Top 104 Collection agent Jobs in Westlake, Tx

Auto Skip Tracer/Collector - Bilingual a plus
Innovate Auto Finance —Fort Worth, TX
- Overtime
- Spanish
- Computer literacy
- English
Quick Apply
Charge Off Collector
IQVentures —Carrollton, TX
- From $18 an hour
- Full-time
- Mid-level
- Office
- Criminal background check
- Paid training
- Health savings account
Quick Apply
Credit & Collections Specialist
EF Johnson Technologies Inc. —Irving, TX
- $32.69 - $35.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
- Paid holidays
- Dental insurance
Quick Apply
5d
Collections Representative
Quest Diagnostics —Irving, TX
- From $17.71 an hour
- Full-time
- Remote
- 18 years or older
- HIPAA
- Research
- Employee stock purchase plan
- Disability insurance
Quick Apply
Remote Collection Specialist
AADVANTAGE LAUNDRY SYSTEMS LLC —Fort Worth, TX
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Aerial Data Collection Technicians
Accel Talent Group —Fort Worth, TX
- $22 an hour
- Hybrid work
- No experience needed
- Outdoor work
- Entry level
Quick Apply
Billing & Collections Specialist I
U.S. ORAL SURGERY MANAGEMENT —Irving, TX
- $24 - $26 an hour
- Basic math
- Research
- High school diploma or GED
Clerical Support for Hospital Collections - PT - Monday-Friday
Eligibility Consultants, Inc. (ECI) —Fort Worth, TX
- Part-time
- Background check
- Spanish
- Microsoft Excel
- Disability insurance
- Paid time off
Quick Apply
Strategic Credit & Collections Lead - 3PL
McKesson —Irving, TX
- $27.45 - $45.75 an hour
- Research
- Analysis skills
- Continuous improvement
Accounts Receivable Collections Specialist (Manufacturing)
Regal Staffing —Grapevine, TX
- $20 - $21 an hour
- Email
- Spanish
- Oracle
- English
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Retention Specialist - State Farm Agent Team Member
Mark Leal - State Farm Agent —Arlington, TX
- $40,000 - $70,000 a year
- Full-time
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
12d
Credit and Collections Analyst
Arcosa Aggregates Holdings, LLC —Arlington, TX
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
12d
Accounts Receivable, Collections Check Processor (PTX72926)
RealManage —Plano, TX
- $23 - $25 an hour
- Extended hours
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Commercial Collection Agent
Southwest Recovery Services LLC —Addison, TX
- $16 - $25 an hour
- 8 hour shift
- Mid-level
- Fair chance
- In-person
- Health savings account
- Health insurance
Quick Apply
Mortgage Collections Manager
BSI Financial Services —Irving, TX
- Full-time
- 5 years
- Computer literacy
- Office
- Paid holidays
- Disability insurance
Quick Apply
Collections Manager
Simpli.fi —Fort Worth, TX
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Paid time off
- 401(k) matching
AVP of Customer Care & Collections
BSI Financial Services —Irving, TX
- 7 years
- Finance
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Collections Specialist
Selene Finance LP —Dallas, TX
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Skip Tracer
MEI Group —Arlington, TX
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Data Collection Representative / Full-Time
RDSolutions —Frisco, TX
- Full-time
- 18 years or older
- Clean driving record
- Merchandising
- Mileage reimbursement
- Paid time off

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collection agent jobs near westlake, tx

Auto Skip Tracer/Collector - Bilingual a plus

Innovate Auto Finance -
Fort Worth, TX

Quick Apply

Job Details

Full-time

Qualifications

Objection handling (sales technique)
Loan collections
Interpersonal skills
Phone communication
English
High school diploma or GED
Attention to detail
Problem-solving
Debt collection skip tracing
Collections account management
Quality data entry

Full Job Description

Skip Trace - Collections Rep (Auto)

NOTE: This position is NOT remote and will be required to be on site full time

Job Summary

The Skip Trace-Collections Representative is responsible for making inbound/outbound calls to resolve customer issues, update account information, collect payments, and set-up payment plans, perform collection skip tracing activities, locating consumers and vehicles in order to maintain company goals and objectives. These individuals must possess proven ability to overcome objections, be detailed oriented, and capable of communicating with others on a variety of levels. This position requires extensive telephone work and data entry skills.

Job Duties

Collections:

Skip Trace accounts for updated information on customers.
Handles skip trace and repossession activity on pre charge off accounts.
Handle inbound/outbound calls to assist customers with payment arrangements Required to hit daily account/call goals set by Management.
Proper handling of inbound/outbound skip calls and utilizing multiple internet avenues to locate consumers while meeting production goals established by management.
Maintain clear and updated account and documentation and coding on the skip-tracing location process.
Contact repossession agents for updates on accounts, and provide new location information to agents when received.
Prevent voluntary repossessions and other credit losses through effective negotiation and appropriate application of UACC collection and skip tracing tools.
Contact customers with delinquent accounts to notify them of their need to pay.
Maintain records of payment collection and status of accounts while documenting conversation/collection activity accurately and professionally Recording address or phone number changes for customers in system.
Utilizes automated dialer system according to management standards.
Educate borrowers who attempt to voluntarily surrender their vehicle of loan obligations and consequences of repossession in an effort to mitigate losses.

General:

Follow and ensure compliance with all company policies and procedures as well as local, state and federal collections regulations.
Must be able to work any schedule of hours that meets business needs including some Saturdays and/or overtime.
Must adhere to the Attendance Policy.
Performs other related duties as assigned or requested.

Education / Experience

Skip tracing knowledge is REQUIRED
Previous call center and collections required
Working knowledge of collections policies and procedures, including the Fair Debt Collections Practices Act (FDCPA)
Bilingual a PLUS
High school degree or equivalent required, some college preferred

Competencies

Demonstrate effective questioning/listening skills when speaking with customers and third parties Keyboarding skills and ability to multi-task when speaking with customers
Ability to control conversation with customer
Ability to utilize open-ended questioning tactics to maximize information gathering Strong negotiation and problem-solving skills
Mathematical skills necessary to arrange payment plans and calculate past due amounts
Ability to present oneself as well as the company in a professional manner, maintains composure and reacts well under pressure, treats others with respect and consideration, and follows through on commitments
Excellent verbal and written communication, and listens and gets clarification when necessary Ability to work independently and as part of a team with minimal supervision
Bilingual - English/Spanish a Plus
Basic computer skills, including, but not limited to, Windows and the Internet

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting at desk for long periods of time. However, there may be some standing, bending/stooping, squatting, walking or reaching above shoulder level for brief periods of time
Talking and/or listening while entering data into a computer by using a keyboard and wearing a headset for long periods of time
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Exerting up to 15 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or move objects

Work Environment

Call Center/normal office environment working under fluorescent light source Daily use of computer and wearing of headset for phone calls
Ability to function at a high capacity with multiple accounts requiring strong attention to detail Noise level in the work environment is moderate
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position..

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Job Type: Full-time

Application Question(s):

Do you live in the Dallas/Fort Worth TX area? If so, what city?
Are you Bilingual/Multilingual? If so, what language(s) do you speak?
What is your Salary Range (Can be a Range – MUST BE ANSWERED)
This position is NOT remote and will be required to be on-site Full-Time. Are you ok with working On-site?

Experience:

Collections: 1 year (Required)
Auto Collections: 1 year (Required)
Skip Trace: 1 year (Required)

Language:

Spanish (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

collection agent jobs in westlake, tx

Auto Skip Tracer/Collector - Bilingual a plus

Charge Off Collector

Credit & Collections Specialist

Collections Representative

Remote Collection Specialist

Aerial Data Collection Technicians

Billing & Collections Specialist I

Clerical Support for Hospital Collections - PT - Monday-Friday

Strategic Credit & Collections Lead - 3PL

Accounts Receivable Collections Specialist (Manufacturing)

Customer Retention Specialist - State Farm Agent Team Member

Credit and Collections Analyst

Accounts Receivable, Collections Check Processor (PTX72926)

Commercial Collection Agent

Mortgage Collections Manager

Collections Manager

AVP of Customer Care & Collections

Collections Specialist

Skip Tracer

Data Collection Representative / Full-Time

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