Top 660 It support Jobs in Westchester Ny

Service Desk Technician, Level I
Interborough Developmental and Consultation Center —Brooklyn, NY
- $40,000 - $60,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer Science
- Profit sharing
- Health insurance
Quick Apply
Apple Mac Support Tech LV2 NYC Onsite
DeepTech Inc. —New York, NY
- $70,000 - $90,000 a year
- Email
- Background check
- Google Workspace
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
L2 PC Technician (NYC)
DeepTech Inc. —New York, NY
- $75,000 - $82,000 a year
- Email
- Background check
- Google Workspace
- Azure
- Commuter assistance
- AD&D insurance
Quick Apply
Desktop Support Technician
Family Services of Westchester —Tarrytown, NY
- $26.65 - $28.21 an hour
- Online Application
- Background check
- Azure
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
L2 Dual Platform IT Technician (NYC)
DeepTech Inc. —New York, NY
- $80,000 - $90,000 a year
- Email
- Google Workspace
- 11+ years
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
IT Support Specialist
Elevate Technology Group —Manhattan, NY
- $70,000 - $85,000 a year
- Mid-level
- Windows
- Microsoft Office
IT Support Technician
Rye Country Day School —Rye, NY
- $60,000 - $70,000 a year
- Full-time
- School experience
- Computer science
- Computer Science
Quick Apply
IT Support Specialist I
Weill Cornell Medicine —New York, NY
- $33.30 - $37.69 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
Help Desk Technician
Replit —New York, NY
- $94,000 - $123,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- Organizational skills
- Commuter assistance
- Disability insurance
Facility Desktop Support Technician
NYC Health + Hospitals —New York, NY
- $68,618 a year
- Online Application
- Management
- Mid-level
- High school diploma or GED
- Commuter assistance
- Paid holidays
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
IT Support Specialist
TRITECH Communications —New York, NY
- $40 - $48 an hour
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
9d
Senior P.C./User Support Technician
New York University —New York, NY
- $38.10 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- High school diploma or GED
Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
- Loan forgiveness
Service Desk Analyst I
Fanatics Collectibles —New York, NY
- $28.85 - $36.06 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
Quick Apply
6d
IT Technician
Visentry LLC —Englewood, NJ
- Full-time
- Mid-level
- Communication skills
Quick Apply
Engineer, IT Support
Harbor Group Management Company —New York, NY
- $110,000 - $130,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Commuter assistance
- Paid parental leave
Quick Apply
13d
IT Support Technician
Personal Communications Center Inc. —Hicksville, NY
- $60,000 - $70,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
- Health insurance
- Dental insurance
Quick Apply
10d
Help Desk Technician
Empire Merchants Metro —Astoria, NY
- $45,000 - $75,000 a year
- Full-time
- Research
- Office
- Windows
- Travel reimbursement
- Disability insurance
IT Support Engineer
HelloFresh —New York, NY
- $79,538 - $88,375 a year
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Paid time off
Quick Apply
3d

I want to receive the latest job alert for it support in westchester ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near westchester ny

Technical Support Specialist jobs in New York, NY

IT Support Specialist jobs in New York, NY

IT Support jobs in Rye, NY

IT Support jobs in New York, NY

PC Technician jobs in New York, NY

IT Technician jobs in New York, NY

IT Support Specialist jobs in Manhattan, NY

Service Desk Analyst jobs in New York, NY

Helpdesk Technician jobs in New York, NY

Desktop Support Technician jobs in New York, NY

Desktop Support Technician jobs in Manhattan, NY

IT Support jobs in Hicksville, NY

Release Of Information Specialist jobs in Dallas, TX

Technical Support Specialist jobs in Richmond, VA

Reading Specialist jobs in Massachusetts

Technical Support Specialist jobs in Lansdale, PA

Technical Support Specialist jobs in Foxborough, MA

Technical Support Specialist jobs in Los Angeles, CA

It Support Specialist jobs in Mississippi

It Support Specialist jobs in Lancaster, PA

Service Desk Technician, Level I

Interborough Developmental and Consultation Center -
Brooklyn, NY

Quick Apply

Job Details

Full-time
$40,000 - $60,000 a year

Benefits

Profit sharing
Health insurance
Dental insurance
Flexible spending account
Paid time off
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Referral program

Qualifications

Desktop computer repair
Cloud identity and access management (IAM)
Google Workspace
Teamwork
Computer Science
IT user and group management
Hardware maintenance
Windows
Email configuration (technical support)
Productivity software support
Desktop (troubleshooting support)
Remote access software
Customer support ticket management
macOS administration
Collaborative technology platforms
MFA
macOS
IP networking
Associate's degree
Google Calendar
Peripheral hardware support
IT department experience
Ticketing system technical support
Information Technology

Full Job Description

TITLE: Service Desk Technician, Level I

DIVISION: Information Technology (IT)

REPORTS TO: Chief Information Officer (CIO)

SUPERVISED BY: Director of IT Operations

LOCATION: 1670 E 17th St, Brooklyn, NY (40 Hours)

About Us

Interborough Developmental and Consultation Center (IDCC) provides compassionate, comprehensive mental health care to diverse patients of all ages. Our multidisciplinary team treats mental illness as a medical reality, breaking down barriers to care to ensure successful outcomes for our community.

Job Summary

The Service Desk Technician, Level I is the first point of contact for day-to-day technology support across Interborough’s clinics and administrative offices, resolving incidents and service requests by phone, ticket, and in person. Reporting to the Chief Information Officer and working under the direct supervision of the Director of IT Operations, this role keeps staff productive by troubleshooting and repairing hardware, software, accounts, and connectivity issues. The position is both onsite and field-based, with regular travel between IDCC locations throughout Brooklyn. This is an entry-level role with strong opportunity for growth and hands-on learning as you build your technical skills.

Job Responsibilities

Serve as the first point of contact for end users, responding to support tickets, phone calls, and walk-up requests both in the office and on-site at clinics.
Troubleshoot, diagnose, and resolve everyday hardware, software, printer, phone, and connectivity issues, escalating more complex problems as needed.
Perform routine repairs and maintenance on workstations, peripherals, and phone systems to keep staff up and running.
Administer user accounts and access, including password resets, new-hire setup, and provisioning of e-mail (Google Workspace, Outlook), log-in credentials, and phone extensions.
Install, update, and verify anti-virus and standard software across organizational computers.
Travel between IDCC clinics and school-based sites throughout Brooklyn to deliver on-site support; transportation between sites is provided.
Scan, tag, and maintain accurate inventory of equipment and software, and assist with periodic inventory audits.
Document support activity, track ticket status, and provide regular updates on work in progress.
Stay current on all pertinent federal, state, and internal regulations, laws, and policies as they evolve.
Ensure all operations strictly adhere to Interborough compliance standards, the Corporate Compliance Policy, and the Code of Conduct.
Additional duties and specialized projects as required to support departmental and organizational goals.

Requirements

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
0–2 years of experience in a help desk, service desk, or IT support role; relevant internships or coursework will be considered.
CompTIA A+ preferred; ITIL Foundation or a Microsoft/Google certification is a plus.
Working knowledge of Windows 10/11 and macOS, including device setup and everyday hardware and peripheral support.
Proficiency with cloud-based productivity and collaboration suites (e.g., Google Workspace), including mail, calendar, file sharing, and basic account administration.
Experience using a ticketing or ITSM platform (e.g., ServiceNow, Jira, Zendesk, or Freshservice) to log, track, and resolve requests.
Familiarity with identity and access management in Active Directory and/or Microsoft Entra ID (Azure AD), including password resets and user provisioning.
Understanding of core networking concepts (TCP/IP, DNS, DHCP, Wi-Fi, and VPN) and use of remote-support tools.
Awareness of basic cybersecurity and data-privacy practices, including multi-factor authentication, phishing awareness, and HIPAA confidentiality in a healthcare setting.
Strong problem-solving skills and a patient, methodical approach to troubleshooting, with the ability to explain issues clearly to non-technical users.
Self-motivated team player with strong interpersonal and time-management skills, able to prioritize across sites and provide status updates as required.
Willingness to travel between IDCC sites across Brooklyn.
Equivalent education, experience and/or training may be substituted for the degree requirements.

BENEFITS WE OFFER:

Medical including Dental and Vision
Cafeteria Plans: FSA, Dependent child care plan, qualified transportation plan
Up to 3% 401k Profit Sharing plan automatic contribution for eligible employees
401k Additional 4% match of your contribution from your salary
Employee Assistant Program Services (EAP)
Paid time off (PTO)
Referral Bonus for qualifying positions

Interborough is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regards to race, color, religion, sex, national origin, disability status, genetics, protected veterans’ status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and/or local law and encourage women, veterans and other minorities to apply.

Interborough Developmental and Consultation Center is committee to Diversity, Equity, Inclusion and Belonging (DEIB) in the workplace. We believe that DEIB is unite to every community.

#IDCCFT

Pay: $40,000.00 - $60,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in westchester ny

Service Desk Technician, Level I

Apple Mac Support Tech LV2 NYC Onsite

L2 PC Technician (NYC)

Desktop Support Technician

L2 Dual Platform IT Technician (NYC)

IT Support Specialist

IT Support Technician

IT Support Specialist I

Help Desk Technician

Facility Desktop Support Technician

Service Desk Technician

IT Support Specialist

Senior P.C./User Support Technician

Desktop Support Technician

Service Desk Analyst I

IT Technician

Engineer, IT Support

IT Support Technician

Help Desk Technician

IT Support Engineer

I want to receive the latest job alert for it support in westchester ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected