Top 402 It technician Jobs in Wheeling, Il

Field Support Specialist - (CCTV & Alarms)
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
MacBook Configuration Technician
Merge IT —Buffalo Grove, IL
- $17 an hour
- Urgently hiring
- Background check
- Mid-level
- Ability to lift 50 pounds
Quick Apply
8d
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
Technical Support Rep (On-Site Installer & Customer Hero)
Confidential —Grayslake, IL
- From $17 an hour
- Part-time
- Driver's License
- In-person
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
DataCenter H&F Support
Danta Technologies —Westmont, IL
- $21 - $23 an hour
- Contract
- Mid-level
- 3 years
- In-person
Quick Apply
4h
Helpdesk Analyst
Barilla —Northbrook, IL
- $70,000 - $85,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
IT Help Desk
Tecta America —Rosemont, IL
- $80,000 - $90,000 a year
- Overtime
- Spanish
- System design
- English
- Paid holidays
- Health insurance
Quick Apply
14d
Technical Support Specialist
Siemens —Rolling Meadows, IL
- $61,547 - $105,509 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- 1 year
2d
IT End User Support Specialist
Wiss, Janney, Elstner Associates, Inc. —Northbrook, IL
- $28.65 - $42.98 an hour
- Overtime
- Computer science
- Computer Science
- 5 years
- Health savings account
- Health insurance
Analyst, IT Service, Deerfield
Nutrien US LLC —Deerfield, IL
- $62,200 - $115,500 a year
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Paid holidays
- Disability insurance
IT Field Technician
Creative Tech —Skokie, IL
- $19 - $25 an hour
- Full-time
- Mid-level
- Windows
- Driver's License
- Fuel card
- Health insurance
Quick Apply
Technical Service Specialist
Midco International —Chicago, IL
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Electronic Service Representative
Abt —Glenview, IL
- From $18 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Custom Audio Tech Support
Abt —Glenview, IL
- From $24 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Office
- Disability insurance
- Health insurance
Quick Apply
7d
IS Specialist
ITASCA BANK & TRUST Company —Itasca, IL
- $52,700 - $79,100 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
IT Support Specialist - I
The Scion Group —Chicago, IL
- $44,000 - $55,000 a year
- Urgently hiring
- Office
- Windows
- Microsoft Office
- Paid parental leave
- Health insurance
Quick Apply
3d
Technical Backoffice Specialist
MEISYSTEM INC —Itasca, IL
- $30.55 - $45.82 an hour
- Full-time
- Background check
- Computer literacy
- Windows
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technician
Sterling Labs —Des Plaines, IL
- $25 - $27 an hour
- Full-time
- Laboratory
- Computer Science
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
11d
Technology Assistant-Help Desk (12 Month)
High School District 214 —Arlington Heights, IL
- $27.62 an hour
- Online Application
- Classroom
- Public school
- Mechanical knowledge
IT Technician
Dexter Magnetic Technologies —Elk Grove Village, IL
- $65,000 - $75,000 a year
- Computer science
- Computer Science
- 5 years
- AD&D insurance
- Paid holidays
Quick Apply

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it technician jobs near wheeling, il

Field Support Specialist - (CCTV & Alarms)

CrossCom National LLC
Buffalo Grove, IL

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Life insurance
Referral program

Qualifications

Equipment service recordkeeping
CAD software
Customer communication
Network troubleshooting
Burglar alarm systems
Multitasking
Technical documentation
Interpreting technical drawings
Alarm & access control systems
CCTV
Electronic systems troubleshooting
Electrical schematic reading and interpretation
Technical support
High school diploma or GED
Maintenance activity documentation
Low-voltage equipment installation
Electrical diagnostics
Physical security system troubleshooting
Hardware diagnostics
Door security system integration

Full Job Description

Job description:

CrossCom National, LLC is a recognized industry leader in retail voice, POS and data communications network implementation and maintenance. Founded in 1981, CrossCom provides national retailers with voice, POS and data communications systems solutions, including technology staging, asset management, installation, maintenance, cabling, rollout and chain-wide implementation. CrossCom National is the single source partner retailers depend on for in-store communications networking requirements.

The Security Service Agent provides remote technical support and customer service for electronic security systems, including burglar alarms, CCTV, access control, and other low‑voltage technologies. Working in a call‑center environment, this role serves as the primary customer contact for troubleshooting, diagnostics, system programming, and incident resolution. The agent handles inbound service requests, performs remote maintenance, supports escalations, and ensures high-quality documentation and communication. The position also contributes to continuous improvement efforts, assists with onboarding and mentoring teammates, and collaborates with supervisors to maintain service-level commitments.

Key Responsibilities:

Responding to support calls, maintenance requests, and after‑hours emergencies.
Diagnosing and resolving hardware/software issues across security platforms.
Performing remote system testing, configuration updates, and preventative maintenance.
Programming and supporting CCTV, and networked security devices.
Reading and interpreting wiring diagrams, schematics, and system documentation.
Documenting all service work and participating in performance and workflow improvements.
Supporting team operations through mentoring, escalation handling, and SLA compliance.

Required Skills:

Strong customer service and communication abilities.
Advanced troubleshooting skills in CCTV, access control, intrusion systems, and networking.
Ability to read technical diagrams and understand CAD-based designs.
Strong organizational, analytical, and documentation skills.
Ability to manage multiple tasks independently in a fast-paced environment.

Qualifications:

High school diploma required; technical certification preferred.
5–7 years of experience in electronic security system support or field service.
Hands‑on experience with platforms such as Avigilon, Honeywell, Bosch, and similar systems.
Background in low-voltage installation, diagnostics, and repair.

Pay: $18.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Ability to Commute:

Buffalo Grove, IL 60089 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in wheeling, il

Field Support Specialist - (CCTV & Alarms)

MacBook Configuration Technician

Tier 3 Engineer

Technical Support Rep (On-Site Installer & Customer Hero)

DataCenter H&F Support

Helpdesk Analyst

IT Help Desk

Technical Support Specialist

IT End User Support Specialist

Analyst, IT Service, Deerfield

IT Field Technician

Technical Service Specialist

Electronic Service Representative

Custom Audio Tech Support

IS Specialist

IT Support Specialist - I

Technical Backoffice Specialist

IT Support Technician

Technology Assistant-Help Desk (12 Month)

IT Technician

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