply
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
- Loan forgiveness
Helpdesk Technician
Enersys —Commack, NY
- $50,000 - $65,000 a year
- Overtime
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
IT Technician, Bureau of IT Infrastructure and Support Services
DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $71,434 a year
- Full-time
- Management
- High school
- Mid-level
- Wellness program
- Health insurance
8d
Computer Support Technician II
New York University —New York, NY
- $38.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
Desktop Technician
DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $59,537 - $68,468 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
IT Helpdesk Support Technician
Wilen New Media LLC —Melville, NY
- $22 - $26 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
12d
Timing Device Technician
Mac Incorporated —Long Island City, NY
- $75,000 - $95,000 a year
- OSHA
- Mid-level
- 3 years
Quick Apply
Level 2 Helpdesk Support Professional, Temp to Perm
JOINT INDUSTRY BOARD OF THE ELECTRICAL INDUSTRY —Flushing, NY
- From $44.70 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Quick Apply
1d
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
IT ANALYST - CORPORATE
Front Row Europe GmbH —New York, NY
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Commuter assistance
- Health insurance
Desktop Support Technician - JFK Airport
ESP Global Services Limited —Jamaica, NY
- $52,000 - $55,000 a year
- 8 hour shift
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Empire Merchants Metro —Astoria, NY
- $45,000 - $75,000 a year
- Full-time
- Research
- Office
- Windows
- Travel reimbursement
- Disability insurance
Technical Support - Level 1
Future Tech Enterprise, Inc. —Lynbrook, NY
- $49,000 - $55,000 a year
- Full-time
- School experience
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
2d
IT Help Desk Technician II
Jazz at Lincoln Center —New York, NY
- $33.65 - $38.46 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
Service Desk Technician
OFFICE OF CRIMINAL JUSTICE —Manhattan, NY
- $68,213 - $80,000 a year
- Multiple hires
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
9d
Computer Hardware Technician
IT Asset Management Group —Farmingdale, NY
- From $21 an hour
- Overtime
- Mid-level
- Windows
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
IT Technician
Situation Group —New York, NY
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Tier 1 Help Desk Technician
5Q Partners, LLC —New York, NY
- $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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desktop technician jobs near westbury, ny

Desktop Support Technician

ION Computer Systems -
New Hyde Park, NY

Quick Apply

Job Details

Full-time | Contract
$30 - $35 an hour

Qualifications

Desktop computer repair
Mobile device support
IT user and group management
GPO
Laptop (troubleshooting support)
Hardware maintenance
Windows
Printer (troubleshooting support)
High school diploma or GED
IT infrastructure
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Networking equipment (troubleshooting support)
Organizational skills
macOS
IP networking
Productivity software
Desktop administration
Peripheral hardware support
IT department experience
Mobile devices

Full Job Description

Desktop Support Technician

Location: New Hyde Park
Job Type: Full-Time
Company: Ion Computer Systems
This is a Contract position through year end.

About the Opportunity

Ion Computer Systems is seeking a skilled and customer-focused Desktop Support Technician to support a major IT Infrastructure initiative for Northwell Health. This role is responsible for delivering high-quality end-user support in a dynamic, fast-paced healthcare environment, ensuring the reliability, performance, and availability of critical technology systems and services.

This role is ideal for a technology professional who thrives on customer service, problem-solving, and hands-on technical support. The successful candidate will be responsible for supporting desktops, laptops, printers, scanners, mobile devices, and specialized hospital equipment while ensuring service levels and operational objectives are consistently met.

As a member of our technical support team, you will have the opportunity to work with enterprise technologies, collaborate with vendors and stakeholders, and contribute to improving IT service delivery across the organization.

Position Summary

The Desktop Support Technician supports all end-user equipment, including desktops, laptops, printers, scanners, mobile devices, and hospital-related technology. The Technician ensures that service level commitments and deliverables are met while providing excellent customer service and technical support to end users.

Key Responsibilities

Service Delivery & Support

Support service delivery operations while adhering to documented Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
Gather data and compile reports related to KPIs, SLAs, and operational metrics for management review.
Participate in service delivery activities and support management initiatives in accordance with standardized policies, procedures, and processes.
Provide timely and effective technical support to end users in a healthcare environment.

Technical Support

Image, configure, deploy, and support software on desktops, laptops, and other workstation devices.
Troubleshoot, maintain, and repair hardware including desktops, laptops, printers, scanners, and mobile devices.
Diagnose and resolve software, operating system, and connectivity issues.
Support Microsoft Windows operating systems and Microsoft Office applications.
Support user accounts, permissions, and resources within Active Directory environments.

Infrastructure & Operations

Assist with the development, testing, implementation, and support of new and enhanced IT systems.
Respond to production-impacting incidents and outages while assisting with remediation efforts.
Coordinate with vendors on break/fix activities and warranty support.
Support networking-related issues involving TCP/IP, DNS, DHCP, routers, switches, and related technologies.
Maintain documentation of incidents, resolutions, and technical procedures.

Qualifications

Required

High School Diploma or equivalent.
Minimum of five (5) years of technology service delivery experience in a corporate, healthcare, or high-availability environment.
Strong experience supporting:
Desktops and laptops
Mac computers
Printers and scanners
Mobile devices
Network-connected hardware
Knowledge of:
Microsoft Windows operating systems
Microsoft Office Suite
Active Directory
DHCP
DNS
Group Policy Objects (GPOs)
Experience with networking concepts including TCP/IP and DNS.
Experience with Citrix environments.
Strong troubleshooting, analytical, and organizational skills.
Excellent verbal and written communication skills.
Ability to prioritize multiple tasks and provide exceptional customer service.

Preferred

Experience with CA Desktop and Server Manager.
Experience with CA Service Desk or similar ticket management systems.
ITIL v3 Foundation Certification.
Six Sigma Certification.
Previous healthcare or hospital IT support experience.

About Northwell Health

Northwell Health is the largest healthcare provider in New York State, serving millions of patients annually through a network of hospitals, outpatient facilities, and physician practices. Known for its innovation in clinical care and technology, Northwell is a leader in healthcare transformation and digital health initiatives.

About Ion Computer Systems

Ion Computer Systems is a trusted IT solutions provider specializing in enterprise technology, cloud services, healthcare IT, and managed services. As a Microsoft partner and leading systems integrator, Ion delivers high-impact solutions and skilled resources to organizations across healthcare, government, and commercial sectors.

Why Join This Project

Work on impactful healthcare systems improving patient outcomes
Gain experience in a large-scale enterprise integration environment
Collaborate with top-tier healthcare and technology professionals
Opportunity for contract extension based on performance and project needs

Ion Computer Systems is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Pay: $30.00 - $35.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

desktop technician jobs in westbury, ny

Desktop Support Technician

Service Desk Technician

Desktop Support Technician

Helpdesk Technician

IT Technician, Bureau of IT Infrastructure and Support Services

Computer Support Technician II

Desktop Technician

IT Helpdesk Support Technician

Timing Device Technician

Level 2 Helpdesk Support Professional, Temp to Perm

IT Helpdesk Technician

IT ANALYST - CORPORATE

Desktop Support Technician - JFK Airport

Help Desk Technician

Technical Support - Level 1

IT Help Desk Technician II

Service Desk Technician

Computer Hardware Technician

IT Technician

Tier 1 Help Desk Technician

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