Top 717 Service manager Jobs in Westwood, Ma

Service Manager
The Navicon Group —South Easton, MA
- From $100,000 a year
- Full-time
- Clean driving record
- Office
- Driver's License
- Paid holidays
- Disability insurance
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3d
Service Manager, Interior Horticulture
Cityscapes Plant Care, Inc. —Boston, MA
- From $66,000 a year
- Full-time
- Mid-level
- Mentoring
- US work authorization
- Health insurance
- Dental insurance
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9d
Pharmacy Manager
Soleo Health Inc —Canton, MA
- $130,000 - $155,000 a year
- Full-time
- Microsoft Outlook
- Patient monitoring
- Patient care
- Health savings account
- Disability insurance
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Personal Lines Account Manager and Team Lead
Pendexter Consulting Group —Concord, MA
- $70,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- 401(k)
Quick Apply
2d
Service Manager
Robert Reiser & Company, Inc —Canton, MA
- Full-time
- Spanish
- English
- Administrative experience
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Electrical Service Manager
Environmental Systems, Inc. —Taunton, MA
- $75,000 - $100,000 a year
- Full-time
- Clean driving record
- 7 years
- Business development
- Profit sharing
- Health insurance
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Licensed Behavioral Health LICSW Supervisor (Fee For Service)
Clearview Health and Wellness Group —Medford, MA
- $55 - $80 an hour
- Part-time
- Hybrid work
- Mid-level
- 3 years
- Supervising experience
- Flexible schedule
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Account Manager - Client Services
The CCS Companies —Norwood, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Bachelor of Science
- Health insurance
- Dental insurance
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Automotive Service Advisor / Service Manager
AXP Auto —Braintree, MA
- $75,000 - $125,000 a year
- Full-time
- Customer service
- 5 years
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Shift Leader - Housing & Homeless Services
Bay Cove Human Services —Boston, MA
- $26.52 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Field Service Manager
Yale Appliance —Massachusetts
- $65,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Management
- Fuel card
- Health insurance
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Manager, Service Center - TForce Freight
TForce Freight —Lincoln, RI
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
10d
Client Services Team Manager
North Atlantic Investment Partners, LLC. - Raymond James Financial Services, Inc. —Newton Lower Falls, MA
- $100,000 - $140,000 a year
- Full-time
- Office
- Math
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Property Manager - Graduate Junction
American Campus Communities —Cambridge, MA
- $90,000 a year
- Full-time
- Residential
- 3 years
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
Service Center Manager
Valvoline Instant Oil Change —Southborough, MA
- From $70,000 a year
- Full-time
- Inventory management
- Basic math
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Artisanal Market Manager & Buyer
Two Pence Market —Milton, MA
- $55,000 - $65,000 a year
- Full-time
- Ability to walk for extended periods
- Merchandising
- Restaurant management
- Paid training
- Health insurance
Logan Airport - Store Manager
Waldwin Concessions —Boston, MA
- $60,000 - $65,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Reentry Services Case Manager
Old Colony Y —Framingham, MA
- $24.04 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Manager, Biomedical Services
Intelas —Framingham, MA
- $85,000 - $95,000 a year
- Full-time
- Acute care
- Background check
- Mentoring
- Commuter assistance
- Paid parental leave
Quick Apply
Lead Maintenance Technician Non-Driving
Beacon Communities LLC —Boston, MA
- $31 - $37 an hour
- Full-time
- 6 years
- English
- Ability to climb stairs
- Health savings account
- Paid holidays
Quick Apply

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service manager jobs near westwood, ma

Service Manager

The Navicon Group
South Easton, MA

Quick Apply

Job Details

Full-time
From $100,000 a year
3 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Field service equipment repair
Customer communication
On-site technical support
Hardware maintenance
Electronic systems troubleshooting
Driver's License
Physical security system troubleshooting
Hardware diagnostics

Full Job Description

Service Manager / Service Operations Manager – Electronic Security

Location: Massachusetts (Travel Required)

Position Summary

The Navicon Group is seeking an experienced Service Manager / Service Operations Manager to build and lead our electronic security service department. This is a hands-on leadership role for someone who enjoys solving technical problems while developing people, processes, and a scalable service organization.

The successful candidate will initially work alongside technicians in the field while developing the service department's operational procedures, hiring additional technicians, and implementing best practices for service delivery. This individual will have the opportunity to build a department that supports more than 1,000 installed customer systems located primarily throughout the Northeast, with additional service operations across the United States.

This position is ideal for someone who wants to make a significant impact and build something from the ground up.

Primary Responsibilities

Build, manage, and continuously improve the company's service department.
Develop standard operating procedures, service workflows, and technician standards.
Troubleshoot, diagnose, and repair complex electronic security systems.
Provide technical support and mentorship to field technicians.
Recruit, interview, hire, train, and develop service technicians.
Manage daily scheduling, dispatching, and technician workloads.
Support emergency service calls and escalated customer issues.
Coordinate warranty repairs, RMAs, and manufacturer support.
Develop preventive maintenance programs and recurring service agreements.
Manage service inventory, vehicle stock, and specialty tools.
Build relationships with customers and ensure exceptional service delivery.
Coordinate nationwide service resources and subcontractors when required.
Monitor department KPIs, technician productivity, response times, and customer satisfaction.
Work closely with project management, sales, and installation teams to ensure smooth project turnover into service.

Technical Qualifications

Candidates should have extensive experience installing, servicing, and troubleshooting commercial electronic security systems, including:

Access Control Systems
IP Video Surveillance Systems
Intrusion Detection Systems
Intercom & Entry Systems
Network Infrastructure supporting security systems

Experience with one or more of the following manufacturers is highly desirable:

Verkada
Genetec
Brivo
Genea
LenelS2
Software House (CCURE)
Kantech
Mercury Hardware
HID Global
Axis Communications
Hanwha Vision (Wisenet)
Avigilon
Bosch
Honeywell
DSC
DMP
Aiphone
2N
ButterflyMX
Kisi
ASSA ABLOY
Altronix

Candidates should also possess a strong understanding of:

Low-voltage wiring
Door hardware and electrified locking systems
IP networking
Power supplies and access control architecture
System commissioning and diagnostics
Remote troubleshooting
Reading blueprints and wiring diagrams

Minimum Qualifications

Minimum of 10–15 years of commercial electronic security experience.
Proven field troubleshooting and repair experience.
Previous leadership or supervisory experience preferred.
Ability to independently diagnose complex system failures.
Strong organizational, communication, and customer service skills.
Valid driver's license with an acceptable driving record.
Ability to travel as required.

Work Schedule

Full-time, salaried position.
Standard work schedule is Monday through Friday, 7:00 AM to 4:00 PM.
Flexibility is required to meet customer commitments, project schedules, and emergency service requests.
Must be available to respond to after-hours escalated service issues as needed.
Participation in an on-call rotation will be required as the service department expands.
Overnight travel throughout the Northeast and occasional nationwide travel will be required to support customers, technicians, and service operations.
This position is a combination of office leadership and field support. The Service Manager will be expected to spend time developing the service department, mentoring technicians, performing site visits, and assisting with complex troubleshooting when required.

Compensation & Benefits

The Navicon Group offers a competitive compensation and benefits package, including:

Competitive salary commensurate with experience.
Annual performance and incentive bonus opportunities.
Company vehicle or vehicle allowance (to be determined).
Company-issued laptop, mobile phone, and necessary tools.
Medical insurance with the company paying 70% of the employee premium.
401(k) retirement plan with a company match of up to 4%.
Company-paid long-term disability insurance.
Paid Time Off (PTO).
Paid major holidays.
Ongoing manufacturer training, certifications, and career advancement opportunities.

What Success Looks Like

During the first year, the successful candidate will:

Build a structured and scalable service department.
Develop and implement service policies, procedures, and performance metrics.
Hire, train, and mentor service technicians.
Grow the department from a single service vehicle into a multi-technician operation based on customer demand.
Improve customer response times, first-time fix rates, and overall customer satisfaction.
Expand The Navicon Group's ability to provide consistent, high-quality service throughout the Northeast and across the United States.

Pay: From $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in westwood, ma

Service Manager

Service Manager, Interior Horticulture

Pharmacy Manager

Personal Lines Account Manager and Team Lead

Service Manager

Electrical Service Manager

Licensed Behavioral Health LICSW Supervisor (Fee For Service)

Account Manager - Client Services

Automotive Service Advisor / Service Manager

Shift Leader - Housing & Homeless Services

Field Service Manager

Manager, Service Center - TForce Freight

Client Services Team Manager

Property Manager - Graduate Junction

Service Center Manager

Artisanal Market Manager & Buyer

Logan Airport - Store Manager

Reentry Services Case Manager

Manager, Biomedical Services

Lead Maintenance Technician Non-Driving

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