Top 3672 Technical support engineer Jobs in Westford Ma

Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
Quick Apply
RF Engineer (multiple shifts) 139659
Anistar Technologies —Chelmsford, MA
- $79 - $97 an hour
- Full-time
- Driver's License
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Software Engineering Support Specialist
MEVION MEDICAL SYSTEMS INC —Littleton, MA
- $85,000 - $105,000 a year
- Full-time
- Computer science
- Computer Science
- Java
Quick Apply
1d
Systems Administrator - I
Pixelated Tech —Lunenburg, MA
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
8d
Product Support Engineer
Pylon —Boston, MA
- $100,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- 1 year
- Commuter assistance
- Health insurance
Technical Support Engineer
Tower Numerics Inc. —Lexington, MA
- Remote
- Classroom
- Bachelor of Science
- Mid-level
IT Systems Engineer
White Mountain IT Services —Nashua, NH
- Full-time
- Azure
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
Principal Mechanical Engineer
Berkshire Grey —Bedford, MA
- $130,000 - $170,000 a year
- Full-time
- Master's degree
- 8 years
- Analysis skills
Senior Mechanical Engineer, Team Lead
Medica Corporation —Bedford, MA
- $102,000 - $125,000 a year
- Full-time
- Analysis skills
- Supervising experience
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
3d
Facilities Engineer II
Ultragenyx Pharmaceutical —Bedford, MA
- $90,800 - $112,100 a year
- Full-time
- 3 years
- Ability to climb stairs
- Ability to lift 50 pounds
- Gym membership
Senior Configuration Manager
Astrion —Hanscom AFB, MA
- $110,000 - $120,000 a year
- Full-time
- Microsoft Access
- 11+ years
- Analysis skills
Senior-Principal Electrical Engineer - CCA Designer (Hybrid / Sign-on Bonus)
BAE Systems Inc. —Merrimack, NH
- $130,355 - $221,603 a year
- Full-time
- Hybrid work
- Mentoring
- Senior level
- Electrical Engineering
- Health savings account
- Paid holidays
Project Manager -Remote
Balyo Inc —Woburn, MA
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- Engineering
- English
- Health savings account
- AD&D insurance
Quick Apply
Intune Engineer
WEI —Salem, NH
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Azure
- Bachelor of Science
- Windows
- Health insurance
- Dental insurance
Quick Apply
9d
Mechanical Engineer
Keolis Commuter Services —Somerville, MA
- $90,000 - $135,000 a year
- Background check
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Senior Manufacturing Engineer
Ardent Staffing Solutions —Chelmsford, MA
- $90,000 - $110,000 a year
- Email
- 6 years
- Engineering
- Senior level
Quick Apply
Sr Technical Project Mgr, Full-Time, Hybrid, Marlborough, MA
Digital Federal Credit Union / DCU —Marlborough, MA
- $104,000 - $125,000 a year
- Email
- Hybrid work
- Office
- AWS
- Analysis skills
Quick Apply
Sr. Electrical Engineer
Advanced Programs, Inc. —Salem, NH
- $155,000 - $175,000 a year
- Full-time
- Background check
- Bachelor of Science
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
13d
Cryogenic & Thermal Systems Engineer
American Superconductor NE —Ayer, MA
- $140,000 - $180,000 a year
- Full-time
- Master's degree
- Analysis skills
- Doctor of Philosophy
Quick Apply
13d
Sr Engineer (Electrical)
Fresenius Kabi —North Andover, MA
- $115,000 - $135,000 a year
- Full-time
- Hybrid work
- Background check
- Bachelor of Science
- Assembly
- Wellness program
- Paid holidays
Quick Apply

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technical support engineer jobs near westford ma

Senior IT Support Engineer

A Fast Growing AI Robotics Company
Cambridge, MA

Quick Apply

Job Details

Full-time | Contract
$55 - $65 an hour

Benefits

Commuter assistance
Disability insurance
401(k)
Flexible spending account
Life insurance

Qualifications

Jira
Asset management
Endpoint Security
Cloud identity and access management (IAM)
Zero Trust security
Knowledge management
Google Workspace
Mobile device support
Okta
Linux support
Wireless networking
Ansible
Wireless access points
Startup experience
Tooling
CrowdStrike Falcon
Google Meet
ISO standards
5 years
Infrastructure as Code (IaC)
Operational management
Operations coordination
iOS
AI tools proficiency
Zoom
SOC 2
Windows
Android
Network infrastructure
Bash

Full Job Description

HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT experience across device lifecycle management, identity and access, conference room technology, and Tier 1/2 support.

In this role, you’ll help shape onboarding, device management, service desk operations, and workplace technology processes while delivering high-quality support across Linux, macOS, Windows, iOS, and Android environments. This is a hands-on, customer-facing role for someone who takes ownership, continuously improves processes, and thrives in fast-paced technical environments.

The ideal candidate is proactive, highly organized, technically versatile, and passionate about delivering exceptional user support experiences.

As a Senior IT Support Engineer, you'll:

Own end-to-end onboarding and offboarding processes, including device provisioning, account setup, access management, hardware recovery, and secure deprovisioning.
Provide Tier 1/2 support for devices, accounts, productivity tools, connectivity, conference room technology, and end-user systems across Linux, macOS, Windows, iOS, and Android environments.
Manage device lifecycle operations, including procurement, imaging, shipping, inventory management, refreshes, MDM enrollment, and secure asset disposal.
Support and improve conference room and A/V systems, including meeting support, troubleshooting, new room buildouts, and vendor coordination.
Maintain ticket queue health, SLA performance, documentation, runbooks, and user-facing knowledge base content.
Coordinate with external IT vendors, contractors, and service providers to support operational needs and escalations.
Partner cross-functionally on IT infrastructure, identity management, networking, security tooling, and operational improvement initiatives.
Identify process gaps and drive continuous improvement across onboarding, asset management, ticket workflows, documentation, and user support operations.
5+ years of experience in end-user IT support with progressive ownership and operational responsibility
Hands-on support experience across Linux, macOS, and Windows environments
Proficiency supporting iOS and Android devices
Familiarity with MDM platforms such as Fleet, JumpCloud, Intune, or JAMF
Knowledge of identity and access management platforms, including Okta, JumpCloud, or Azure AD/Entra ID
Proficiency administering Google Workspace and supporting productivity tooling
Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice
Working knowledge of networking concepts including DHCP, DNS, VLANs, VPNs, Wi-Fi, and firewall fundamentals
Familiarity with virtualization platforms such as VMware or Proxmox
Ability to perform light scripting or automation using Bash, PowerShell, or Python
Strong troubleshooting, communication, documentation, and organizational skills
Ability to work independently in fast-paced environments while delivering excellent end-user support
Ability to lift up to 40 lbs. and work within office, lab, network closet, and infrastructure environments
Ability to travel occasionally to support office operations, buildouts, or hardware deployments

Preferred Qualifications:

Background supporting highly technical engineering organizations such as robotics, AI, embedded systems, or ML teams
Familiarity with Cisco Meraki, Fortigate, or similar networking platforms
Knowledge of conference room A/V systems and collaboration platforms such as Google Meet, Zoom Rooms, Pexip, Logitech, Crestron, or Poly
Familiarity with CrowdStrike or modern endpoint security platforms
Familiarity with AWS or other cloud infrastructure platforms
Knowledge of infrastructure automation or infrastructure-as-code tooling such as Terraform, Pulumi, or Ansible
Familiarity with zero-trust networking or remote access tools such as Tailscale
Background supporting environments aligned with SOC 2, ISO 27001, or similar compliance standards
Experience working in startup or high-growth technology environments
Familiarity with AI productivity tools such as Claude, ChatGPT, or Gemini

Benefits:

Pre-tax commuter benefits
Employer (HireArt) subsidized Healthcare Benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short- and long-term disability and life insurance
401k package

Commitment: This is a full-time, 12-month contract position staffed via HireArt. This position will be onsite and available to candidates who are local to the Cambridge, MA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Quick Apply

Refine Your Search

technical support engineer jobs in westford ma

Senior IT Support Engineer

RF Engineer (multiple shifts) 139659

Software Engineering Support Specialist

Systems Administrator - I

Product Support Engineer

Technical Support Engineer

IT Systems Engineer

Principal Mechanical Engineer

Senior Mechanical Engineer, Team Lead

Facilities Engineer II

Senior Configuration Manager

Senior-Principal Electrical Engineer - CCA Designer (Hybrid / Sign-on Bonus)

Project Manager -Remote

Intune Engineer

Mechanical Engineer

Senior Manufacturing Engineer

Sr Technical Project Mgr, Full-Time, Hybrid, Marlborough, MA

Sr. Electrical Engineer

Cryogenic & Thermal Systems Engineer

Sr Engineer (Electrical)

I want to receive the latest job alert for technical support engineer in westford ma

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