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10d
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1d

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Clinical Services Manager

Hospital for Special Surgery -
Westport, CT

Apply Now

Job Details

Full-time
$125,000 - $191,000 a year

Qualifications

Optimizing workflow processes
Streamlining administrative processes as a healthcare practice manager
Healthcare onboarding training
Clinical staff performance evaluation
Managed Registered Nurses (RNs)
Vascular access
Employee onboarding
In-person patient registration
Direct patient care
Medical procedure preparation
Staff supervision
Performance improvement leadership
Team member evaluation
Patient flow optimization
Regulatory compliance evaluation
Suture removal
Medical procedure assistance
Pre-examination patient preparation
EKG
Patient assessment
Coaching
Orthopedic cast application
Nursing team management
Employee engagement strategy
Assisting with diagnostic tests and procedures
Shift management
Performance feedback (performance evaluation method)
Incident Escalation
Outpatient experience
Patient safety

Full Job Description

How you move is why we’re here. ®
Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $125,000.00 - $191,000.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Operational Oversight & Process Improvement

Actively manage the day-to-day throughput of outpatient operations, ensuring smooth throughput across all areas, with a focus on the general waiting area, radiology, and appointments with physicians; identity opportunities to improve and work with respective leadership
Serve as the point of contact and decision-maker for ad-hoc schedule requests; coordinate with the Regional Director and Regional Admin Manager to ensure changes are tracked
Participate in multi-disciplinary meetings with regional market and service lines teams to identify opportunities to standardize and simplify workflows and processes

People Management & Staff Engagement

Utilize all aspects of the performance management cycle (defining expectations, setting goals, providing feedback, coaching, mentoring, corrective action, performance evaluations) to help staff best fulfill their job responsibilities
Facilitate the onboarding and coaching of all staff on the team; ensure the continuing education and ongoing assessment of nursing staff, including supervision and verification of clinical competencies
Ensure optimized daily/weekly nurse schedules (RNs, LPNs, and PCAs), with the support of the onsite nursing team
Oversee and support the Patient Access Services (PAS) Supervisor in managing smooth front end operations, ensure performance of registration meets enterprise standards
Serve as timekeeper for all direct reports
Develop strategies to foster and maintain a strong culture of teamwork, organizational engagement, and commitment to excellence within the site
In collaboration with the Regional Leadership team, create and maintain consistent forums to ensure staff-wide and team-based communication on all relevant topics (e.g. broad organizational updates, new initiatives, survey preparedness)
Ensure leadership’s onsite presence during business hours and coverage is arranged for planned and unexpected reasons

Facility Maintenance

Conduct Environment of Safety rounds to ensure the site is always in compliance with regulatory and hospital standards
Ensure identified issues are escalated appropriately to ensure prompt action
Support in annual capital budgeting process

Direct Patient Care

Providing clinical support to physicians during scheduled office sessions and Presurgical Screening
Rooming patients, including preparation for exams, reviewing past medical history, and obtaining patient data
Assisting with procedures, including but not limited to suture/staple removal, cast application and removal, EKG, venipuncture, and injections

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Apply Now

Refine Your Search

engagement manager jobs in westport, ct

Clinical Services Manager

Marketing Manager, Gaming Events - ReedPop (Hybrid or Remote)

Operations Manager

Audit Manager/Director

Senior Manager, CRM & Lifecycle Marketing

Area Manager, Advanced Processing Operations BCELL

Front End Manager

Floor Manager

Produce Manager (5+ years experience required)

Category Manager - Facility Management

Senior Project Manager - Electrical Contractor

General Manager

Leasing Manager

Senior Project Lead - Operational Excellence Business Improvements

Program Manager – ESG & Contract Management (US Region)

Manufacturing Group Lead - CWW Nights

Hyundai Automotive Finance Manager

VP, Cyber Intelligence Leader

Branch Supervisor

IT Business Manager

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