Customer Service Associate
Coilcraft —Cary, IL
- $21 - $25 an hour
- Full-time
- Computer literacy
- Office
- Communication skills
- Profit sharing
- Health savings account
Quick Apply
Robot Kit Assembly & Production Associate
Trossen Robotics —Downers Grove, IL
- $18 an hour
- 8 hour shift
- High school diploma or GED
- Continuous improvement
- US work authorization
Quick Apply
Production Associate
Adecco —Lake Zurich, IL
- $18 an hour
- Urgently hiring
- No experience needed
- English
- Ability to lift 50 pounds
- Commuter assistance
- Paid holidays
Quick Apply
3d
Warehouse Associate/Forklift Operator
Tellworks Logistics —Elgin, IL
- $17.50 an hour
- Overtime
- Customer service
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Quality Inspection Associate
Kelly Services —Elgin, IL
- $16.00 - $17.50 an hour
- Full-time
- Computer literacy
- US work authorization
- Warehouse
- Paid holidays
- Disability insurance
Quick Apply
13d
Warehouse Associate
Manpower Group North America —Itasca, IL
- $17.50 - $18.00 an hour
- Temporary
- 18 years or older
- Quality control
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Manufacturing Associate
CellTrans Inc. —Chicago, IL
- $58,000 - $62,000 a year
- 8 hour shift
- Background check
- Mid-level
- Surgery
- Health insurance
- Dental insurance
Quick Apply
Compounding Associate
ABF LABS INC —Waukegan, IL
- $18 - $25 an hour
- English
- High school diploma or GED
- Ability to lift 50 pounds
- Commuter assistance
- AD&D insurance
Quick Apply
Quality Control Associate
THE VISUAL PAK COMPANIES —Waukegan, IL
- $18 - $20 an hour
- Ability to walk for extended periods
- Basic math
- Public speaking
- Commuter assistance
- Paid holidays
Quick Apply
Compounding Prep Associate
THE VISUAL PAK COMPANIES —Waukegan, IL
- $16 - $22 an hour
- 8 hour shift
- Spanish
- Ability to walk for extended periods
- ERP systems
- Commuter assistance
- AD&D insurance
Quick Apply
Warehouse Associate
THE VISUAL PAK COMPANIES —Waukegan, IL
- $15 - $18 an hour
- English
- High school diploma or GED
- Warehouse
- Commuter assistance
- AD&D insurance
Quick Apply
7d
Pre-weigh Associate
THE VISUAL PAK COMPANIES —Waukegan, IL
- $15.50 - $22.00 an hour
- Computer literacy
- Basic math
- English
- Commuter assistance
- AD&D insurance
Quick Apply
Production Associate - 3rd Shift
Medline Industries —Arlington Heights, IL
- $17.50 - $25.50 an hour
- Full-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Production Associate
Automotive Keys Group (AKG) —Vernon Hills, IL
- $18 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- US work authorization
Quick Apply
Shipping and Production Associate 2
Thermosoft Corporation —Vernon Hills, IL
- $19.50 - $21.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Warehouse Associate
Nexus Employment Solutions —Rosemont, IL
- $18 - $20 an hour
- Overtime
- No experience needed
- Warehouse
- Manufacturing
Quick Apply
Manufacturing Associate II, Reagents
DiaSorin —Northbrook, IL
- $26 - $32 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
Warehouse Associate (Entry Level)
DN SOLUTIONS AMERICA CORPORATION —Schaumburg, IL
- $19 - $20 an hour
- Computer literacy
- Basic math
- Warehouse
Quick Apply
8d
Warehouse Associate
A B C PLUMBING HEATING COOLING AND ELECTRIC INC —Arlington Heights, IL
- 18 years or older
- Clean driving record
- Basic math
Warehouse Associate - Temporary-to-Hire
Burgess Computer Decisions —Vernon Hills, IL
- $18 - $22 an hour
- Temporary
- Ability to walk for extended periods
- Forklift
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply

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Customer Service Associate

Coilcraft -
Cary, IL

Quick Apply

Job Details

Full-time
$21 - $25 an hour

Benefits

Profit sharing
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

SUPPORT CUSTOMER QUALITY AND DRIVE RESOLUTION AT COILCRAFT

Position: Customer Support Associate – Quality Location: Cary, Illinois

Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a worldwide reputation for high-quality passive electronic components. Our products support industries including telecommunications, computing, automotive, broadband communications, and consumer electronics. We are seeking a Customer Support Associate to join our team and serve as the primary point of contact for customer quality concerns. This role plays a critical part in ensuring timely, accurate resolution of issues while maintaining Coilcraft's commitment to quality and customer satisfaction.

About the Role and Your Impact

Serve as the initial point of contact for customer quality concerns
Create, process, and track Quality Assurance Inquiries from submission through resolution
Coordinate with internal departments to investigate and resolve customer issues
Draft and deliver 8D reports based on failure analysis and corrective actions
Coordinate customer returns, exchanges, and credits
Assemble and route contract review documentation
Act as a resource for internal teams regarding quality-related inquiries
Support management with quality-related tasks and reporting

Who We're Looking For

Strong computer proficiency and ability to work with databases and reporting tools
Excellent verbal and written communication skills
Strong attention to detail and accuracy
Ability to manage multiple tasks and deadlines
Sound judgment and problem-solving skills
Ability to work cross-functionally with multiple teams

Preferred Skills

Experience in customer support, quality, or manufacturing environments
Familiarity with quality systems or corrective action processes (8D, etc.)
Experience handling customer returns or product issue resolution
Comfort working with technical information or manufacturing data

Why You'll Love Working at Coilcraft

Play a key role in maintaining customer satisfaction and product quality
Work closely with engineering, manufacturing, and quality teams
Stable company with a 75+ year history and long-tenured employees
Opportunity to grow into quality or operations-focused roles
Comprehensive benefits including health insurance, 401(k) with match, and profit sharing

Benefits

401(k) Matching
Dental Insurance
Disability Insurance
Employee Assistance Program
Flexible Spending Account
Health Insurance
Health Savings Account
Life Insurance
Paid Holidays
Paid Time Off
Profit Sharing
Vision Insurance

Equal Opportunity Employer: Disability / Veteran.

This position may require compliance with ITAR export regulations; applicants must be U.S. citizens or permanent residents.

Quick Apply

Refine Your Search

production associate jobs in wheeling, il

Customer Service Associate

Robot Kit Assembly & Production Associate

Production Associate

Warehouse Associate/Forklift Operator

Quality Inspection Associate

Warehouse Associate

Manufacturing Associate

Compounding Associate

Quality Control Associate

Compounding Prep Associate

Warehouse Associate

Pre-weigh Associate

Production Associate - 3rd Shift

Production Associate

Shipping and Production Associate 2

Warehouse Associate

Manufacturing Associate II, Reagents

Warehouse Associate (Entry Level)

Warehouse Associate

Warehouse Associate - Temporary-to-Hire

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SUPPORT CUSTOMER QUALITY AND DRIVE RESOLUTION AT COILCRAFT

About the Role and Your Impact

Who We're Looking For

Preferred Skills

Why You'll Love Working at Coilcraft

Benefits

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