Top 1155 Customer experience specialist Jobs in Westland Mi

Customer Success Specialist
Entyre Inc. —Detroit, MI
- $65,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
14d
Radiology Care Coordination Specialist- Remote Opportunity
Trinity Health —Livonia, MI
- $21.95 - $32.92 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Continuous improvement
Customer Benefits Specialist (Remote)
S&A Group —Detroit, MI
- $50,000 - $65,000 a year
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Friend of the Court Lead Customer Service Specialist
Third Judicial Circuit of Michigan —Detroit, MI
- $63,042 a year
- Full-time
- Background check
- Research
- Mid-level
- Paid holidays
- Health insurance
10d
Radiology Care Coordination Specialist, Remote Opportunity
Trinity Health —Livonia, MI
- $21.95 - $32.92 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Conflict management
3d
Customer Care Specialist (Full-Time)
Lucid Motors —Southfield, MI
- $21 - $25 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
14d
Patient Visit Specialist I
Trinity Health Michigan —Livonia, MI
- Full-time
- Clinic
- Entry level
13d
Customer Care Specialist Needed
StorTronics —Farmington Hills, MI
- 8 hour shift
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Purchasing Specialist
Pak-Rite Industries —Ecorse, MI
- Full-time
- Customer service
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Boat Sales Professional
Wilson Marine Corporation —Wixom, MI
- From $40,000 a year
- Weekends as needed
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Field Support Specialist II (North Central US Region)
Acuity Inc —Detroit, MI
- $41,600 - $89,500 a year
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
4h
Senior Regulatory Affairs Specialist -FDA Medical, Cosmetics, Dietary Supplements
Wacker Chemie AG —Ann Arbor, MI
- Online Application
- Bachelor of Science
- Office
- Master's degree
- Paid parental leave
- Paid holidays
Lead Qualification Specialist
Trumpf —Plymouth, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
7d
Full Time - Sales Specialist - ProServices - Day
Lowe's —New Hudson, MI
- Full-time
- Bilingual
- Merchandising
- High school diploma or GED
4d
Career Specialist
Downriver Community Conference —Detroit, MI
- $20.53 an hour
- Weekends as needed
- Word processing
- Writing skills
- Public speaking
- 403(b) matching
- Health insurance
Quick Apply
Autonomous Vehicle Emergency Response Specialist
TaskUs —Novi, MI
- From $30 an hour
- Weekends as needed
- Background check
- Google Workspace
- Clean driving record
- Health insurance
- Dental insurance
13d
Autonomous Vehicle Support Specialist
TaskUs —Novi, MI
- From $23 an hour
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Paid holidays
- Health insurance
6d
Purchasing Specialist
ADVANCE PLUMBING SUPPLY OF WALLED LAKE INC —Walled Lake, MI
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
Test Engineering Specialist
Sterling performance inc —Milford, MI
- $65,000 - $90,000 a year
- 8 hour shift
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Mortgage Servicing Platform IT Specialist
United Wholesale Mortgage —Pontiac, MI
- Full-time
- Computer science
- Computer Science
- System design
- Paid time off
- Parental leave

I want to receive the latest job alert for customer experience specialist in westland mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near westland mi

Career Counselor jobs in Detroit, MI

Customer Success Specialist jobs in Detroit, MI

Regulatory Affairs Specialist jobs in Ann Arbor, MI

Customer Service Representative jobs in Detroit, MI

Career Counselor jobs in Plano, TX

Camp Counselor jobs in Tallahassee, FL

Career Counselor jobs in Birmingham, AL

Career Specialist jobs in Columbia, SC

Career Counselor jobs in State College, PA

Career Counselor jobs in Crown Point, IN

School Counselor jobs in Fort Worth, TX

Test Engineer jobs in Buffalo, NY

No Drug Test Required No Experience jobs in Maryland

Test Engineer jobs in Round Rock, TX

Test Engineer jobs in Ashburn, VA

Test Engineer jobs in Lowell, MA

Drug Test Specimen Collection jobs in Florida

Oilfield Torque Test jobs in Texas

Radiology Specialist jobs in Farmington Hills, MI

Radiology Specialist jobs in Charleston, WV

Customer Success Specialist

Entyre Inc. -
Detroit, MI

Quick Apply

Job Details

Full-time
$65,000 a year
14 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Pet insurance

Qualifications

Spanish
Customer communication
Teamwork
English
Administrative experience
Organizational skills

Full Job Description

Who we are:

At Entyre Care, we believe family caregivers are heroes — and they deserve a system that treats them like it. Our mission is simple and urgent: help families care for their loved ones at home with dignity, stability, and the financial support they deserve.

We are rebuilding the long-term care experience from the ground up. That means delivering insanely great support at speed, eliminating friction for families, and operating with a level of ownership, compassion, and excellence that sets a new standard in the industry.

As one of the fastest-growing AFC providers in the country, we combine world-class clinical care with operational rigor and modern technology. Families trust us because we show up — fast, prepared, and on a mission to solve real problems. Caregivers count on us to advocate fiercely on their behalf. And state partners rely on our integrity, compliance discipline, and relentless execution.

If you want to join a team that moves with urgency, serves with heart, and refuses to settle for anything less than transformational outcomes for families, Entyre Care is the place to build your legacy.

You can learn more about us here https://entyrecare.com/

Position Overview:

We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our customers receive seamless service by maintaining accurate records, streamlining workflows, and supporting internal teams with data and insights. Your focus on operational excellence will contribute to creating an exceptional experience for caregivers and their loved ones.

Why you’ll love this work:

Meaningful Work: Leverage your expertise to support caregivers and ensure they have the resources and confidence to care for their loved ones at home.
Start-up Environment: Work in a growing startup where you can create an impact —and get compensated competitively for it.
Team Culture: Surround yourself with compassionate and ambitious peers who care deeply, demand excellence, and take initiative.

Job requirements

Key Responsibilities:

Customer Data Management: Maintain and update customer information in our CRM system, ensuring accuracy and reliability for internal teams.
Process Coordination: Organize and oversee customer onboarding, renewals, and follow-up schedules to ensure timely and efficient service delivery.
Reporting & Insights: Generate and analyze reports on customer engagement, satisfaction, and retention metrics to inform team strategies and decision-making.
Documentation & Resources: Create and maintain clear, organized documentation for customer success workflows, FAQs, and support resources.
Task Prioritization: Manage customer requests, escalations, and follow-ups, ensuring issues are routed to the appropriate team members and resolved promptly.
Administrative Support: Assist in coordinating team activities, including scheduling meetings, preparing agendas, and maintaining task tracking systems.
Process Improvement: Identify opportunities to improve customer success operations and propose efficient solutions to optimize workflows.
Cross-Functional Collaboration: Work closely with sales, support, and product teams to ensure seamless communication and alignment of administrative processes.
Role Model: Embody Entyre Care’s mission, values, and culture, acting as a role model for the team.

Qualifications:

Experience in administrative support, customer success, sales, or operations roles.
Working knowledge of Managed Care Organizations(MCO) operations and familiarity with Medicaid/Medicare programs preferred!
Self-motivated and proactive in identifying and solving problems.
Strong organizational and multitasking skills with excellent attention to detail.
Excellent communication skills, both written and verbal.
Persistence in outreach with customers and building rapport.
A proactive approach to problem-solving and process improvement.
Familiarity with customer service principles and a strong commitment to supporting internal and external stakeholders.
Strong organizational skills with the ability to manage multiple tasks and priorities.
Familiarity with Medicaid/Medicare programs preferred but not required.
Bilingual – fluent in Spanish or Arabic in addition to English is preferred but not required.

What We Offer

401(K), Health insurance, Life insurance, Dental insurance and Vision insurance.
Comprehensive PTO including 11 paid holidays, paid time off (PTO), and sick leave.
Employee Perks: Spending discounts via SmartSpend, financial coaching via SoFi, and pet insurance discounts for any furry friends!

How We Operate:

“Insanely Great” for Families – Delivered Now: Relentlessly solve caregiver needs with excellence and speed.
Speed is King – Ruthless Focus: Eliminate distractions and execute on critical objectives with urgency.
Raise the Bar: Demand A-player performance and continuous improvement from yourself and your team.
The Speed Algorithm: Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction.
Act Like Owners – Bold Bets, Fast Action: Take initiative, make bold decisions, and move fast to drive results for families.

The Bottom Line:

This is a high-impact, operational leadership role at the heart of a mission-driven company. If you are energized by streamlining and continuously improving processes—and want to make a difference for millions of families—join us at Entyre Care.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have working knowledge of Managed Care Organizations(MCO) operations or familiar with Medicaid/Medicare programs?

Work Location: In person

Quick Apply

Refine Your Search

customer experience specialist jobs in westland mi

Customer Success Specialist

Radiology Care Coordination Specialist- Remote Opportunity

Customer Benefits Specialist (Remote)

Friend of the Court Lead Customer Service Specialist

Radiology Care Coordination Specialist, Remote Opportunity

Customer Care Specialist (Full-Time)

Patient Visit Specialist I

Customer Care Specialist Needed

Purchasing Specialist

Boat Sales Professional

Field Support Specialist II (North Central US Region)

Senior Regulatory Affairs Specialist -FDA Medical, Cosmetics, Dietary Supplements

Lead Qualification Specialist

Full Time - Sales Specialist - ProServices - Day

Career Specialist

Autonomous Vehicle Emergency Response Specialist

Autonomous Vehicle Support Specialist

Purchasing Specialist

Test Engineering Specialist

Mortgage Servicing Platform IT Specialist

I want to receive the latest job alert for customer experience specialist in westland mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected