Top 73 Guest service agent Jobs in Westfield In

Guest Service Representative (Front Desk Agent)
Courtyard Noblesville —Noblesville, IN
- Weekends as needed
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Holiday Inn Express Carmel Westfield —Carmel, IN
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Part Time Front Desk Agent
Home2 Carmel —Carmel, IN
- $16 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Holiday Inn —Carmel, IN
- $15 - $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Paid holidays
- Dental insurance
Quick Apply
Front Desk Agent
Home2 Carmel —Carmel, IN
- $16 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Pyramid Hotel Group —Carmel, IN
- $16 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
13d
Guest Services Agent
KPM Management Group LLC —Westfield, IN
- $17 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Conflict management
Quick Apply
4d
Front Desk Agent
Element Carmel IN —Carmel, IN
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Residence Inn/SpringHill Suites Indianapolis —Indianapolis, IN
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Guest Service Agent
Hampton Inn Indianapolis —Indianapolis, IN
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
FRONT DESK AGENT
HAMPTON INN & SUITES (J ENTERPRISES INN OF FISHERS LLC) —Fishers, IN
- 8 hour shift
- Hotel
- Ability to lift 25 pounds
- Entry level
Quick Apply
Guest Service Agent - Embassy Suites Indianapolis Downtown
Hilton —Indianapolis, IN
- $17 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
NIght Auditor
Pyramid Hotel Group —Carmel, IN
- $17 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
- 401(k) matching
10d
Front Desk Agent
Home2 Indianapolis North (InTech) —Indianapolis, IN
- $16 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
PM shift Front desk agent
Hampton Inn Indianapolis NE —Indianapolis, IN
- $15 - $17 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Free parking
- Employee discount
Quick Apply
Hotel Carmichael- Clerk, Front Desk
Coury Hospitality —Carmel, IN
- Weekends as needed
- Hotel
- Conflict management
- Ability to sit for extended periods
Quick Apply
6d
Front Desk Agent (AM Shift)
Homewood Suites Keystone —Indianapolis, IN
- Weekends as needed
- Basic math
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent (PM Shift)
Homewood Suites Keystone —Indianapolis, IN
- Weekends as needed
- Basic math
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2nd shift Hotel Host (Guest Service Agent)
Hyatt Place Indianapolis Airport —Indianapolis, IN
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
Front Desk Agent
Ivy Hospitality —Indianapolis, IN
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply

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guest service agent jobs near westfield in

Guest Service Representative (Front Desk Agent)

Courtyard Noblesville
Noblesville, IN

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Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Referral program

Qualifications

Phone communication
Client rapport building
Client interaction via phone calls

Full Job Description

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.

Benefits Offered:

Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts

Schedule:

Flexible Shifts Available

Morning/Evening/Night

Weekends

Full-Time/Part-Time

Our Guest Service Representatives makes a difference by:

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

As Guest Services Representative, you will:

Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations

To be a successful Guest Service Representative, you need:

A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.

Minimum Requirements:

The Guest Representative role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to [email protected] “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

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