Top 337 Customer care coordinator Jobs in Westchester Ny

Associate Patient Care Coordinator
UnitedHealth Group —Lake Success, NY
- $16 - $29 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- OSHA
- AD&D insurance
- Employee stock purchase plan
10d
Associate Patient Care Coordinator
UnitedHealth Group —Plainview, NY
- $16.15 - $28.80 an hour
- Urgently hiring
- OSHA
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
WFH Customer Care Coordinator
Qureos Inc —New York, NY
- $19 - $28 an hour
- Remote
- Residential
- Administrative experience
- Communication skills
4d
Care Coordinator - NYC
Atria Health and Research Institute —New York, NY
- $85,000 - $100,000 a year
- Weekends as needed
- 5 years
- Urgent Care
- HIPAA
- Health insurance
- 401(k) 4% Match
Quick Apply
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
3d
Support Coordinator I - Torrance-BCO Ortho Cl - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Manhattan, NY
- $22.00 - $34.18 an hour
- 8 hour shift
- Background check
- Administrative experience
- High school diploma or GED
Patient Care Coordinator
Optum —New York, NY
- $18 - $32 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Employee stock purchase plan
Support Coordinator II - Torrance-BCO PT & OT Cl - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Manhattan, NY
- $25.00 - $39.69 an hour
- 8 hour shift
- Background check
- Spanish
- Microsoft Outlook
Medical Patient Care Coordinator (English/Russian)
SLA Associates, LLC dba IDCC Health Services —Brooklyn, NY
- $22 - $25 an hour
- Part-time
- Medical office experience
- English
- Neurology
- Health savings account
- Health insurance
Quick Apply
Dental Front Desk Receptionist / Treatment Coordinator (2 yrs exp. req)
LIC Dental Associates —Long Island City, NY
- $50,000 - $60,000 a year
- Full-time
- Private practice
- Dental office
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Coordinator - Home care - English/Mandarin/Cantonese - Urgent Hire - Immediate Start
Home Healthcare Agency —Flushing, NY
- $20 - $23 an hour
- Urgently hiring
- Spanish
- Computer literacy
- English
- Health insurance
- 401(k)
Quick Apply
Client Care Coordinator (Bilingual English/Cantonese) - Brooklyn (58th St)
Xtreme Care —Brooklyn, NY
- From $20 an hour
- Weekends as needed
- English
- Office
- Analysis skills
Quick Apply
Patient Concierge (Mandarin)
Home Healthcare Agency —Flushing, NY
- $20 - $23 an hour
- Full-time
- English
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Insurance Verification/Precertification
Surgical Care Affiliates —Saddle Brook, NJ
- $21 - $24 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Electronic Health record and practice management client service coordinator
Enable Healthcare Inc. —Park Ridge, NJ
- $44,000 a year
- Evenings as needed
- Hybrid work
- Microsoft Excel
- Medical office experience
- HIPAA
Quick Apply
Home Care Scheduling Coordinator (Bilingual Chinese required)
True Care —Brooklyn, NY
- $21 - $23 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Intake Coordinator -- Cantonese or Mandarin Required
Home Health Care Agency —Flushing, NY
- $19.00 - $23.50 an hour
- Full-time
- Customer service
- HIPAA
- English
- Health insurance
- 401(k)
Quick Apply
Associate Patient Care Coordinator
UnitedHealth Group —Bethpage, NY
- $16 - $29 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- OSHA
- AD&D insurance
- Employee stock purchase plan
14d
Scheduling Coordinator (Russian/English)
Anchor Health Home Care —Brooklyn, NY
- $22 - $25 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Guest Sales Coordinator, Medical Aesthetics Practice
The Brightwood —Garden City, NY
- From $72,000 a year
- Part-time
- Private practice
- Hospitality
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply

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Associate Patient Care Coordinator

UnitedHealth Group -
Lake Success, NY

Apply Now

Job Details

Full-time
$16 - $29 an hour
10 days ago

Benefits

AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Referral program
Pet insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Computer literacy
High school diploma or GED

Full Job Description

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator-to join our team. Associate Patient Care Coordinator-is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: This is a 37.5-hour work week to be determined by the supervisor. Monday through Thursday 9:00 am to 5:00 pm, and Friday 8:00 am to 4:00 pm.

Location: 2 OHIO DRIVE, Suite 201, LAKE SUCCESS, NY 11042

Primary Responsibilities:

Greeting patients, family members and guests with a friendly smile
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Scheduling appointments and procedures in an organized and efficient manner
Answering incoming and outgoing telephone calls promptly and courteously
Follow the Payment Security policy and procedures according to Optum Medical guidelines
Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
Ability to maintain the in-basket messaging
Check In and Check Out Patients
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Comfortable working in high pace environment
Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Crosstrain and help in other locations if needed
Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma or GED
1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
1+ years of customer service or Healthcare related experience
Ability to work a 37.5-hour flexible weekly schedule.
- Monday through Thursday 9:00 am to 5:00 pm
- Friday 8:00 am to 4:00 pm.

Preferred Qualifications:

Experience working with an electronic health record (EPIC)
Knowledge of Medical terms
Knowledge of insurance carriers and managed care plans
1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records

Soft Skills:

Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Apply Now

Refine Your Search

customer care coordinator jobs in westchester ny

Associate Patient Care Coordinator

Associate Patient Care Coordinator

WFH Customer Care Coordinator

Care Coordinator - NYC

Helpline Coordinator

Support Coordinator I - Torrance-BCO Ortho Cl - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Patient Care Coordinator

Support Coordinator II - Torrance-BCO PT & OT Cl - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Medical Patient Care Coordinator (English/Russian)

Dental Front Desk Receptionist / Treatment Coordinator (2 yrs exp. req)

Coordinator - Home care - English/Mandarin/Cantonese - Urgent Hire - Immediate Start

Client Care Coordinator (Bilingual English/Cantonese) - Brooklyn (58th St)

Patient Concierge (Mandarin)

Insurance Verification/Precertification

Electronic Health record and practice management client service coordinator

Home Care Scheduling Coordinator (Bilingual Chinese required)

Intake Coordinator -- Cantonese or Mandarin Required

Associate Patient Care Coordinator

Scheduling Coordinator (Russian/English)

Guest Sales Coordinator, Medical Aesthetics Practice

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